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October 2023 by V A
This is the best At&t store in the area. Moses went above and beyond to assist in the purchase of a phone. I will definitely continue going to this store in the future.
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October 2023 by Sam S
My favorite AT&T store. The manager Victor is very attentive and helped explain things clearly prior to my final purchase. We had a hiccup but even showed more service and got me back on track. Thank you! UPDATE: The FAN pin and all the work we went through didn't work. Worse than that, I was somehow enrolled for an additonal Assurion protection plan I never asked for.
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July 2023 by Alex s
Victor should work on his attitude ,he could be better
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June 2023 by Sama. La
Alexandra was truly amazing when I went in on 6/8 with my phone and watch issues. I told her what was going on with my phone and she assured me that it was a quick fix and it was no problem. I was previously told I had to I had to wait 48 hours to get the issue fixed when in fact it took her less than 10 minutes to get my service back on my phone. She made my day and was very pleasant. Thank you again. ??
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June 2023 by Samantha L.
Alexandra was truly amazing when I went in on 6/8 with my phone and watch issues. I told her what was going on with my phone and she assured me that it was a quick fix and it was no problem. I was previously told I had to I had to wait 48 hours to get the issue fixed when in fact it took her less than 10 minutes to get my service back on my phone. She made my day and was very pleasant. Thank you again.
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March 2023 by Megan Withrow
Ms.Lati can handle the business at this store! I’m so thankful California was blessed with such a good ambassador for the AT&T label. Watch out Lily, you have a competition for the AT&T customer service advocate.Lati can handle business clients and regular consumers and treats everyone wonderfully as she suggests new products that suit her clients needs.She deserves one million stars.
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February 2023 by Gigi Bishara
I received a promotional iPhone offer email from this store, gave a call to ask a few questions- I had the pleasure of being helped by Jonathan. He was pleasant and patient with me as I’m not very tech savvy.. Jonathan was extremely informative and suggested a plan switch as well. I was able to purchase 2 new devices and switch plans to something more suitable for my needs with great pricing. I’m so thankful for the awesome customer service and pleasant personality.Go see Jonathan! Btw all employees at this store are very pleasant! Much appreciated ?
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January 2023 by Gigi
I received a promotional iPhone offer email from this store, gave a call to ask a few questions- I had the pleasure of being helped by Jonathan. He was pleasant and patient with me as I’m not very tech savvy.. Jonathan was extremely informative and suggested a plan switch as well. I was able to purchase 2 new devices and switch plans to something more suitable for my needs with great pricing. I’m so thankful for the awesome customer service and pleasant personality.Go see Jonathan! Btw all employees at this store are very pleasant! Much appreciated ?
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December 2022 by Dvir D.
Never in my life I saw a place so dirty All the phones are dirty with finger prints You come inside and you are being ignored by the two guys that are sitting over there the smell over here is disgustingOverall we were here only five minutes and we are very disappointed we are on the way to AT&T store on Topanga Canyon Boulevard
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November 2022 by Iman S.
I came in 40 minutes before closing to have an unpleasant encounter with the individual closing the store on 11/2/22. I have a current business account open and I was looking to upgrade my device. Instead of pulling up my account, he kept asking me to put in my social security number which is 1. Not needed if i already have an account open, and 2. Not needed for a business account, period. He discriminated me from the moment I walked into the store, I assume he was having a bad day. I asked for my ID back and said I'll go to a different store. When I tried returning back inside the store, he shut off the lights and locked the door. Store hours are until 7pm. He definitely closed the store at around 6:30pm. I'll be taking my concerns to corporate, this is no way to treat a paying customer. Whether it's the middle of the day, or 30 minutes to closing, I still expect to be treated with respect and have what I came into the store for to get done! 0/10!
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October 2022 by Michele McKean
Jonathan, the service rep at AT&T was excellent. He replaced the SIM card for my iPhone very fast and was helpful and friendly.I was with my daughter who is autistic and does not do well waiting for long periods of time. I was so grateful for Jonathan’s stellar service and will return to this AT&T location for sure!
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September 2022 by daria linderssen
They are helpful.AT&T is full of ..it!!WHY DID YOU REMOVE THE MICROPHONE FROM THE KEYBOARD???!!! YOU STUPID PIECES OF ..IT!!!THANKS FOR MAKING IT EVEN MORE DIFFICULT!!!I'M GOING TO HAVE SUFFER FOR THE NEXT 3 YEARS UPOS!!! I'M DONE W att!!!Yes I noticed. I now see the microphone on the keyboard now.Thanks
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September 2022 by Manouchehr Sherkat
Jonathan was very helpful and I thank him for what he did for me
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August 2022 by Donnita Shaw
This location has the best customer service ever. I needed a new phone and they helped me so quickly. Manuel had amazing energy and was efficient on getting me the phone I needed. I will continue to use this location for sure whenever I have phone issues.
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August 2022 by Roni Bittan
This store has been so helpful. Staff there is amazing number #1 Att store I have ever been to. Manuel the store manager and other employees are so helpful. Highly recommend to come here as they are so knowledgeable and helpful.
