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October 2023 by Mari H.
The Woman Pharmacist with dark hair and white coat is the rudest and lack customer service. Unprofessional with customers and very bad nasty attitude. I'm in fear that she will not handle my medication with care but with negligence. Will fight and scream across the room to customers.
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September 2023 by Carley S.
the abso worst pharmacy ever! have called me several times telling me my stuff is ready the when getting there it's not ready! if it happened maybe once or twice but over 5 times now it's happened. will be changing pharmacies asap. they are so rude. every single employee I have dealt with.
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September 2023 by Ro Cardona
They always have what I want....
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August 2023 by Jesse L.
This is by far the worst pharmacy I've ever been to. I won't be coming here again to waste my time or money sorry bout it
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August 2023 by Jeanne Hasal
The only place that had this medication, of all the CVS in the valley, was this location!(Roscoe and DeSoto). It was totally worth the drive. I was VERY EXCITED to see they had a drive thru! There were plenty of people working in the pharmacy and I was helped immediately. The pharmacist came to the window to give me a consultation and she was amazing, patient, caring and kind!I really needed that!!
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August 2023 by an63la k
I pick up my prescription every month from here and I've never had a problem.
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July 2023 by P
One of the employee literally rolled her eyes twice when I told her that I hadn't done the COVID test correctly. Then she told me to put everything into the bag that had already been torn open, which turned out to be not okay. I was lucky that there was another employee came later and gave me a new bag.
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July 2023 by Isla E.
I will definitely be calling whoever I need to, to make a much larger complaint, the Latina woman (and by the way I'm Latina myself my parents are immigrants so definitely have no issues with Latinos?!?) but the Latina woman who works here I didn't get her name , she has light brown hair and glasses, has been definitely stealing every extra bucks reward coupon every single time I come here for years loool, not even funny tho. finally I decided to speak up for myself because math was just so obviously wrong my total is 61,I had $12 in extra bucks rewards, and she brings the total down to 58 when obviously the total should at the very least be $10 less 51 , if I have $12 in extra bucks rewards, but then on top of that I had other coupons so it really should've been well under 45, This all just happened 10 minutes ago so keep in mind I definitely am very accurate with my numbers the difference of what I was expecting for what it was, was so ridiculous that I had to speak up. i'm arguing with this woman who is so obviously wrong as you and instead of just apologizing and fixing it she wants to argue with me, so I asked for her coworker (Angel, a young man he was amazing) to do it for me instead , return everything and do it all over again and the coworker brings mevdown to a total of 37 !!!!!I'm completely fucking mind blown!!!! this woman is really trying to steal $20 from me!! If it was off by a few dollars I might've let it slide but damn really I knew it was something so extreme this woman was really trying to take $20 from me.and the issue is that I've been coming to this cvs for years and ITS ONLY EVER AN ISSUE WITH THIS WOMAN and on top of that it is an issue every single time I have to check out with her!!!! i'm sure she steals everyone's extra bucks rewards lol probably has $100 in extra bucks by the end of her shift lol.Angel is the name of the young man who assisted me so quickly so easily bring my total down to 37 from 57 which is what the woman tried to convince me was my accurate total.honestly a really horrible experience every fucking time so I'm over it I'ma complainnnnn about this oneThis has been my Ted talk Thank you very much for tuning in and have a nice day
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July 2023 by Google user
One of the employee literally rolled her eyes twice when I told her that I hadn't done the COVID test correctly. Then she told me to put everything into the bag that had already been torn open, which turned out to be not okay. I was lucky that there was another employee came later and gave me a new bag.
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April 2023 by Prog W
The Indian employee literally rolled her eyes twice when I told her that I hadn't done the COVID test correctly. Then she told me to put everything into the bag that had already been torn open, which turned out to be not okay. I was lucky that there was another employee came later and gave me a new bag.
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April 2023 by Stephen F.
Even though this CVS is a few blocks away I stopped coming here some time ago. They are constantly out or low on stock on seemingly everything; legit looks like they're going out of business. Their staff all look pained to be there, as if you are bothering them asking a simple question or for help.Today I had to run out quick to get a few bottles of wine for brunch and made the mistake of giving this place another go since it was close.Heading to the counter and putting my phone # in I was told by the female associate that my number was no good. I entered again. Told the same thing. I stated this is my only number and the one linked to my account for years. After entering a third time I was told I could purchase, just not with the discount. I was in the middle of asking her to enter the number herself when I noticed the screen said "extracare member". I stopped and asked if my number was read. She simply said "yes". I stated that the problem must have been the system and not my number then. To this statement I got a glare like I insulted her child. She completed ringing me up, tossed the receipt on the counter and walked away. No "thank you", no apology, nothing.Absolutely putrid place and staff. Do yourself a favor and drive a few blocks more to another one and save yourself the aggravation. They'll probably be out of whatever you were coming in for anyway.
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April 2023 by Karen M.
Pharmacy technician here has the nastiest attitude so unpleasant and rude it's always evident when she is the one answering the phone she has got to be given a pass . I'm sure she is the reason it's so slow there she puts you on hold and forgets to press the button you can hear her pretending to take care of an issue while she talks about the customers on the other line . Got caught lady press hold next time
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March 2023 by Larissa M.
This CVS is a hit or miss. I come here a couple times a year for my medications and also to get my flu shot.On one of my more recent trips I made an appt to get my vaccine and still had to wait about 45 mins which was very frustrating. The pharmacy area is very slow and I always have to go in person to speak to them because they never answer the phone. A part of the cvs that I do like is their photo center. I can easily upload the photos online and they are printed very fast. They also have deals online for different photos or photo books. Definitely sign up for their rewards because you can get coupons on money off for savings.
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March 2023 by Josegrivasr
(Translated by Google) trusted pharmacy(Original)Farmacia de confianza
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March 2023 by Liza A.
No wonder you have 2 stars. Omg! Our appointment for vaccine is 6:00 pm and its 25 mins and there is nobody coming out. what kind of pharmacy is this. I will never recommend this place to anyone. Go sonewhere else. This is very disorganized. My last time toCome here.