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November 2023 by Harold Minkin
I went there for the first time and discussed I had a leak of some kind. Ryan said they would first do a free inspection and take pictures and send them to me! This was very comprehensive. We needed new Tie rods and they first thought the leak was from the power steering which was covered in oil, after doing a dye test and doing further testing the leak was from the valve covers. They did an oil change and tire rotation and tire balance as it was needed after replacing the Tie rods. The report was very thorough, most I have ever seen. I am going back to replace the valve covers. They also cleaned and sanitized the inside front of the car! We will continue to use their auto services and I highly recommend them!Services: Air & cabin filter replacement
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November 2023 by T C
Got me fixed up real nice for a long drive back home. Made it safe and sound with no hiccups and my truck continues to run great! Thank you Cheri and Ryan ??????
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November 2023 by Melanie De Luna
I’m not much of a car expert but I was overjoyed when they were able to squeeze me in on Monday morning after calling on Friday. Clarified and communicated with me about the issues on my Toyota Highlander and was able to give me the best option. Will definitely stop by more often!
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October 2023 by Ben Nelson
Came here for an oil change. I was barely there for an hour in total and came out having had a full service change, inspection and tire rotation. Super quick (but not lacking in quality) work, super friendly staff and all that was the same price as a drive through oil change. Highly recommended, A+ service!Service: Oil change
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September 2023 by Kelly M.
Unfortunately this place price gouges like I've never experienced before. I was quoted about $3650 for 2 rather normal repairs, which is more than I paid for my car, when ultimately the repair cost me $470 somewhere else in the area. They claimed the high prices had to do with "covid supply chain issues". But I always look up how much parts cost to get an idea of labor-- it would've been around $300 for the parts, meaning $3350 in labor. My mom jokingly asked "are they throwing in a new engine with that?" Meanwhile, the shop knew when I brought it in that I had to have the car looked at right away because it started acting up while I was here visiting someone on their death bed. The shop came off as nice people but ultimately I wouldn't trust them unless you don't care about what you're being charged.
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September 2023 by Tanya M.
We took our truck in for a low coolant light. I was told the coolant tank was full and I agreed that's high priority and they were supposed to call me with the cost, they did not and did the draining anyway. I agreed to pay the diagnostic charge to find out why the light was coming on. We called hours later only to find out they drained the tank without approval at a cost of $600. They waived the bill but when my husband picked it up they told him to never f'ing coming back, I don't want your f'ing money etc. there were alot of f bombs going off from his employees. We were willing to pay what I approved. Ryan claims to have been there but as a business owner if he was he should've stepped in. How is it our fault that they made repairs without approval? To be so verbally accosted is so unprofessional. Ryan has his head in the sand when it comes to his employees. My husband even offered to go back to point out the employees but Ryan said no, so that tells me he knows. Kept asking what do we want, we don't want nothing! We tried to pay what was authorized but they said no. Accused my husband saying he called him an f'r and I'm sitting here, that didn't happen. He was reiterating what the employees were saying. we will never go back. So much for helping local small businesses.
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September 2023 by J
After breaking down after paying for repairs at a DIFFERENT shop already, and a neighbor recommending to come to Ryan’s, I brought my vehicle here and am so glad that I did.I had only talked to Ken, and he is a stand up guy. He had told me exactly what was needed and even though my repairs were going to be more expensive, he said that he “wouldn’t feel right” sending me back out with something that will just break down again.Excellent service, trustworthy staff and techs, I’ve already recommended a friend to stop by.My vehicle is running better now, and accelerates faster, than it had when I bought it.Thank you all, sincerelyServices: Auto battery replacement
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September 2023 by michele clark
Recently, needed some work done on my Scion. Was referred to Ryan's and was so happy they squeezed me in the same day!! Had my car back the next day. What a relief. I, can't Thank them enough. Thanks Again Cheri & all helping to get my car back on the road. They also did a full inspection on my car. That was above & beyond.Michele ClarkService: Vehicle Inspection
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August 2023 by Elizabeth Holmes
Friendly staff, superior service, reasonable prices. HIGHLY recommended!! I've been using Ryan's Automotive for repairs big and small for about a year and am very happy with their service.Services: Electrical repair
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August 2023 by Mia Valdez
Ryans Automotive on Redwood Hwy in Wndsor is beyond spectacular, honest, and fair. They changed my oil, topped all of my fluids, rotated my tires and did a full diagnostic without suggesting to fix anything, just emailed a list of future potential issues for $105, not a penny over the quoted price. They were fast and it only took 45 minutes start to end. I love them. I will be using them in the future for all of my needs. To top it off, they give you an oil punch card so every 4th oil change is FREE. Go here. People who are complaining aren’t telling the full story. These people are kind and helpful and I am VERY naturally skeptical. 10/10 ⭐️⭐️⭐️⭐️⭐️
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July 2023 by Mia V.
Ryans Automotive on Redwood Hwy in Wndsor is beyond spectacular, honest, and fair. They changed my oil, topped all of my fluids, rotated my tires and did a full diagnostic without suggesting to fix anything, just emailed a list of future potential issues for $105, not a penny over the quoted price. They were fast and it only took 45 minutes start to end. I love them. I will be using them in the future for all of my needs. To top it off, they give you an oil punch card so every 4th oil change is FREE. I suspect people who are complaining are not giving the full story because the people I experienced don't come close to what is said in negative reviews. 10/10 EASILY
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July 2023 by Craig Allison
This shop does solid , courteous , old- fashioned business , and they go the extra mile to keep your vehicle in top shape. I couldn’t ask for more .Services: Air & cabin filter replacement
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July 2023 by H Tabitha L
I waited to write this review as I did not want to leave a bad review unless it was truly justifiable. Ryan’s Automotive tried to take advantage of me, they quoted me a price that was almost the value of my car. Luckily, I had the smarts to take my car else where and had it fixed for LESS THAN a 1/4 of the price!! I’ve been driving it for over a month now since I got it fixed (elsewhere), even went on a long road trip, and have had no issues. I would seriously dissuade anyone from using Ryan’s Automotive unless money is no object. They make true to the bad things people say about mechanics; it’s disheartening.Service: Vehicle Inspection
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July 2023 by Braunson Chavez
Communication here was very frustrating. Coming in for an oil change and received an almost $3k estimate for repairs. Was laughed at and told “it’s just the industry” and about how much their equipment costs when I expressed concerns. Wasn’t told about different options for service until after the car was picked up and again - told how much their business is to run rather than a clear explanation of the services completed. Do not recommend if you’d like to understand options and estimates before the work is done.Updating: They installed new tires and charged me $150 for an alignment - car pulls to the right and shakes when I brake (worse than it did when I brought it in)I try to support local businesses when I can but this makes me regret not just taking to a dealership
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June 2023 by Miguel Duran
Was looking around the area for a quick last minute oil change and Ryan’s Automotive came through. Was very pleased with their quick and detail oriented service. They even took care of servicing a few more items that would have needed attention sooner rather than later and let me know in quick fashion. All in all, very pleased with their overall service and would recommend them to everybody.Services: Tire rotations