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August 2024 by Noah Johnson
Vehicle shown in inventory today, not present, asked front desk staff about it and was told "it was placed a year (10 months) ago, it's definitely gone". No "oops, here's your four bucks back", just silence and looking at me like I'm an idiot for believing the inventory log.
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August 2024 by Joe Vicino
There website says they close at 6 pm but if your white they won't let in after 5:30
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August 2024 by Andrew Gravlee
Excellent service. Fast and efficient. The best in the West.
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August 2024 by Kimberly Rivera
been taking cars as a vendor for 16 years always pay on time and larissa has a lot experience and is very helpful
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August 2024 by Frank Johnstone
I've been working with Larissa at Windsor Picknpull for almost 8 years.
She has always made sure I had my paperwork in order, made sure I had the blank forms I need to move forward with recycling cars and is alwayseasy to work with.
Larissa is at the TOP OF THE GAME.
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August 2024 by Bear Flag Towing
We have been doing business with this Pick and
Pull for years. We have built a really strong relationship with the staffing here.
Ken was our original car buyer and we were very sad when we got assigned a new one. However they definitely found the right buyer for us, Erik. He’s very personable, prompt with his bidding and he does his absolute best with pricing to reflect on the current scrap prices.
Every-time one of our drivers deliver cars, they always come back with a smile on their face because the crew in production are always there to great and help if needed.
Lurisa in the office always welcomes my drivers with a smile and a professional conversation.
I would give their current employees, on the purchasing side, 10 stars if we could.
Keep its up Windsor PNP crew!
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August 2024 by Peter Peirano
Awesome experience with the employees, always super helpful and very friendly.
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August 2024 by Kristen Cream - Ferguson
I always have a good experience with the car buyers here. They are friendly and outgoing. Lurisa in the office really knows her paperwork and will always walk you through anything that is needed.
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July 2024 by California Non Stop Towing
This has to be the worst place to drop cars at, they pay the lowest prices around, never good customer service, they find out who the cars belong to and try and call them directly cutting you out, I hope they get new staff and get this place back under control.
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June 2024 by Nicholas Alexander (Nick)
I probably wouldn't be a pleasant person if I worked at a junkyard, either.
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June 2024 by Morgan Martini
They closed the gates to go in 15 minutes before 5:30 and the employees quickly closed the door on us well we were talking to him
We asked him what time he closed and he said 5:30 and the time was 5:22 and he quickly jumped in his truck and left!
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May 2024 by Jinx
Don't buy it unless you absolutely sure you need it cuz there's no refunds just store credits and they're not very helpful. But it is a junkyard so I guess you get what you pay for. And the inventory is minimal on older vehicles. Most everything's been picked clean.
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May 2024 by Michelle Wilson
Waste of time.. avoid this place! Horrible customer service when calling and while visiting. They play dumb and are rude .
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April 2024 by Ben Ohnas
Unfortunately they stopped organizing the cars, so in order to find the car you need you have to canvas an entire city block of hundreds of vehicles mixed together. It's absolutely bonkers. The SUV's are with the sedans, the Honda's are with the Chryslers, it's mayhem. Why change something for the worse?? Even the manager agreed it was chaos but "corporate blah blah." I won't be back until they regain some form of sanity.
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January 2024 by Michael Lopez
I live up in lake County, CA. I tried calling to get information about a vehicle, 1st. time I called, I was hung up on. The 2nd time I called no answer.I would avoid the Windsor Pick-n-Pull if I were you.Michael Lopez
