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September 2024 by Jordan Scott-Pacheco
They did a good job!
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August 2024 by Fili Cruz
I have a bad experience they use not original pieces, and the aligment at the time they ensamble don't look right and them don't care and some of my friends have a same problem
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August 2024 by Sergio Work
I will never take any of my vehicles to this place again.
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April 2024 by Gabriel Lozano
Hello I'm just given heads up for costumer don't take your car to this shop they are very bad putting things to gether we tool are car they because it had some damage cuz by a rat that got inside and eat some foam parts of the seat and seat belt they replace the seat belt and carpet but the most important thing was the back seats they replace it but didn't put it back properly the seat is making noises and the cover is very loose i call the toyota dealer and asked them about replacing my car seats and he explain evething very clearly and. He say my cover seat should be niece and strong but it looks like they just put the cover over it and didn't use the hog rings he mantion it it shouldn't be loose it should be should be nice and tight put back together like new they put it back but not like it was originally it makes a loud noise when I seat so I call them and asked them about it and they said oh is messing some rings they need to be replaced but never mentioned it when I pick the car from them they were very bad from the begging the man who help my wife's was Gerardo garry Maldonado he tall us he was gonna order the parts and let us know when they arrived and 2 weeks latter no answer i call and asked what was going on. The lady the answer the phone didn't have a idia what was going on so they had to start all over again with it seems like the people that works inside the shops is a bunch of kids with no experience putting seats back together so we just don't want you to go true what we going true and Is sad we have crook people like this so I am going back to the shop and get all the OEM parts order and then we gonna go to the Toyota dealership and àsked them if they order the original part's of the 2017 toyota and we gonna check make sure they are the originals parts but over all bad bad bad job no Star 0 cero I hope we can get or car put together back again ???
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April 2024 by J D Witzel
Took them forever, color didn't match, and they never fixed the back up sensors.
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January 2024 by Cindercella Allen
This place used to be good and I would send people there, but the last two times we’ve tried to work with them they’ve been awful. My daughter had a lot of damage to her last car and they said it was only going to be $3000 to fix. Two months later they were saying they had to total it because now it was up to $8000. Then after she got a new car, someone sideswiped her. Not a lot of damage, but some paint on the side and we need a new headlight. They quoted $5000! Way less damage and crazy expensive. They just don’t seem like they’re on the up and up anymore ever since the father died. Needless to say, we will not be working with them a second time and will never be going back.
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November 2023 by Ian R.
They presented our car as "finished" but it was obvious that quality control was very poor. The hood had shut lines that were really bad, one side was so close that you could barely get a razor between the panels the other was really wide, and the hood was slanted on the horizontal. I'm not looking for a SEMA quality car but this was a mess. Our service rep was Irvin Lopez. He apparently couldn't have cared less that the repair was poor. He really let the business down in the way he handled us. To be fair the manager of the site did respond and it got fixed, but the car should never have been presented as being fixed to us in the first place. Take your business elsewhere, there are plenty of other choices.
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September 2023 by Christina Wedgwood
Very nice, and professional people.
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September 2023 by Mark Merrell
The quality of my repairs were excellent. Although the time expected was a month behind.
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June 2023 by Caren Tribley
excellent service!! Car looks like new.Service: Body & Trim
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May 2023 by Austin Harris
Great work done on my father's truck! And excellent services by wonderful people!
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April 2023 by Cat R.
My son brought in his vehicle for repairs after an accident. Repairs were fully covered by insurance. Basically we were given an estimated time of repairs of a week. After six weeks, numerous calls to the business, and finally going in to complain to a manager, he finally got his vehicle back. I feel we were put on the bottom of the list to service due to my son being young and myself a woman. What a terrible feeling as a customer. The manager blamed the long repair time on the new trainee tasked to handle our vehicle. In fact he berated the trainee in front of us. As far as I'm concerned it's the trainors fault!
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March 2023 by M
Been trying to get my repaired for months here but there was a mix up in the insurance companies and now it's been another month and the autobody shop left me in the dark. Was a customer since 2018 and my last time here ever. The estimate part was the easiest part unsurprisingly.
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February 2023 by David Ringstrom
I will say they were friendly and professional, however, my "rep" didn't get the scope of the problem and seems to not have a firm grasp on the program that texts out updates...
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September 2022 by Sander Ramos
I've used G&C 3 times over the past 3 years. This last incident will probably be the last. I brought in my vehicle it had severe damage in the front about $17k. They decided not to replace the battery. You would think for that amount of $ you would replace the battery. I was stranded twice because the battery was dead(the battery is 1 yr old). When I called about it they said it was tested and there was no need to replace it. The car was hit where the battery sits chances are it was damaged. They didn't offer to correct the problem. Most businesses have an account to cover miscellaneous customer satisfaction. I will tell people considering bringing their vehicles make sure you inspect your vehicle before you sign off anything.
Update
I don't know what G&C intentions are reaching out to me. I've called and sent emails and no one has responded.
