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October 2024 by B F.
Pleasant people but charged a much higher price for a smog test than other places I've been to, and prices are not transparent. Would not go back here for service.
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July 2024 by Betsy Mallace
Good service, just as promised.
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July 2024 by Virtual Tour Maps
We had the honor of filming aerials of this lovely auto shop. Just a few minutes from the Town Green in Windsor. Nice inside and outside mellow lounge areas. Hari the owner is very charming and runs a very clean operation tucked away amidst the backdrop of the Wine Country. Support local! ?
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April 2024 by Michael D.
Thought we were going to a trusty reliable mechanic but we were mistaken. After paying almost $2k for an 07 ford focus alternator and to fix a power steering leak, we were surprised that the leak was not fixed at all and leaks more than before. Haris solution was to charge more to properly fix the part but at this point his mis diagnosis lost our trust and we will be taking our vehicle else where. For the price you pay this place underperforms and is untrustworthy.
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January 2024 by Jay T.
-Hari (the owner) is very personable to me probably because I have been there so many times. He keeps a clean and neat shop, not some crusty grease pit. -I have taken multiple vehicles here due to convenience. I've never had to take my car back for a second time because the problem still exists. -They do fix RV's which is a huge bonus. -From the work I have gotten done here the prices feel a little more than they should be. There is definitely a feel of bait and switch with the prices on the wall and what the quotes end up being. I always get the bla bla bla about my truck and it costs more than the stated price because...or this costs this because of that... Part markup is 50%-150% I've looked up the prices of the parts after they were installed. They do charge for EVERYTHING. They charge diagnostic fees when many mechanics would just spend a minute and confirm your suspicions. No one wants to spend a bunch of money to be told yup you have a problem.That's why you brought the vehicle in, in the first place. (Not a real good example but: blinker not working. Pay diagnostics fee, then pay a separate shop fee to have it fixed, your already into it, replace the blinker relay or a bulb which takes 2 minutes longer. This being said many mechanics do this, but doesn't stop you from feeling like a double charge for work since shop rates are so expensive. -Many times the phone rings and rings and no one picks up the phone or it says this wireless customer isn't available and then hangs up on you. When you are in the office they pick up the phone on regular phones so I'm not sure if there is a problem with the a call forwarding function. Like the saying goes it hard to find an honest politician, lawyer or mechanic. I would like to find another mechanic but I stick with the devil I know rather than the one I don't. 5.0 stars because my vehicle comes out with the problem fixed however it gets fixed. 2.0 star because they aren't cheap and it always feels like you're paying more than you should because of this or that. (5+2)/2= 3.5 stars
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November 2023 by Daralyn Schmitt
I dropped off my friends car.
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September 2023 by matthew hart
Great service
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September 2023 by Manuel Mosher
High Costs
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August 2023 by Lisa Martinez
It’s nice to have a place I can trust to take my vehicle for needed oil changes and repairs. Businesses like yours are the kind I love supporting. I’ll be back, for sure.
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June 2023 by Kristine K.
Had my Honda towed here for a very flat/destroyed tire (rocks from a mudslide caused a good hole)Owner is very friendly and so humble, had no idea he was the owner, just seemed like a really caring and helpful guy who directed our tow truck driver on where might be the best/easiest way to pull my car in.Prices are very fair and work was completed quickly despite their shop being fairly busy.Folks that work in the office play nice tunes too and the waiting area is very clean and comfortable to sit in for a while.
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April 2023 by David Doht
My Ford F 150 was towed to Drive Rite. I was advised that the alternator had failed and I approved installation of a new one. I was extremely pleased that David investigated the CAUSE of the failure (related to a short in the wire system) and instead of just slamming in a new alternator and sending me on my way. The mechanics traced the wire failure (appears to have taken hours to locate) and replaced it AT NO ADDITIONAL COST! David was concerned that potential damage to the battery might cause its failure in the future so he slow charged it, then let me know that it was not damaged and would recharge further as I drove it. Drive Rite's "going the extra mile", keeping me informed of developments, and not charging me for extra time taken to "make it right", is the reason this customer will return again and recommend Drive Rite to any and all. Nice to feel so good about a well run and personable business!Service: Electrical repair
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March 2023 by Julia G.
We were in town for a Memorial service, and on our trip back home to Humboldt, the serpentine belt slipped off of the track for our little Chinook RV. Of course, it happened on a SUNDAY. We had the rig towed to Drive Rite, based on a recommendation from the towing company. We had to stay overnight in a hotel, but Hari made sure that they worked on the vehicle as early as possible on Monday. They were able to order the parts AND get us back on the road by 2pm. I don't know if they had to push back any other appointments, but we were so very grateful that they were able to get us in and back on the road in less than a day.
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October 2022 by Christopher Henley
Nice people, but in fairness they should stick to smog checks. Made an appointment for a steering sensor calibration issue. I showed up and Hari said he would need it a couple of days. No problem. Got a call the same day that he diagnosed with a steering wheel not being aligned causing the calibration issue. He said he could take care of it but in a couple of weeks after this. Hence the reason for my review. I have a Prius and the steering sensor is auto calibrated and it ended up being an issue with a non-OEM sensor. The sensor auto calibrated even with the wheel being off centered. Bad diagnosis. So you evaluate it as you may. My take away: I won't go back for issues with sensors not communicating and behaving correctly. Maybe a smog check.
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October 2022 by Frankie williams
Best automotive repair service around , they actually care what you say....
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September 2022 by Michael Johnson
It was difficult to get a quick response at times, other than that I think that they are very thorough straightforward and that's what you want. I brought my vehicle to this place and I think they did a good job considering what they were working with.
