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July 2023 by Senaida S.
Took my clothes here - I realized my sons jeans had shrunk and we're not dry cleaned properly as all my other clothes was. I called and spoke to an employee she asked me to bring them in right away. I showed her the jeans and she insisted that they did look odd to her. She pulled a measuring tape out to measure them- she's like oh they did shrink by two inches. The owner does all the cleaning from what I was told by his employee. Not even an apology from the owner that he messed up. Instead Paul the owner ruined my son 501 Jeans. He tried to say my son had mud on them so he "dry washed them" . That was a lie for him to cover up his mistake . I have called multiple times for the owner to call me back - no calls back , I've been given the run around fromHis employees to resolve this issue. No call back as I was told last week they would call me back. All I can say is RUN - Don't waste your time here !
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July 2023 by Colleen G.
I dropped a thigh length dress off to be dry cleaned with no stains on it. The price was going to be $12 for this. Which I already thought was steep. However, when I picked it up there were stains all over the front of the dress which I pointed out. They told me to come back in a couple of days which I did, they were intending on charging me full price which I requested a discount. The person behind the cash register said no I asked to speak to the manager. She came from the back and needed to ask me three times whether I wanted a discount and when I said yes, she laughed at me asked how much of a discount. I said I thought it was poor professionalism not to offer a discount when I had to drive to the dry cleaner twice for one item, and that it was more typical for the business to offer a discount not for the patron to have to bargain for a dollar amount. She said 8% is given to regular customers. I have been a customer since I moved here 17 years ago. She gave me my dollar. Mind you, it isn't the dollar amount that bothered me, so much as it being the right thing to do. She did not apologize for the inconvenience, but instead made me feel like I was wrong for suggesting it. For that reason alone (not the price point, the stains that were incurred during the treatment at the dry cleaner, the inconvenience, or the delay) I will not be patronizing this place again and I recommend you not either.
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June 2023 by Keyanna Cee
HORRIBLE!! I wouldn’t go for anything else but dry cleaning if that! This is what they did to my pants that I was getting sewn up and he had the nerve to say “you can’t see it” ridiculous
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April 2023 by Patti Smeby
I think they do a wonderful joband are very accommodating. They are also warm and friendly and considerate..They even go the extra mile by providing cold water on hot days.Services: Special care fabric cleaning
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March 2023 by steve smith
Went for 1st time with one item for same day service. Came back when they told me and they couldn't find the item then said it will be ready the next day. Plus was expensive imo.
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October 2022 by Trina Davila
This place is unbelievable. I brought in 2 brand new dresses (w/tags) and asked them to take the wrinkles out. Upon picking up the dresses, they charged me $55!!! His response was “you should’ve asked how much when you dropped them off.” Poor poor customer service and over priced. I brought the dresses to another cleaner (after the wedding) and they only charged me $10 per dress (Capri Cleaners on MHS) Outrageous!!
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October 2022 by Trina D.
This place is unbelievable. I brought in 2 brand new dresses (w/tags) and asked them to take the wrinkles out. Upon picking up the dresses, they charged me $55!!! His response was "you should've asked how much when you dropped them off." Poor poor customer service and over priced. I brought the dresses to another cleaner (after the wedding) and they only charged me $10 per dress (Capri Cleaners on MHS) Outrageous!!
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September 2022 by Ian M.
The business is reliable enough for dry cleaning, but falls short when it comes to alterations. On two, separate occasions I submitted a sleeveless T-shirt and BDU pants for alteration. The BDU pants were a simple order; the waist-line needed to be taken in by 3". When I received the pants back, the only alteration made to them was that their internal elastic band was relaxed, making them even wider. No material was removed. In the second case, I walked in wearing the T-shirt and asked them to reduce the waist by approximately 2" on each side. The seamstress measuring me proceeded to argue w/ me until after the third time of telling her that I wanted my specifications, she agreed to the alteration. When I retrieved the shirt, I didn't immediately wear it; having just worn it and measured it, I'm certain she didn't alter it at all.
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August 2022 by Julie J.
This is the best cleaners that I have found in the area. Owners are very kind, fast and do a very quality reliable job on laundry and alterations too. They even give out water bottles to customers on hot days
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July 2022 by Dawn Kam H.
I'm so disappointed and feel absolutely taken advantage of. My husband dropped off four dresses on my behalf to be dry cleaned. Basic work dresses and one maxi dress. They charged $58.49!!! I bought these dresses from SHEIN/Amazon. The amount she charged was more than I paid for all of them put together. Owner claims they're formal dresses (wedding, prom, etc..). They are nowhere near formal dresses. This business price gouges and it's just plain WRONG. I will never take my clothes here again... I will use my usual dry cleaner by my job. Their loss because I dry clean weekly. This business should be ashamed of themselves.
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July 2022 by Eric Baglio
My go to dry cleaner for my navy uniforms. They always do a fantastic job.
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May 2022 by Blaine McCafferty
Come here for you tailoring needs. The alterations are beautifully done at fair prices.
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April 2022 by Kimberly C.
This cleaners is top notch! Very friendly, notify by text when ready for pick-up. :)
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March 2022 by Jennifer Simmons
Absolutely the BEST cleaners in the Temecula/Murrieta area. Very family oriented and the service is excellent. Hee and Irene treat our clothing as if it is their own. They offer military discounts to active duty and Veterans. I recommend using Winchester Cleaners for all your cleaning needs and you will get the 5 Star treatment
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January 2022 by Skylar Heart
This individual’s are so unprofessional. When I dropped off my job they spoke about how cheap my item was. And when I picked up the item the alteration was poorly done and the gentlemen at the counter was extremely rude. Will never use them again.Service: Alterations
