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February 2024 by Diana B.
Very professional on a continuous basis. I'm grateful for the way they treat my Coco, as well as my mother and myself when they come in. The staff always does their best to accommodate even if they are busy. They all have a wonderful attitude & sincerely care about your fur babys
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January 2024 by Jo Ann G.
Been trying to find a groomer that can cut my hyper Frenchie's nails since we moved back to Cali. My dogs are used to seeing one groomer in Hawaii and that groomer was amazing! My dogs listen to her and she understands them well. She never had a hard time to get them to cut their nails. On command, my dogs listened with a smile... Since we moved, it seems that my dogs met a groomer in San Diego that may have hurt the hyper one. He has since fought hard to keep anyone away from his nails. A vet even recommended we sedate him just to cut his nails! A coworker recommended we take our dogs to this place for grooming for hard to cut nails based on his own experience and we are happy we did. The gals who assisted us were friendly and fine with the pups, when we picked up the pups, they were happy and we were ecstatic to finally see cut nails on the older one! Grateful for solid recommendations and I recommend that if these gals can cut my dog's nails, they can do ANYTHING!!
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December 2023 by Kandi G.
I would give zero stars if I could! I have been going here for a long time to have my dogs groomed and Ally is an amazing groomer! However today I dropped off one of my dogs for a grooming appt and was told I would get a call in about 2 hrs when she was ready which is what happens when Ally grooms my dog. I dropped her off at her 1:00pm appt and called them at 4:00pm because I hadn't heard anything. The girl says oh yeah muffin is ready. So I got to pick her up and all of a sudden my price changed from $55 to 75!? I showed her on my bank I have always paid $55 so she called the groomer and changed the price to $65 which still made no sense. I just paid the price to avoid confrontation. Then come to find out all the groomers and other dogs are completely gone and my dog was back there all by herself for who knows how long. I never received a call at all! But coincidently I get a text when I walked through their door. I am so disappointed and I will not be returning!
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October 2023 by Kerstena Brikho
Amazing place took my kitty (Burst) to them and they did amazing ? and they have amazing kitty toys that he loves !
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October 2023 by Tina Z.
Amazing place and great service ! Took my kitty here and they did an amazing job taking care of him! And they have awesome kitty toys !
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October 2023 by Gary Nishimura
I had my two dogs groomed, and CJ is really caring and lovable towards my two furry babies, she took the best care of them and they came out great.
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October 2023 by Summer Sampson
Horizon Pet Supply has the Best Grooming staff!! Jamie is awesome!
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September 2023 by E F.
First experience going there was underwhelming. Lack of staff support. Lady in the front was on her phone and I had to get her attention to even get some help. Sad to see.
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August 2023 by vanessa garcia
Do Not take your lil babies to CJ! She/he treats you terrible, only cares about if you tip her and not her service or the animals!! Not a good person!!
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July 2023 by Anthony Scott
I love this store, both of the actually. There staff are knowledgeable and super friendly folks.
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July 2023 by Kris Battista
Nicky is the best! Love this place!!! And my dogs and cats love them too!
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March 2023 by Summer Merrylees
Love this place. Great dog grooming. Nikki is wonderful, very helpful and knowledgeable!
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February 2023 by D C
Way better than petsmart or petco crazy selection of natural whole food chews for dogs, while one could say its expensiveI rly dont think its any more so than mainstream pet stores.Quality is crazy good and the selection unbeatable.If you're looking for unique chews n treats for your pets this place won't let you downTy!!!
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February 2023 by Amber L.
I brought my dog Max this morning to get groomed and believe me it was time! My dog is a wild hair terrier and has major anxiety. This was my first time coming to Horizon to have Max trimmed up! Not only did they, CJ did an amazing job making our Max so adorable and clean but he was so happy with her taking care of him. She showed my dog love , patience and was so kind! When I left I knew he was in good hands. I will definitely be back. Also, Nikki thank you for being you! Your heart definitely cares about animals!!
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January 2023 by Michael T.
Please if you love your pets, do not come here for grooming. The groomer not only chopped a part of my dog's ear, she said all she needed was super glue to stop the bleeding. They never call to check up . The groomer admittedly said my dog was well behave and did not move at all, she said she totally screwed up. When I came back to the store to get reimburse for the vet bill the person in charge of store just wrote me a check and said it happens all the time, she told me it was just a nick . No empathy
