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February 2024 by Justin
Unfortunately we are not allowing to go lower than 1. If you are looking for customer service I’d look for another branch.This one is not capable of follow up, follow through. They can not clearly communicate a message. The branch manager was supposed to Help me. She was just as bad as the rest. Actually, if our expectations of a leadership team or person are or should be higher, then she was terrible. Choose another branch.
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December 2023 by Meredith Walker
I love this branch! Everyone is so friendly and I love the fact that there's an ATM at this location which is conveniently located right as you come in the door. Awesome branch and amazing employees.
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September 2023 by Andrew Hernandez
How does a bank not have an ATM for off hours transactions. This one sucks. Even Altura had an ATM inside the same grocery store.
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July 2023 by Karen T.
Disliked manager
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May 2023 by Susan Gillette
Rushed from work to get there and open a new account, I already have a couple of accounts with chase. There were two tellers working. I got there 20 min before they closed. I was told they couldn't and I would have to make an appointment. Since when!!!! The email requesting my business stated I could come right in. Horrible service, clearly they don't want my money
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March 2023 by Michael Boehnlein
I've been banking with Chase since 2016, and they have yet to disappoint! Unlike so many banks, they aren't driven to hit the customer with nonsense fees and charges. They have a great overdraft fee policy that only charges a fee if you become overdrawn by $50 or more. No more getting an OD fee for a $2.00 transaction and bad calculations.I have yet to encounter a single person at Chase that wasn't friendly and professional. Unless any of this changes, I don't foresee myself banking with anyone else.
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September 2022 by Alec Roldan
This is a great little branch with Very courteousemployees. The only people that could say something about bad about this branch should use a different branch. This one is very Convenient, Thank you for reopening after the Covid 19 Pandemic Shutdown.
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December 2021 by Travis Sorge
Friendly courtesy and responsive. Ben is great.
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March 2021 by Gary Gray
Wonderful customer service with acute attention to detail!! Linda was patient and understanding and helped navigate me through my banking needs. I would definitely recommend this Bank to anyone who values great service.Thanks Chase and Thanks Linda!!
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January 2021 by Kathy Rehme
The worst bank I have ever dealt with.
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July 2020 by Andrew Winfree
You wont find a branch with slower service.
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March 2020 by Dylan Saunders
They don't carry enough cash. Couldn't even withdraw $5000.
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November 2019 by Reta B.
I have been to this chase location few times and I have never had any problems. Staff are nice and informative. It's located inside stater's bro's. Very convenient. Highly recommend it!
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August 2018 by Jill D.
I like the convenience of the banking in the grocery store, but if it was not for that, I would not be with this bank. They aren't accommodating or helpful for small business. We had a hard time during the last recession in 2008 and file bankruptcy. Since then we have grown our credit rating to almost as high as you can get it. I applied for a credit card for a small business, and was denied because of the bankruptcy almost 10 years ago. They don't care about small business, look elsewhere. After doing business with them for years and being a good customer, never had to pay a monthly fee, now suddenly they are imposing a $30 a month fee. This is BS. Might give up all banks
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June 2018 by Mayra Martinez
There is a lady who is tall black hair and is very rude she should not be an employee there! I am a customer of chase and have never dealt with a person like that, makes this company look bad ...