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September 2023 by Kimberly N.
Had the best time thrifting in and around Los Angeles on a Thursday. Every store was well stocked and they continued to announce new items being brought out to the floor. Staff was friendly. Will definitely be coming back.
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August 2023 by Annie Rokov
We went on Sunday at 11:30am the Female MGR was so Rude she kept saying out loud that she hates working at this Wilmington ,Ca Location that she wants to go back to the Willow, Calif location because they have better class of customers, she was extremely rude to her co- worker a young black man who was so sweet to us very helpful and friendly MGR kept snapping her fingers and telling him what to do and hurry up as he was ringing us up ,No one should be treated like that especially in front of customers she has No business being a Mgr with her short attitude I felt so bad for the young man he has to put up with her in order to keep his job my husband and I will not visit this store again if she remains thier Mgr...
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August 2023 by Jesus Choy
All good fast customer service by serving customers the best they can
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May 2023 by Brenda L.
The good:I found a coffee table here that I'm now using for my courtyard. It's definitely cheaper than what I would've paid if I bought it new or even on fb marketplace. This is a smaller goodwill. It's organized and well kept. More than half the store is for clothes. The bad:The coffee table was missing a metal spoke in the back. The cashier said she'd ask the manager for a discount but the manager said no. Outside of the coffee table, I didn't see many interesting home goods. I'm usually most interested in the plates, pots and vases section but there weren't a lot of great options here. There were very few toys. The interesting:I grew up shopping at goodwill with my dad. Today, I still have a raggedy Ann doll with backwards legs that my dad got for me from goodwill.
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March 2022 by Kylah R.
Came in just to look and came out with a few cool items . Store was very clean and organized . Jenny who helped me checked out , was so nice and had great customer service . She also , informed me they accept donations and I actually had a few items in my trunk . Michael helped me out and he was kind and helpful as well. Good store & great service !
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August 2021 by Lou S
Great experience at this store. Superb environment and friendly and super positive staff members. Lisa is the best cashier with a huge heart and treats everyone with respect and decency. Lisa is definitely a true leader.
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August 2021 by E J
The attention of the employees and above all the very low prices and the quality of what they sell I give them a 10th ?⭐⭐⭐⭐⭐
?like if you love goodwill
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June 2021 by Loreta G.A.
One of the smaller locations from these stores. At the time of my visit, it was not at its best. I don't expect boutique look, but everything on it's hangers would nice. In the houseware sections, lots of things were just stacked on top of each other. Now I understand space it limited and I will still stop by this location when I'm in the neighbor, after my work. I've found lots of treasures at Goodwill Stores and love them all.
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May 2021 by POSITIVE VIBES
Great experience at this store. Superb environment and friendly and super positive staff members. Lisa is the best cashier with a huge heart and treats everyone with respect and decency. Lisa is definitely a true leader.
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December 2020 by Deborah Christian
ALWAYS SOMETHING to GET
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December 2020 by Mike C.
Very nice people working here, makes donating items very easy, especially during these crazy times.
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August 2020 by Victor Calderon
They finally added a glass display for more valued items! Definitely coming here more often
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August 2020 by Mary Wesley
Literally in tears rn. I filled up my cart with a grip of stuff probably at least $100.00 worth of stuff. I walked in probably at 6:30pm I tried on some stuff. I decided to try a couple more items because the lady said they close in an hour. I go to ask her to unlock the dressing room door and she says the dressing room closed at 7pm. It was 7:24pm. I explained that I just wanted to try on some things before I bought it. She then say, you not just going to try on all this stuff and not buy it right? I walked in with $150.00. smh bad job Goodwill.
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March 2020 by David G.
Price strategy is the most important resource for companies to increase their competitive advantage. They have spent years achieving gains through cost cutting, outsourcing, process re-engineering, and adoption of innovative technologies. However, the incremental benefits from this is diminishing, and companies need to look at other areas to improve their business results. Today, some companies, such as Goodwill, even embrace policies and pricing strategies that drive away their best customers, and then they wonder why their profits are not growing. Example, I'm at the register for checkout, and all of a sudden an item I have chossen to purchace with all of the other products, has no price. The cashier then has to call for a price check, and an employee from the back donation area has to come up front, take the item all the way to the back to price it with a sticker, then turn around and come back to the front with it priced, and in the hopes that I want it or not has now just waisted my time, their time, and the other waiting customers time in line. That is a horrible way to handle this and customer's.
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February 2020 by robert blank
Had what I was looking for
