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November 2023 by Fk Utube
HORRIBLE CUSTOMER SERVICE
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March 2023 by Victor Robles
Excellent customer service! I called yesterday for a 2004 Nissan Quest rear passenger sliding door and they had it. I picked up the door today in great condition. Great attitude and best of all they loaded the door on to my truck. Great group of guys. Thanks a bunch!
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February 2023 by Greg Amadi
I called this company, Auto Recycling of Wilmington to inquire if they had a dash for my Mazda. An employee (Josh) answered the phone and told me they did have the dash in stock and that it was in excellent condition. I asked him to please check the part to confirm they actually had it and that it was in good condition because I would be driving 2 hours to come get the dash. Josh told me he did not need to check because he knew their inventory and assured me that the part was in excellent condition. Believing Josh, I drove 2 hours to Auto Recycling of Wilmington to purchase the dash. When I arrived and asked Josh to see the dash so I can purchase it, Josh told me the dash was ruined and unusable and simply apologized. This was what I tried so hard to avoid! Josh and this company has intentionally wasted 4 hours of my time (round trip) and did it with a smile. Do not waste your time with this company, they are lazy and liars. I’m sure with business practices like this they will be out of business soon.
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February 2023 by Officer D Williams
I do not recommend this place they charged me 150.00 for a used rim when could've found brand new and cheaper on Amazon EBAY or partsgeek will not go back !
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January 2023 by Joseph V.
Joe shipped 6 replacements parts for my Range Rover within a week. When one of pieces of glass arrived cracked - he had another one sent within a couple of days. I appreciate he backed up what he committed to when I purchased the parts. I would work with them again for sure.
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January 2023 by Mario Mario
Joe the owner will negotiate to make the sale. They accept debit cards but I recommend to bring cash. Staff is courteous and knowledgeable.
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January 2023 by Charles W.
I called this company, Auto Recycling of Wilmington to inquire if they had a dash for my Mazda. An employee (Josh) answered the phone and told me they did have the dash in stock and that it was in excellent condition. I asked him to please check the part to confirm they actually had it and that it was in good condition because I would be driving 2 hours to come get the dash. Josh told me he did not need to check because he knew their inventory and assured me that the part was in excellent condition. Believing Josh, I drove 2 hours to Auto Recycling of Wilmington to purchase the dash. When I arrived and asked Josh to see the dash so I can purchase it, Josh told me the dash was ruined and unusable and simply apologized. This was what I tried so hard to avoid! Josh and this company has intentionally wasted 4 hours of my time (round trip) and did it with a smile. Do not waste your time with this company, they are lazy and liars. I'm sure with business practices like this they will be out of business soon.
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December 2022 by Joshua G.
What a great place to get parts you need for your vehicle. The staff is very helpful and respectful and go the extra mile if they don't have the part you need.
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December 2022 by Layla M.
Had the best experience with this place! Decided to call them based on a recommendation from a friend that had used them in the past. Joshua was extremely helpful in locating the part I needed. The whole experience was seamless, and everyone there was very helpful and friendly! The part worked out perfectly and in the end I saved a lot of money! Thank you,All!
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October 2022 by Ramiro Ramirez
Call to see if they had a instrument cluster they said yes. Told them to have ready for me to pick up. When I got there they didn't even know about it and had me waiting over 20 minuets and they had no importance that I had to get back to the shop to continue to work. I'm sorry that I wasn't aware that it was a Dr. visit. No care of customer service.
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February 2022 by John K.
Went here because they specialize in Nissan parts. I needed a alternator connector for my 2010 Nissan Maxima which broke. They were so rude and on top of that they wanted $100.00 for a small plastic connector. Ridiculous RIP OFF Price! I don't recommend going here. I went 2 blocks down the street to Mike's Foreign Auto Parts and they sold me the connector for $20.00. Skip Auto Recycling of Wilmington, drive 2 blocks east to Mike's Foreign Auto Parts. Way more professional and better pricing.
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February 2022 by Dodgers Town
They help me out really good great workers ?
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December 2021 by Emre K.
Please Please please don't buy anything from this guys they have a b******* warranty ever trouble serving and selling broken part I got a engine from them they sold me broken engine and when was trying to return they charge me %25 on my refund please guys I don't want anyone get hurt like me
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September 2021 by JR Gomez
Got me what i need quickly
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March 2021 by Joel Pinzon
I got a part for a 2008 Nissan rogue for a cheap price the Dealer price was over $350.00 and here I bought it for $100.00 good price and fast service thank you guys
