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January 2024 by Jotham Ford
I had a great experience here. When I told the guy on the phone my situation, he was super friendly and they were even able to pick up my car the same day I called less than an hour before closing! Unfortunately my car was deemed a total loss by my insurance but I had a great experience here.
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December 2023 by Amy Fox
These employees are on top of things. Well kept shop, hard working people, and we especially liked Larry.
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November 2023 by Ana Cox
Excellent customer service. Handle communication with my insurance, Geigo. Did a beautiful job on the repair. Thank you.
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September 2023 by Sarah Dendy
Excellent service after my car was backed into. They made sure I got my rental and kept me informed through the whole process.
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August 2023 by Martha Alonzo
Oh where to even start . I took my car into Carstar to get the bumper and handle fixed . They called and told me it was ready I drove down from Hopland only to be told that it'll be ready and another hour or two . Then when I got my vehicle on the second day one of their repairs which was my door handle completely fell off to which I saw they simply super glued it on . I immediately called G&C and they were able to look at my car immediately . They ordered me a new handle and fixed it promptly. Carstar was no help wouldn't return my calls regarding this. While I was waiting to pick up my car there at the office employees were fighting management was not helping or getting involved it was a very uncomfortable unprofessional place to be . I suggest skip the hassle and just go elsewhere.
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August 2023 by Kaila Ford
Two factors make a business worth going to. 1. Quality work. 2. How the employees are treated by management. Both are terrible Unfortunately.
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August 2023 by Shawn W.
THIS PLACE IS SUCKS!!!! save your money and go ANYWHERE else. seriously... the owner will cut corners to save HIM money, take your vehicles to G&C in ukiah, it's worth the drive! carstar does sketchy work
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July 2023 by Annette Campbell
Thank you Larry ! You are such a blessing , walked me through an important decision with my insurance ! Got my car back , lol ? I'm So Smazed , good job on my car , can't tell a deer head went through my Grill !
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June 2023 by aileen gaynor
Great serviceImpeccable workAmazingly reasonable priceThanksService: Body & Trim
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June 2023 by Jennifer Hawley
Folks at Carstar were fabulous when helping me navigate a sudden broken car window. Fast service and great care; they even brought the car to me!!
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June 2023 by Aileen Gaynor
Outstanding service price was reasonable. The work done was flawless
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January 2023 by Apple M.
No complaints. Don't really understand almost 4 grand for a front bumper replacement. But oh well, I didn't pay for it, the insurance did.
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January 2023 by Christine G.
We appreciate the team at Carstar Yokum's Body Repair in Willits! Our car had a need for some body work and the paint had faded here and there. They returned it to is looking new! They kept us posted as to progress and were just the best! Customer Service and communication was excellent in addition to the quality of work to the vehicle. We highly recommend this business to anyone needing quality care for a damaged vehicle! Michael and Christine Griggs, Willits, CA.
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December 2022 by David H.
Thankyou Brian! Thankyou Amy!Recomendaría con entusiasmo este negocio. En momentos de necesidad, me apoyaron mucho.These guys were very supportive in my time of need. This is a business I would support whole heartedly!Thankyou guys!
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November 2022 by Marc L.
It turns out that as of 11/22, the two body/glass shops on the Mendocino coast have waiting lists months long, and the next closest body shop are in Willits or Ukiah. Found both CarStar/Yokum's Willits and Ukiah shops so accommodating and wiling to review photos to render a preliminary opinion that saved State Farm having cars towed 100 miles just for estimates. Amy and Brian are smart, genuine people ready to help, and worth the trip.
