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August 2024 by Damian Garra
Worst pharmacy in the country. Continuous mistakes with filling and billing.
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July 2024 by Shannon Rosati
I'd like to know WHY I'm getting calls at 6AM from the pharmacy that ISNT even OPEN until 9am! And not only 1 call but 2!
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April 2024 by Kim Strange
Wow - the pharmacy here has major problems. I tried to get basic information on whether they stocked a particular drug and the woman I spoke to (who never identified herself) was completely rude and hung up on me. So unprofessional, uncaring and dangerous for the community to have such horrible customer service. Go to a different pharmacy - this one is non-functional.
Update; I called the customer service number that I received in the response to my review. Spoke to a nice woman who apologized for my experience with the Willits Rite Aid pharmacist. I also got a call from the regional pharmacy manager. He also apologized. I was very impressed with the responses that I received from Rite Aid. But until some real changes take place at the Willits Rite Aid store, I’d suggest using the Safeway pharmacy in Willits. I got the prescription that I was trying to get filled at Rite Aid filled at Safeway and they were professional from the start - both the Safeway pharmacist and tech were great to deal with.
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March 2024 by Allan Barr
Had an urgent need to get a prescription filled, Pharmacist was just about to take her lunch instead she took care of me, very much appreciated.
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February 2024 by C. J. Watson
I gotta give the pharmacy credit. They are enormously under staffed and they still welcome everyone with a smile and kind words. I have a chronic illness that requires a lot of pharmaceutical interactions. I have some lung issues and I have to say rite aid is very good to me and my husband who is usually the one picking everything up. So he passes on Great feedback also. Thank you for all you do.I would like to have the pharmacy open 7 days a week.... but I understand small towns.
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December 2023 by Francisco Villegas
In the past week my son had a severe ear infection and my daughter had an eye infection both of them needing antibiotics. Their doctor appointments were in the morning and rite aid still could not fulfill same day ended up having the prescriptions sent to myers in ukiah. I would not recommend willits rite aid pharmacy at all. What a joke this pharmacy is.
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December 2023 by Zack Antonio
Highest prices on anything you'll ever see
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November 2023 by Carri Beaver
Friendly staff, clean store & excellent selection of products.
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October 2023 by Marc A. Tager
Rite Aid is a go to resource in Willits especially in comparison to our hometown store, it’s actually well stocked. This one is just what you’d expect, they are pretty cookie cutter like Hanes underwear. Service was good and store is clean.
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October 2023 by Marc A. “MarcstradamusDe707” Tager
Rite Aid is a go to resource in Willits especially in comparison to our hometown store, it’s actually well stocked. This one is just what you’d expect, they are pretty cookie cutter like Hanes underwear. Service was good and store is clean.
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July 2023 by J. Toney
Alyssa was awesome. She wasn't sure if they carried the item I wanted, but she knew exactly where to find it if they did. Luckily, the DO carry it! (E-6000 glue.) And the price was much better than I anticipated! Alyssa helped to make my day so much better than it might have been. (I was on a long drive, and it was quite hot out.) The store was a nice comfortable temperature, clean, and located in a convenient location, easy walking distance from Dollar Tree, in the little shopping plaza in Willits, CA. (Near Grocery Outlet, on Main St.) Thank you Alyssa! <3
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April 2023 by Spencer Berg
Pretty good. They have other items you may need if you are in a pinch
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February 2023 by Denise McClure
I have always been treated well. The pharmacy and the store always helps me. I am always asked if I have questions.
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December 2022 by Adam Bates
Very rare to get good customer service here. Still never answer the phone. Pharmacist is rude and condescending. Can call prescriptions in a week in advance get a conformation it's filled show up and get told "oh it will be 20-30 minutes."
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September 2022 by penny pineapple
This pharmacy is the worst, and doesn't care about its customers. They constantly don't answer their phones, and fight with the actual doctors. If you're planning on getting your prescriptions here you might as well count yourself as dead.
