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March 2024 by Craig Hickcox
I was travelling by (rental) car and spent one night in Willits. It was raining the evening we arrived and the wipers in the rental car were shot! The next morning I went to get new wipers and was assisted by Calvin; what a great guy! He was super friendly, and very helpful, taking off the old wiper and installing the new. Great service which is getting harder and harder to find these days.
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January 2024 by Solomon Moreno
Great costumer service very helpful
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October 2023 by Misty Nielson
Everyone is so helpful
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February 2023 by DAVID CRUZ
From the owner, Cathy, who is on site with hands on administration, to her staff. They are the best, friendly, and willing to find the solution.
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February 2023 by James Marion Simpson III
Kathy runs a tight ship here and she is just as knowledgeable as anyone when it comes down to parts and she expects the same of the counter staff so if you really need help finding a part of that vintage car or a set of wipers for your electric conveyance stop by and get the help you need.When you need real car people with real knowledge this is the place in town you turn to for quality service and known brand parts. It's also the home of Willits Shifters a 60+ year history laid out on the front wall and just inside the door. So Napa Know How and real car people make this the go to spot for those car needs.
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December 2022 by Bryan Stencil
Had hydraulic hose made in and out in less than 10 minutes perfect service every time
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September 2022 by Tom Weber
Shout out to Tim at this Napa location. He has gone above & beyond for my Ford which blew out a spark plug & coil.With no repair shop open today, he is going the extra yard to try and get me on the road, and I appreciate his generosity & professionalism.
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July 2022 by Thomas Gallups
Great group of people very helpful and they won't let you down stand behind their products
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May 2022 by Jessica P
Always such an amazing experience there. They are always going above and beyond expectations. I love this auto parts shop they are the best in town!
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May 2022 by Trey Risker
Tim and cathy are excellent they help with as much if not more than anyone could want. Also tim is killer when he makes the high pressure line always work or will be able to come up with a solution that will work.
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November 2021 by Jon Miravalle (HOOD_WOOD123%)
I was surprised to find out That if you ride a motorcycle, you can get a lot of parts here
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September 2021 by squidreuel
They have years and years of Auto parts experience and a big inventory including heavy truck parts and accessories
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August 2021 by July Perez-Perreault
Napa is always great to me! They have intelligent people and they always help you out as much as they can! They are definitely always in my mind when we need parts for our vehicles!
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April 2021 by David Atwood
Great customer service always help you find what you need
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April 2021 by Gary Balmain
i love this place
