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January 2024 by Larisa Sproul
Our pets have always received excellent care here.
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November 2023 by Kimberly Brown
Great Veterinary Service
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September 2023 by Kendra Cardinale
Very nice vet. Expensive in my opinion, but one of the best around.
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January 2023 by Teresa King
Very friendly and professional staff! Dr. Chana is amazing! ❤️
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January 2023 by Mary Starrett
Had an appointment on 12/29 and * was really impressed with the care we received. Not only did we get an encouraging and treatable plan for her main medical issue, we also got her treated for an unknown serious health threat. We have follow-up appts. for her medical condition and I feel confident Lily is finally getting the professional and compassionate care she deserves.
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November 2022 by Ray Ingham
Great staff caring supportive
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September 2022 by Heather Dabney
My dogs have been coming here for years without any problems. My dog was recently attacked by a bear and required extensive emergency surgery in Santa Rosa. I called to schedule follow up care at my normal vet. Got an appointment on Friday to remove drains, picked up probiotics on Wednesday and spoke with the receptionist about my concerns having the drains removed because there was still a great amount of fluid coming out. She said the doctor would speak to me first before removing them. We showed up early for our appointment, they took my dog straight to the back instead of putting us in an exam room. Maybe 15 minutes later the same receptionist came out and told me the doctor was recommending different treatment. I asked what that meant and what it would cost, she said the doctor would work up a quote and come discuss it with me in a few minutes. I ended up waiting over two hours. After two hours, while the doctor was talking to another patient and saw me sitting in waiting, she asked if I had been helped. I replied with, yes my dog is in the back and I’ve been waiting 2 hours to talk with the doctor. That made her angry because she went from a cheery demeanor, to completely rude and hostile. After the other patient left, another 20 minutes later, she came out with an estimate and a chip on her shoulder, speaking to me like I was a burden to her. I said that her attitude and tone were unacceptable and she said I was stressing her out saying I had been waiting while she’s dealing with “real emergencies”. The owner of the dog that cut in front of me said it wasn’t an emergency and she could have waited. We were talking in the waiting room. On the estimate I was being charged an emergency visit fee, even though I had an appointment. They had also already removed drains, which I had said multiple times I didn’t want done until I spoke with the vet about my concerns. When I stated I didn’t trust her and her attitude to take care of my dog when they did a procedure without consent and that I wanted my dog back immediately, she yelled at me, so you’re refusing treatment??? Yes! She then went and swung open the door to the back and yelled, get the dog out!! Never have I ever experienced anything like this before I will never return once I receive my dogs medical records, which I tried to get before I left but one receptionist said she couldn’t print them from the front printer. Dr. Chana is horrible and I will continue to inform people of my experience with her. I’ve heard from many other people of similar experiences as well. Her responses to bad reviews also show the type of person she is! She never takes responsibility for her attitude, blames it on every other person. I was doing right by my dog asking questions about her care first and she ignored me!
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July 2022 by Frankie Logan
Always shows respect and love for the furbabies
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June 2022 by Patti Caldwell
Dr. BeeGee got down on the floor to make friends with Rogue! She's a great vet!?
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May 2022 by Bj Whitman
After posting a 1 star review. Dr Channa called my wife all defensive and fired us from this clinic because she didnt like what we had to say.
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April 2022 by Robin Suzanne
I’ve taken my pets to EHVC for 17 years. They always handle my babies with the upmost care. Front of the house is friendly and helpful.
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April 2022 by Cassie Butler
Been coming here for years, never have had a bad interaction with any of the staff. Doctors and assistants have always been great. We unfortunately had to put our old pup down a few weeks ago; they were very helpful in his final treatment and very sympathetic, and made the whole process a bit better. ? Even when we had to put our old cat Bo down a few years ago, same respect. Thank you.
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March 2022 by Fair Critic A.
After Covid a new groomer started here. We had to drop off at 9:30 and told no appointments because she works on all of the dogs throughout the day. We were charged more than $20 over her quoted price when we picked up our dog. She said she charges by the hour. We did not want to afford her high cost but it is hard to find groomers who don't have bad reviews in our area. The second time we went, there was a typed, three page long contract for customers to sign! Includes paying for emergency vet treatment if injury occurs during grooming, paying for longer groom time, possible incomplete groom, need to sedate etc.!! REALLY? Did not sign and will not return! Do not want to sign away liability and pay an incompetent groomer top dollar for an injured, partially groomed, sedated miniature poodle with an added vet bill!
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February 2022 by Jennifer Sneed
I wish I could give 3 1/2 star because they do take good care of the animals but they are so expensive my dog is a walking vet bill he gets fox tails really bad and it is surgery to remove them so it’s a lot of money, I’ve spent a few thousand dollars there! my problem is if you miss an appointment they charge you like 50 or 60 dollars which is more than the appointment just to see your animal and they didn’t tell me that there would be a fee if I missed my appointment. This is my first time missing an appointment by the way. I could’ve at least been told on the appointment phone call that I made, that if I missed my appointment there would be a charge but I was never told
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February 2022 by Allen schroeder
Absolutely terrible. Nice enough to the animals, but they have no problem leaving out information or double booking and screwing you. Been going for a couple years and just had enough. They will rip you off sooner or later. If you do go, pay cash, been charged for out of the blue twice. No longer our vet.
