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February 2023 by Walt R.
Horrible, Horrible attitude and service (lack of). Lumber products were not very good, as well. Today was the third time I've been at their store. It's always been a bad visit! Today was the final straw (confirming all past visits). The same non-caring arrogant guy was the one I saw on previous visits. If you are forced to go there, don't expect good service. They know they are the "only game in town" and are not worried about Lowes or Home Depot.I have owned a few businesses (and still do), and believe in "Customers come first"! The Better Business Bureau (BBB) will be informed of CLOSE LUMBER (Williams, CA). The one in Sutter is much better!!! You've been warned!
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April 2021 by Jose I.
I ordered a few 2x4s on a Monday morning and was informed that they would be delivered to my home before Saturday as I requested. I called Saturday morning because the 2x4s had not been delivered. I got attitude from the guy that answered the phone so I requested a refund instead of having to deal with horrible customer service. When I told the guy at the store that I was told that I would receive my order before Saturday he replied with "I don't care it's not my problem". I really like shopping local and never have given anyone a low review but if this is the attitude I am going to get I would rather spend my money elsewhere!
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March 2021 by Gerardo Solis
(Translated by Google) Perfect kindness(Original)Perfecta amabilidad
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May 2019 by Julia Barry
Both of the gentleman in there were very courteous and nice and helped me find what I needed and were accommodating to cut the lumber to my specifications. If they didn't have it they could look into ordering it for me that was nice to know..
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April 2019 by Matt Kellogg
Good fast service
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February 2019 by Ricardo Franco
Great customer service from the manager and his workers there. I recommend them.
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October 2018 by Colby Hawkins, C
Late delivery, poor quality of wood (guaranteed a strong mix of #1 grade Douglas fir while on the phone, received 6 total pieces of #1 and 80+ of #2). Poor lumber selection (no 2x6x12's so I had to order 2x6x18's at a steep cost increase). Delivered to Arbuckle but left lumber on driveway rather than securing inside the garage. Overall, 1 of 5 star rating is fair and indicative of customer experience. I do not recommend this lumber yard and I hope the manager/owner reaches out to me.
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July 2017 by Sebastian Naranjo
Love it