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March 2024 by Tammy Sekander
Convenient location with great options for scheduling & availability! Laura was wonderful, very professional, knowledgeable & fun to talk with! We will be back!
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April 2023 by Bee C
This office is completely incompetent. My tax filer Charlene made me very uneasy the entire process as I felt she did not know what she was doing. A few days later she called back to say they made a mistake and I would have to resign. I decided to cancel. It took weeks to get refunded and the team lead never called me back when I inquired.A month later they filed my tax return without my permission. Not only did they file incorrectly, but also had a bank account that I have closed for the direct deposit. I went into the office to speak with the manager who had (just clocked out) and instead spoke to a Laura who was incredibly rude. Her voice spoke pleasant however her facial expressions were extremely hostile.Never going to HR block again, especially the Wildomar office. I hope their manager is able to resolve this. I do not believe anyone in this office is competent.
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April 2022 by Ebony
Since it is my first time filing my taxes by myself my tax professional made the process easy and stress-free.
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March 2022 by Roxanna Hopewell
worst h and r block you can find. they have no idea what they’re doing. you’ll be quoted 1-2 days and not hear anything for a week. only to be told the person who was assigned to review can’t do independent contractors and they have to switch people when they knew ahead of time that my taxes included that. then it took them 3 days after my taxes were done to actually let me approve it but not before blaming me when they never updated their system.
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March 2022 by Ariel S.
Worst h and r block ever. i was quoted 80-150 ended up paying 469$ because they have a 39$ refund charge. my taxes were supposed to be done in 1-2 days and it took a week. after i was told my taxes were done it took 3 days for them to actually let me approve it. they tried to say it was my fault when their system was the one that glitched out. when you try calling you hardly get an answer. i had to call numerous times to not receive the voicemail. not worth the money or hassle.
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February 2022 by Krista Weekly
I've always had the best experience with Diana
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April 2021 by Aunt Coleen
Andrea Sirois always does a fantastic job and we will always be loyal customers.
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April 2021 by Steve Sinclair
My tax professional took time to explain everything.
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March 2021 by Hayley Castaing
Nothing but a horrible experience here. Not only did we seem like burdens coming in to prepare our taxes, but it took over a week for them to actually finish. Only after we argued with both our tax preparer and manager over funds we “owed” when in reality we didn’t owe anything. If we didn’t argue or fight with them we would be paying an unnecessary amount of money to the IRS. We also were not given any of our original documents back. Even after asking for them.
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March 2021 by SW F
Shopping around for value. I feel my taxes were not that complicated. And a charge of $40 additional because I have an HSA? Not cool.
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February 2021 by Alexis Alonso
My tax specialist Laura F., at the Wildomar location, is absolutely amazing! She is very caring and explains everything very thoroughly. Very informative! Thank you Laura so much for helping us do our taxes 2 years in a row now!
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January 2021 by Jennifer Marie Cornejo
Went to pick up a new card wasn't even in there more than 5 minutes...
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January 2021 by Nick T
Went here to file an amendment, shortly after they closed and I was never able to get my documents back. Tried calling other locations with no luck
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March 2020 by D Goody
I call to get just a price quote and instead of saying sure here’s what we charge for what you need filed, I get asked my name, phone number, email address, where I’ve filed my taxes in the past, if I own a home, if I’m a student, do I need to itemize, have I lived in another state and what state that was.... good grief ridiculous. What’s next, they want a stool sample in order to give me a price quote?
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March 2020 by Sharon Courtois
Diana was polite, professional and easy to talk with her.
