9AM - 5:30PM
36068 Hidden Springs Rd Suite #9, Wildomar“Karla J. was very at attentive and knowledgeable, which made my first experience with Altura a 10/10. I highly recommend Karla J. Helping you with whatever you may need at Altura!”
“Sky Canyon branch has always been extremely helpful, friendly and knowledgeable. Every visit has been pleasurable. Staff, tellers and management are very kind and always get the job done! Any negative comments would just be a reach for attention.”
9AM - 5:30PM
41030-B California Oaks Rd, Murrieta“I went with my daughter to see about getting financing for a car. After going to the dealership and leaving a little discouraged about the high interest rate I convinced her to go to Navy Fed. We sat down with Kendra and explained the situation. Kendra was very helpful and understanding. It felt like it only took 5 minutes and my daughter was approved. Afterwards Kendra expressed happiness and excitement for my daughter. She made us feel like she actually cared about her customers.”
9AM - 5:30PM
41030-B California Oaks Rd, Murrieta“I went with my daughter to see about getting financing for a car. After going to the dealership and leaving a little discouraged about the high interest rate I convinced her to go to Navy Fed. We sat down with Kendra and explained the situation. Kendra was very helpful and understanding. It felt like it only took 5 minutes and my daughter was approved. Afterwards Kendra expressed happiness and excitement for my daughter. She made us feel like she actually cared about her customers.”
9AM - 5PM
24716 Madison Ave, Murrieta“Fatima is the best, I give her 5 stars! Very nice kind woman! Went through a lot trying to get my car loan approved, she spoke with my father in the phone along with the vp and managers and she stuck through me and my dads side when we trying to to get through with the loan and did everything she could and was patient with me through the entire thing. Thank you very much again Fatima! I wish you the best in your life and family, god bless you!!”
9AM - 5:30PM
40412 Murrieta Hot Springs Rd, Murrieta“Website states branch is open when it is not. I googled to see if they were open on Columbus Day and website shows they are. Please fix this. Waste of time and gas which is a not ok.”
9AM - 5PM
40230 Murrieta Hot Springs Rd, Murrieta“I am new to credit unions, but opening my account online with these people has been almost enjoyable! Angela, the lady who I was in contact with has been so helpful, replying promptly to my somewhat naive questions and in general an absolute delight to work with!”
“The best staff and bank when you need any assistance that no other banks will ever offer or care as much as this bank cares for their members. The manager is my angel and went to bat for me a few times to fix a couple of issues. I would give 10 stars if I could”
“Staff is always friendly when I come here, ATMs have worked phenomenal when not needing to go inside. If it’s slow, having an IT background , the bank can’t control that at times. It’s more of a network issue. Be patient. Inside it is always clean, refreshing and great customer service from the staff. A lot of customers come through here so if you’re in a rush, come back another day. Don’t blame the staff for your piss poor planning to need something in a rush. Come when you have time because today at noon it can be packed and tomorrow empty but don’t base your one time experience to always be the same other than the customer service. Never had any issues, I will definitely be coming here again.”
“I have no complaints of this bank…they’ve always been super nice and helpful to my business partner and I…we love coming to this branch for business purposes and we always get great customer service. It’s also nice to see how clean it is :) overall a wonderful experience!”
“I have been a SDCCU member for over 30 years. With its growth over those years there were a few growing pains for sure. But, SDCCU has never let us down whenever we needed to interact with them; being it a loan of any kind where we selected them, dealing with issues related to our checking or savings accounts, fraud crap on our accounts, wire transfers, trust conversion, etc. I chose this specific SDCCU as I have been frequenting it, by far, the most of any branch over the past nearly 20 years (as recently as the other day). I rarely have ever set actual foot in the actual building itself, as the wife tends to most matters, because their online banking is fairly easy to navigate. The employees at this bank branch have always been courteous, helpful, quick and efficient. So, for a bank branch I give this branch my 5 star rating (as good as it gets).”
“They are always super helpful and friendly. The security guard at the front always opens the door for me and greets me when I come inside, and there are never really lines at this branch”
“Stopped by this bank and had the pleasure of being assisted by Gina. She was incredibly helpful, answering all my questions with patience and expertise. Her customer service skills are top-notch, and she made the whole banking experience a breeze. Highly recommend this, especially if you get the chance to work with Gina!”