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July 2024 by Susset Bazan
Ricardo has great customer service. He assisted with my phone upgrade and my home internet update as well. Ricardo was very thorough in explaining the plans and benefits in my upgrade. Thank you Ricardo for all the help!
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July 2024 by Jacob Lopez
07/06/24
I had a new phone come in through insurance due to mine breaking. I got the new phone but had misplaced my SIM card. Ricardo made the process very quick and stress free with an electronic SIM card which I didn't know existed. Very friendly and courtesy service 5/5
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July 2024 by Ray Maldonado
Great customer service, very flexible personnel and great products!!
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July 2024 by Donya
DO NOT come to this store!!! DO NOT!!!! Literally drive anywhere else…this store is full of arrogant liars. I came in to add a line and get a new cell phone. Eli (is a girl) she sits at the first computer on the left STAY AWAY from here. She is a liar. I told her exactly what we wanted and I also said I do not trust Verizon because they tack on charges and services and don’t tell the customer. I’ve been a victim more than once. So I decided to record the conversation. Eli assured me I would not be charged anything extra. In fact quoted me $111 for all lines. 2 days later I get a text message from Verizon telling me to confirm my Disney Bundle and some at home equipment bundle. I immediately called customer service. Looks like Eli went ahead and put extra charges on my account and services. But this time I got them on recording…lying…I will be suing. This is illegal and from the looks of it they are doing it over and over.
I went into the store and Jeff the general manager (he was very proud of that!! ?) was as useless as a white crayon. I asked to be connected to corporate or the owner since it was an independent retailer and he refused. So…whoever is reading this above good Ol Jeff’s head reach out to me. This can’t keep going on…THIS IS ILLEGAL!!! You all should be ashamed of yourself. Also I was told my bill was $209 not $111 from the actual real Verizon customer service. Which also mentioned that they take care of customers who are “signed up” for services in the store without their authorization.
Beware! Run the other way…actually just get rid of Verizon all together
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June 2024 by G Padilla
Hash was great. Great personality. Very knowledgeable. Will recommend people to him
Thank you
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June 2024 by Crystaal Washington
My service was trash and I could never get ahold of the store by phone. Honestly a 0/10 experience.
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June 2024 by Julie Stewart
Do whatever they want with pricing.
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May 2024 by 王鑫
Smiling liar, please check the bill from one month later and the phone number that was inexplicably listed under your name.
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May 2024 by Nelson Aldana
I have never walked into a Verizon store quite like this one before. It is exceptionally clean, and the staff is incredibly knowledgeable. I have to give a special shoutout to Eliyah, who went above and beyond to help me with all of my phone needs. Her work ethic is unmatched, and she is the epitome of professionalism. On a scale from 1 to 10, she is a perfect 10. She knew exactly what I needed, and I left the store feeling happy and satisfied with my purchases, all thanks to her expertise. I am extremely grateful and wish every store had someone like her. Thank you!
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April 2024 by Max Zavala
ELIYAH ROCKS THE SOCKS!!. Thank you for helping me with my new dream I phone 15 pro max . I really appreciate it!!. very sweet and nice . - Pizzapanet Max
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April 2024 by Cheryl Zevotek
Great experience! Have never been helped in such a kind and personable manner at a cell phone store before!
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April 2024 by Taylor Bagley
Best experience I’ve ever had at a Verizon branch. Garland had a great attitude and was very thorough explaining the details. He made great recommendations for my account and I’m walking away with more for less. Buy more save more! Go see Garland, he’s the man!
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April 2024 by Eli M.
These guys are not corporate. They can't fix any issues. Only SALES
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April 2024 by Elie Turk
I would like to thank all the staff in this place, especially (Eli) because she was very nice and patient until I finished my problem with not receiving calls, I wish her always the best in her work and she deserves it, and I also thank her for her wonderful smile
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March 2024 by Livi Z.
I want to give the entire Verizon Team for a job well done setting up my son and me with our new phones. They were very friendly, understanding and patience with all our questions. They went above and beyond normal customer service expectations. Especially I want to commend Eli, Hash and Rüben for being very accommodating and professional. Management, please recognize these individuals and team.
