The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages to over 157 million addresses, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. The staff at the local Post Office on Michigan Ave are described as helpful, diligent, and having great customer service skills, despite being understaffed and dealing with challenging customers. Customers appreciate the employees' efforts to answer questions and provide the assistance needed, even when there are long lines. Overall, the USPS team at this location is praised for their hard work and dedication in serving the community.
Very long line, slow service. No employees were up front at windows helping customers for the first 10 minutes or so when I arrived. No one knew where the employees were. They were all in the back. Eventually one employee came out to help. Then 2 other employees were in back and came up front at windows.
August 2024
Every time I hand in a Authorization to Hold Mail yellow form in, they never pay attention to them and deliver it anyways. This happened 5 times every time I go to vacation, Whittier Main Post office has terrible services
December 2023
Staff here is always extremely helpful. Thanks you!
