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April 2022 by matt a.
I give them one star, because my wife and I have used them for over 4 years with no problem. But not this year!! We dropped our paperwork off on 3/4/22 and told they would call us to sign the papers. We waited until 4-12/2022 to call and get a status. They told us they would get it done by the end of the week and they would call us. Today is April 18th, last day to file, and when WE called to find out what's going on, they said they would be filing an extension and that gives us 6 more months to file!! But it could be sooner !! They told us on the day taxes are due, that they didn't finish them. Who does that ?? We went in to get our papers back, they didn't say sorry or anything. Just handed us our papers and we left. Totally unprofessional and we will not be going back. I went home and filed an extension online and will go to a professional place in 2 weeks
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April 2021 by Emily V.
This was the first year attempting to use Noels service. It has been 6 weeks since my appointment and I still have not been asked to come in and sign. Multiple communication issues with several calls made to their office for an update with no return call or conflicting information on what was needed to proceed. Everything is done on paper forms with a pencil and then input into a computer. I would highly advise not to use this service. When I requested that my paperwork be returned so we could file elsewhere I was advised I would be charged $75.
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April 2021 by Andres Chavez
I've been a client for over 36 yrs, Noel and his staff a great people.
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January 2021 by Dawn S.
Noel and his team are the best! They are so helpful and professional. We have been having Noel do our taxes for over 20 years. It is great to have a professional you can trust!
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September 2020 by Natalie A.
I wanted to speak with him briefly to clarify a few tax questions I had, he was extremely rude over the phone and it was 9 in the morning. I have no idea why he was yelling at a potential customer that could have used his services for future years to come. Not a good way to start off any business relationship.
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May 2020 by Ruben V.
I have been going to Noel and his team for many years. He does an excellent job on keeping you informed and his staff keeps it efficient. Thanks Triple Check team!!
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October 2019 by Rochelle G.
I have been using Noel for my tax returns for more than 25 years. This guy is amazing. He always answers my phone calls. Everybody there including Jessica and Alex are so attentive and Professional. I always recommend my family and friends here for all your tax information and filings.
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April 2018 by Carol S.
We have been going to Noel for over thirty years. He is very good at what he does. What I don't understand is after meeting with him this year back on March 3rd it is now April 15 and he has not finished our taxes. He simply said he filed an extension and call when they are ready. I asked when they would be ready and he simply said we'll contact you when they are ready. In other wards he couldn't even give us a date. We gave him all our information and should have simply been able to plug in the information and be finished rather quickly. What happened!!!!! I was obviously very disappointed in him so he in turn hung up on me. When receiving poor service and you should be giving proper customer service you don't hang up on someone you empathize and try to help them out. Ellen and Andy Castanon
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April 2016 by Tony SLT
Noel, is the accountant to go. I am self-employed and Noel's office has done a great job for me for several years. He is very professional and his fees are fair. 5 stars from me. Thanks Noel.
