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March 2023 by Leanna C.
Went in to open my first credit card and had the best experience ! Not only did I get accepted but employees were so helpful!
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July 2022 by Grayling Monson
This is a lovely place to bank. The workers are all very helpful and friendly.
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May 2022 by Nick N.
It was the most refreshing and positive banking experience I'd ever had! As an employee of a local school district, I found out about this institution when talking about my car troubles with a coworker. He then told me about SchoolsFirst and how they'd helped him out with an auto loan when he was having car troubles of his own a few years ago. I inquired further with him and he told me about all of the other positive experiences he'd had with them and the benefits they offer. So I went this weekend with about an hour until closing and I walked in and the nicest person, who was in training, Deven, greeted me, asked me to have a seat in their waiting area, and then shortly called me over to the side where he and Scarlett asked what they could help me with and they'd helped me to open an account and apply for an auto loan and I let them know that I didn't have the best credit score so I was nervous about the outcome and about an hour after I'd arrived home, I was notified that I had been approved! Thank you so much to Scarlett and Deven for your kindness and assistance! I'm so glad to be a part of this institution!
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December 2021 by andrew
Answer your phone!!!
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June 2021 by Cheryl L.
My partner needed to get a big loan this morning and Erica was a lifesaver!! We had unexpected car and motorcycle expenses (like always) that were going on our credit cards today, also needed to pay off some other stuff while we were at it. She was so pleasant, patient and amazing with us through this process. We got everything we needed and she was so knowledgeable and efficient. People like her are the reason we stay with schools first. They really care for their members and always go above and beyond. Thank you for everything Erica!!!
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May 2021 by Daniel K.
Amazing experience at SchoolsFirst. I was introduced to this credit union early this year 2021 (first and only credit union i'll join based on the following reasons...) by my SO who has had them and used them as her main checking account and I now see why. From the second I opened them, they told me about all of their great perks compared to scammy Wells. I opened a CD account with them and as of last week, helped me refinance my car down from a subprime 16.6% lender down to 2.5%. Shaved over $200 from my monthly car note. Just incredible. I was expecting something like 5% or 6% and I was shocked when their team told me my rate. In the future, I can definitely see myself opening up a credit card with them based off all their nice travel perks. Thank you for being a great institution to bank with SF!
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February 2021 by Dave S.
This is the best bank I've ever been a part of. Treats it's members like family. I had a great experience with my 10yr old setting up a savings/college account. Something that could have been done easily online but it felt to have more meaning being able to go in the branch and be helped. Alex was very patient and helpful with all the steps. My daughter was thrilled, she even got a bank card with her name. Alex went above and beyond and sent a welcoming card in the mail too. Very much appreciated, you were awesome. Thanks Schools First!
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January 2021 by andrew navarrete
Answer your phone!!!
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February 2020 by Blanca M.
We were greeted promptly as we entered and told it would be a 25 minute wait to speak to a representative. We sat in a spacious, comfortable waiting area where coffee is available. We were offered water as well. To our pleasant surprise we only waited about 10 minutes when we were greeted by the rep and once again were asked if we'd like anything to make us more comfortable. The rep was very professional and efficient. She immediately took care of our paperwork and made us aware that we were eligible for other services they offer without being persistent. I was introduced to this branch by a rep that went to my work site: I have found her to be very friendly and professional. The branch itself is clean and no frills. As long as they can offer great service and maximize our dollars this will work out great for us.
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January 2020 by Joy H.
I'm so happy to have a SchoolsFirst branch in the Quad! I have been into this branch several times already, and like other branches, the space is welcoming and people friendly and helpful! Today I was in a bit of a time crunch and they were able to help me quickly and get me on my way right on time!! It's always a pleasure to interact with SchoolsFirst!!!
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August 2019 by Gustavo I.
Excellent service and kindness of miss Alex from SchoolsFirst People like her make a difference in service. Thanks a lot Miss Alex. Gustavo Islas
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July 2019 by Anabel R.
My first experience with Schools First Credit Union in Whittier was a positive experience. Jesse was really helpful & went above & beyond with the process of opening an acct for my college daughter.