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September 2023 by J G
This place is a joke thanks to the mayor he didn't help the community he contribute to destroy the community sicken one to see these zombies lazy trash
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January 2023 by Yours Truly
I have been trying to locate my father for a year now. His name is Santiago, I called this shelter looking for my father. A lady on the phone said she was not able to tell me if he was there or not and if I wanted to check if he was there , I'd have to go and wait outside and just see if I see him and I was not allowed to go physically in there and ask for him. I complied with the lady and politely asked if I can leave my phone number with her and if he is there may she give it to him. She then replied with " It has to be approved with a case worker if he is even here." I have not spoken to my father in a year and some months , I'm currently pregnant with my second child and he knows nothing that has been going on in my life or the accomplishments I have made in life. I'm sorry but I thought homeless shelters were suppose to HELP THE HOMELESS , such as rekindle relationships with families, help them on there feet , ect, ect. It seems like if there family is looking for them there keeping them hidden like a prison.
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September 2022 by Diane A.
The Salvation Army does so much to help people. They have great heart behind their mission. The shelter at 5 points has great potential. It's just very poorly run. If they recruited proper management there, I think this location would really thrive. But unfortunately, the current management picks and chooses, and not according to policy. They discriminate against individuals suffering from mental health issues. I saw this first hand with my brother. He would tell me what was happening over there and at first, I didn't take what he was telling me seriously. But after further conversations, I looked further into it and he was absolutely right. I actually went over and interviewed several people at different times that were staying there, and they all told me the same thing. The manager there discriminates and it broke my heart to hear their experiences, how they were treated and belittled, and how it made them feel. I did call the Corporate's office and report her, but it will remain broken until they get someone in there that actually cares about the homeless. I completely understand that it is very difficult to run a homeless shelter and there are many that break the rules. I'm sure they deal with mental health outbursts on a daily basis, but they should also be trained in this area to deal with it and not just kick these individuals to the curb. She should be held accountable for her actions. She is power hungry and abuses that power. Time and time again, my brother asked for counseling, help with job applications and any resources for rehab, but even his case worker did not help him with any of that. They advertise it on their website and make it sound that they do everything in their power to help, but they do not follow through with any of it. The food is minimal and horrible. Even the security guards say it's run poorly. Many people quit because of her. If they got the right director in there, it would be outstanding. It's a great location and a great building. It's just very poorly run.
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August 2022 by Sara Higuera
I have been trying to locate my father for a year now. His name is Santiago, I called this shelter looking for my father. A lady on the phone said she was not able to tell me if he was there or not and if I wanted to check if he was there , I'd have to go and wait outside and just see if I see him and I was not allowed to go physically in there and ask for him. I complied with the lady and politely asked if I can leave my phone number with her and if he is there may she give it to him. She then replied with " It has to be approved with a case worker if he is even here." I have not spoken to my father in a year and some months , I'm currently pregnant with my second child and he knows nothing that has been going on in my life or the accomplishments I have made in life. I'm sorry but I thought homeless shelters were suppose to HELP THE HOMELESS , such as rekindle relationships with families, help them on there feet , ect, ect. It seems like if there family is looking for them there keeping them hidden like a prison.
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July 2022 by Kimberly Moreno
The employees here are very kind and helpful. They also keep up on the cleanliness here.
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June 2022 by Jathon
I do not recommend any referral to this place, they just send you to some other places that send you to more places but didnt actually do what I was told they would help with.
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May 2022 by Adrian Flores
There's people here been here over a year and haven't received housing mom hat means staff job isn't being done or looked over at all.staff here literally are waiting to clock out of work
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March 2022 by Jenacie Soto
This place is ALWAYS On lock down because of people getting COVID. I hear from people that go to this shelter that they have been waiting for housing assistance and have gotten ZERO results. You have to be vaccinated to get into this shelter . Doesn't matter about vaccinating , It's still spread in this shelter. IM JUST SAYING .
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December 2021 by Shon Kobzeff
Hey Lisa, ? I'm in the hospital again. I'm in another very nice nursing home. I'm too spoiled. I'm sick again. But im being helped. Thank you for everything you and the rest of the Staff there have done. Hello to Xavier, Alicia, Cindy, (The Security Officer) (from the Senior Center location, and the rest of you guys. And yes of course the Clients living there. Love you guys and miss you! Be good and have a very Merry Christmas ? ? ?! God Bless, and be Blessed! Shon.k
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December 2021 by Diane Porlas
It's okay
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August 2021 by Layla Gouveia
Very polite people and I love the people that sleep there I use to take the bus there and everyone’s really cool :)
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June 2021 by marie mcALL
Its ya Half Price on siren Days 20%Off thing like Tuesdays
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February 2021 by Kevin Nin
Good place to sleep if ur homeless nice workers and nice people
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July 2020 by Joshua McCollom
It's a charity and community resource, the front office lady Nadine is a woman of God and very helpful.
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July 2020 by James Bouldin
Because people who are in need can get help
