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June 2023 by Russ Mehan
This store has the best staff ever for any metro store in the area. Always the friendliest and most helpful. Thanks
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October 2022 by Nigh “Nickalai” v
Metro is the worst company for phones and customer serviceWill be switching this weekI'm tired of being lied to by the cashiers who try to upsell with liesAlso the stores are barely open . Might as well stay closed.And they are not open when they sayI've gone twice to this location at 10:05Or 10:15 and they were closed.This is d**** Store hours say open at 10....not when someone rolls out of bedI work full time and cannot be there at their VERY limited hours.0 stars if possibleI've been a customer for over 5 years.I am stupid for that.
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April 2022 by Nic R.
My partner's phone was doing some weird things and we brought it to this location. Geni was super helpful and friendly. She fixed it really fast and explained the problem well. Will definitely be back when we need a new phone!
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January 2022 by Andrea A.
If I can give them 10 freaking stars I would!! This staff deserve to get paid freaking $30 hourly. They are just the definition of bad asses!! Hands DOWN
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December 2021 by Jeff W.
This is probably the best T-Mobile store I've even been too and the experience I just had. The rep was very helpful in helping my daughters pick out their phones and recommended the best money saving plan as possible, they weren't' pushy and took the time to show the phones and how easy it is to us. Most the the time, reps just try to sell me to close the deal before I get a chance to ask questions, but these guys were very patient, knowledgeable and showed what customer service is truly about. They have the best variety of phone covers and priced very reasonable for the quality, not like the ebay "made in chlna stuff". Say no more and shop no more peeps, this is the place to go and trust me when I say that the owner is nice and with integrity. Thank you fellas and will see you guys soon!
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October 2021 by Avigail P.
The staff here always have amazing customer service. Assist with my every need and have great deals.
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September 2021 by Jhnonny B.
Me and my sister went over to get a new phone plan and Angelica maid the process so easy! Customer service on point! Thanks a lot again Angelica from me and mu sister!
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August 2021 by Angela C.
Helpful employees and great promotions! They provided me a free hand sanitizer and gave me a discount. I'll be coming here from now on, thank you guys.
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August 2021 by Allen F.
was there yesterday at 530pm well within store hours. door was locked, no one inside.
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April 2021 by Perla De Los Santos
Man behind the counter was rude, he answered a phone call while I was in the middle of a sentence. Seriously considering leaving Metro.
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December 2020 by Vincent K.
Super good customer service. Staff there are super friendly and helped me with all my questions and needs. Definitely would recommend to others. They have a wide variety of accessories as well which was really nice.
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December 2020 by Leon N.
Staff was very helpful and knowledgeable with selecting the right plan for me. They had a really good promo going on for the phone I wanted when I went in too. Seems like this is normal here. Best metro location I've been to
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November 2019 by Liz Jaimes
Amazing customer service, location recently relocated under new management. Both young ladies helping me we're very helpful and knowledgeable. I highly recommend coming here.
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April 2019 by Miss H.
Female manager of this establishment named Jenny was extremely unprofessional and disgustingly disrespectful towards my 70 year mother. My mother went in for payment and help on using her cellular device. Manager was rude, and refused to help my mom. Finally my mom just wanted to make her payment and the manager refused to accept it. Her employee felt bad for my mom and accepted it. My mother is very sick and disrespectful people like this should not be running any business establishment that requires customer service. If people are not getting along the police is only one call away to make peace. No elder person should be treated with such abuse and disrespect.
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October 2018 by Edith Ortiz
Excellent service...