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June 2021 by Honey Rose
The staff is friendly and very knowledgeable, they do a great job keeping up-to-date on the best deals. Elizabeth's customer service is the best, she really goes above and beyond to ensure her customers are happy.
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June 2021 by Chris Encina
Was referred to this store by a friend...let me say the drive was worth it...excellent customer service,plenty of good phones to choose from plus accessories for them...very well organized, let alone clean compared to other metro stores I have seen or visited...I give them a 5 out 5...
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June 2021 by Diana Montoya
The girl working there that day was very helpful and had lots of information to share with me regarding want new phone fit my daily needs and prices that fit my family budget. I recommend the store.
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June 2021 by Julie Gomez
Best customer service in this Metro store, I came to pay my bill and had other questions they were hands on and answered and helped me with everything, love that its Real clean and they're the best in helping you with any concerns you may have..
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June 2021 by Sara Barajas
I recommend this store they gave me a good deal and they’re very helpful and polite... love my new phone
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June 2021 by Banesa Hernandez
Great customer service and great area they are always having deals I will start coming to this metro store from now on
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January 2021 by Todd Duane Crowe Senior
thank you for being there
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November 2020 by Lazer Gold
The representatives here are very helpful and polite. I had lost my device and they were able to assist me with my upgrade! Thank you for being open and being so thoughtful during this Pandemic.
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July 2020 by Rach Man
The new owner and the new crew are awesome! Very helpful
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June 2020 by Robert VR
I was very satisfied with the service they provided. I came in with a specific issue and Olivia really helped us out.
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September 2018 by James Albright
wow un
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August 2018 by Sam May
After buying a phone (Lg Stylo4) with insurance and accessories w unlimted data, It's only been two days and phone is overheating dramatically and data is really slow. Called via phone to ask for help, associate answers and is hardly helpful. Before I can even finish asking my question, associate (Samantha) is cutting me off middle of sentence and telling me to take the phone to corporate and very sassy deamonor says "we only sell phones here"! RUDE. Immediately after persists on taking it to corporate. Didn't even ask questions or try to help me or refresh line. I then ask for manager and few seconds later hangs up phone. Frustrated I call again and different associate answers whom was more cooperative, helpful and professional. Normally dont write bad reviews, but customer servicee experience here was terrible.
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July 2018 by Craig Thilgen
I wanted to add a third line to my account, I went into the store to get a new phone. They wouldn't tell me how much the phone actually cost until I paid my bill that was not due for another week, after they told me the price of the phone I told him no thank you and I left. They even charge me $4 extra to pay my bill. Extremely poor customer service I'm not going back to that store again. I should have read the reviews here before going into that store... My mistake
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July 2018 by Raychelle Small
I've never had a problem with them , they always try to give me the lowest price possible , the only this is there chargers are very cheap go to Verizon or Target for your chargers
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May 2018 by CHRISSY ALVAREZ
They lock the doors ten minutes before closing and don't let you in yo make payments. Extremely unprofessional and very poor customer service.
