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May 2024 by Terry Medina
I was helped by an employee named Ramiro. He was very kind and helpful. I appreciate good and friendly service. Thank you!!
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April 2024 by Kexin Li
Thank you very much for Ramiro and a very beautiful girl staff. They are very nice and kind. I went to other donation stores, they said they are closed. I feel appreciated their help! Very recommend for this place!
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April 2024 by Serg Pim
Great place, can find some treasures. Staff is great, Jesse is always so helpful, thank you!
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March 2024 by Micky Reid
I was going through the shorts and I decided not to buy anything from this Goodwill. I found 3 bedbugs in the shorts section. I showed them to one of the girls who work there and told them they need to pull all of these off the floor and go through all the clothes to make sure there aren't any more. If you know anything about bedbugs you know how hard they are to get rid of.
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March 2024 by robert yaeger
It's very easy to donate whatever you want here. Their selection of products throughout changes everyday.
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March 2024 by Roberta S.
I stopped shopping at GW years ago when they raised their prices. But, I recently moved and there aren't many thrift stores at my new location. I decided to give GW another try. I've been to several since I moved, and this one has been my favorite. The people who work here are helpful and kind. Except for today. I was sitting on a chair next to a sofa with a cart full of clothes. I took the clothes from the cart and started to separate them on the sofa into piles of definitely buying and a maybe pile. As I checked the clothes for damages, an older lady employee was picking up the toy section, and I assume she was angry with the mess she was picking up. When she suddenly and without any reason turned to me and saw a few items of clothing on the sofa that I was still going through. She Angrily said, "Oh no, what's that on the sofa? Is that yours?" I said yes, they're mine. She asked again if they were mine. Again, I said yes. Then she very angrily said, "Well, don't leave them there, put them back where you got them!" I said I always do. She said people just leave stuff everywhere. I told her, "Not me, I don't do that." Then she walked away, mumbling something under her breath. That lady, though elderly herself, needs training. If she was worried about me causing her more work to do she could have come up to me and politely in a nicer tone asked me to please return the merchandise to it's rightful place instead of yelling at me from the toy section more than 6 feet away. That ruined my whole visit to this GW. I couldn't believe how nasty she was to me without any reason. I'm not a child nor an idiot for her to treat me that way. I could understand had I been walking away from the area and leaving items there for someone else to pick up, but I never do that. I always take the items back to where I got them. Not only do I do that, but I put clothes back on hangers that other people just toss over the racks or drop on the floor. I take the hangers off the clothes that I'm buying and go to the register and put them on the rack the cashier has there. I am almost 70 years old. How dare her treat a customer like that. She has anger issues, She has no right to speak to anyone like that. I would have asked for a manager when I checked out, but I forgot to.
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January 2024 by Kimberly Hernandez
Rude employee, I came to donate some stuff which was like bags of clothes and house decor. The guy kept asking me what’s inside the bag like 10 times, I kept repeating myself just clothes and house decor. He kept doubting me and almost didn’t want to take the stuff I brought.
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January 2024 by J. Patrick McIver
Just went here for the first time and it was great! Wonderful selection, great prices, and very helpful owners. Would recommend
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January 2024 by Mary-Rose L.
5 stars for their donation center. Attendants are always kind and helpful. Drop-offs are super easy. I just back in to the spot facing the donation doorway and unload my car. I never have any issues.
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November 2023 by Flight Saitek
Very accommodating. Great folks and a large store with good finds.
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November 2023 by kater barrett
It is so smart to buy some thing that has already been manufactured and shipped rather than new manufactured goods so help the planet and help your neighborhood Goodwill store and you can find some really great quality stuff some with the tags on!
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November 2023 by Christina Duarte
The Armenian lady was so rude and over prices thing’s especially if they don’t have a tag
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November 2023 by Matthew R.
I've been going here for 15 years and the employees there and at most goodwills in general make the experience so unpleasant the rudest customer service employees hands down. but the last two time I went to the Whittier goodwill I believe it was the new store manager, SCOUT, ppl was being so difficult and rude to the employees and she diffused every situation so calmly and politely i even the vibes in the store felt lighter when I walked in I come up on good finds there so I'm happy they finally got their shit together
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September 2023 by Kathy Wammack
I just just dropped off a total gym and Rider Squat machine at the Whittier branch. I called first to make sure they would take it and the woman on the phone said “Yes. Donations closes at 6pm”. …So I folded it both machines up carried them down stairs put them in my car and drive the 5 miles to get there - only to be harassed at the door. The guy said he didn’t think he could accept, then the manager came over and said “yah, we won’t accept that”. Boy, I was miffed! They finally agreed to take it, but save yourself a headache, take you donations to Savers. Apparently Goodwill has too many donations.
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September 2023 by Ramon B.
Great place to shop, friendly staff. I just wish they would open the changing rooms so you can try on clothes. I have to buy a pile of clothes for my daughter and hope they fit. Covid is over ask your friends at Target . Open your changing rooms.
