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February 2024 by Nancy R.
This is the manager at Enterprise. He was so rude and unprofessional I couldn't believe the awful customer service at this location. I could understand why he's so miserable working at a place like this but for him to be so mad and unprofessional is uncalled for. I hope he gets the professional help he needs such as customer service skills, anger management, problem solving, being happy at work, maybe putting on a fake smile since he's sooooo miserable. I hope Enterprise executives help him get the help he needs.
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February 2024 by Dan T.
I've used Enterprise at this location several times over the years with mixed results. However today's encounter was exceptional. My daughter was renting associated with an insurance claim. Manager Goef was professional friendly and turned us over to Brianna. Brianna was exceptional, patiently giving us all our options, she was engaging without trying to sell us something we don't need. We were in and out with a BMW in less than a half hour. Customer service was outstanding. Thank you Goef and Bri!!!!
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January 2024 by Rita Hernandez
Car was nice, gas was great, only thing was the windows were so spotted from water ? spots was hard to see clear at night .At least they can clean or wipe down inside of the cars, gross ?
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December 2023 by Paul Ratajesak
The agent was wonderful
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November 2023 by Bridget P.
I rented a car from this enterprise. Car was fantastic. Had no issues at all. Carlos A. Helped me on pick up and drop off. He was great. Very professional and made the process seamless. Highly recommend!!
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November 2023 by Todd Wesselman
They are always professional and friendly at this location. I have dealt with them many times, and every time has been a pleasure. From the manager, to the employees that check you in and out. Special shout out to Daniel and Cesar. The whole staff is incredibly efficient.
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November 2023 by Erika Santos
Great people great service! Corinna and Daniel where the best. Gave me the attention and service I needed. There great here at the Whittier location off of mills. Not like the one in la habra girl who answered was rude. I'd definitely come n recommend this location. Thank you Corinna and Daniel for the Great customer service!
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November 2023 by Claudina Hernandez
Very disrespectful being the manager like she said lie about calling me a day before a leaving a voice message an I had by 4 year old son with me. She said am the manager if I don’t want to rent you I car I won’t and I said ok then. So sad some people think being a manager makes u better than others.
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November 2023 by Yolie W
Ceasar the guy that helped us get a car was very nice and helpful.knowledgeable thank you all for your hard work
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November 2023 by Brandi Herrera
Fast, no hassle, no up sell, friendly
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October 2023 by Jennifer M.
This was our first time renting a car for our annual trip to Las Vegas and we had an A+ experience! I was lucky enough to have Carlos as my customer service rep from start to finish and he took care of us. Carlos had great communication, was extremely professional and most importantly he was outgoing, friendly and personable which is a rare thing. We will definitely be coming back
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September 2023 by Jessica P.
Absolutely the worst car rental experience I've ever had. If your car insurance company doesn't pay them right away, they charge YOU the full amount without a single phone call. They could have at the very least given me an opportunity to contact insurance before charging me over $500! If you're in a car accident and your insurance company tries to put you into an enterprise vehicle, I'd highly recommend asking if there are any other options available. This is just not the place to go!
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August 2023 by Richard Oreas
My reservation wasn't in the system correctly, however, it was not a problem that they couldn't help me with. Very professional indeed along withreat customer service.
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August 2023 by Jeannette O.
This location is always fast and efficient. They accommodate your needs and always have the rental car you reserve ! I recommend you ask for Karina! She is the best and Is very friendly!
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July 2023 by Zana
Great experience with both my rental and customer service. Daniel helped me both times when I picked up and dropped off. He was very nice and made the process simple. Manager is also very helpful. I prefer this location over other locations when I have to rent.