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June 2023 by Ernie T.
Giving this store 1 star because I had to select something. This store is kept in business from its community and their ability to provide medication to the public. The fact that they don't recognize this and have the decency to allow people to use the restroom is absolutely ridiculous. I almost understand during Covid but as of June, 2023 come on now. It honestly feels like they pick and choose when they won't be lazy and will allow someone to use the restroom. Then they act like it's a huge ordeal. Note to self CVS pharmacy, I wouldn't be asking if I didn't have to go!
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April 2023 by Thomas K.
Similar to others review, this CVS is the very worst. I called to order an Rx already in place from my primary. They told me it would be ready in an hour. I go to the drive through pharmacy not ready. We called later and get told they ran out of the Rx; to come back after 12:00pm the next day. I come back today - next day - at 3:00pm and not ready and could not find the Rx found the previous day. I spoke directly with the Pharmacist and he told me to come back in 20 minute. This pharmacy is the very worst and totally mismanaged and should be given to another pharmacy such Rite Aid or Walgreen.
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July 2022 by Sean C.
I love this cvs/pharmacy! The staff has always been helpful and courteous to me. Actually, I choose to get my prescriptions filled here rather than do mail order prescriptions like my insurance plan pushes. I've gotten to know many of the employees. I think people need to be more patient with the service/retail businesses. People seem to be much more demanding, and quite honestly, rude lately. I would say give this place a try if you live in the area. They have always been quick with prescriptions when I'm sick; and they always have my recurring prescriptions ready on time.
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January 2022 by Max S.
Get in get what you need and go ! The staff will follow you around if you actually shop around for stuff. I go in there all the time cause of the late hours and it's close to me but I hate how they always think I'm gonna steal even thou I've talked to each of the workers before. Just good for getting your snacks and maybe some shampoo or something but on the other note the people who work in the actual pharmacy are really nice people.
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January 2022 by Angie M.
Horrible customer service!!! If you want to feel like you don't matter go here! No concern to correct issues either! I have had several bad experiences but my experience with Daniel and Tonya last night was the last straw! Taking my business elsewhere!!!!
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January 2022 by Vee V.
The pharmacy staff is horrible!!! If it's not one thing it's another when it comes to having to refill prescriptions! Insurance hasn't changed and with every refill there was always a problem! Bad service overall!
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December 2021 by K G.
What an absolute waste of my time! Called the night before asking if they accept walk-ins for the booster shot. Spoke to a pharmacist and was assured that walk-ins were welcome. Showed up when the store opened at 8am and was told by Laura, that they don't even have enough vaccines to accept walk-ins. Tho to be honest, Laura didn't seem to want to help ANYONE since everyone that spoke to her she turned away. Very rude and clueless. All the while a pharmacist stood near by listening. Absolute waste of time!!!!!!
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October 2021 by JP P.
Total joke. Disrespectful for sure, racist may have been an issue but the service is bias and sucked. Totally rude. Too much competition around to use these losers. Can't keep up with the pace!
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September 2021 by Asha R.
Unfortunately, this business is extremely unprofessional. On two separate occasions, the pharmacy closed the register 10-mins and then 15-mins early. I've called multiple times and have been given one response and when I get to there, I'm give a different response.
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August 2021 by Bella L.
Pharmacist Angela Kim is very unprofessional. Turned away from additional covid vaccine as an ER worker because my health problems were not serious enough.
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July 2021 by Lupillo H.
Went to exchange coins for cash at their coin star machine. The machine couldn't complete the transaction or print me a receipt and showed a message telling me to call an employee. This has happened to me before at a Walmart and they will simply give you your cash without taking the 12% fee or however much coin star is charging. This CVS just told me to leave my name and phone number and I had to leave empty-handed. I haven't heard back from them.
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July 2021 by Collin L.
Absolutely the most unhelpful, unwelcoming, and unprofessional pharmacy staff I've ever had the pain of going to. Please do yourself the favor and visit ANY OTHER CVS pharmacy! This location is a joke and all the pharmacists' actions don't leave anything to be second guessed. The CVS pharmacy in the Target within the same mall is so much friendlier, professional, and actually can do their jobs!
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June 2021 by Sanchez S.
Inept Pharmacy employee. Today at approximately 1120 I attempted to pick up Rx phoned in from Urgent care. No record of order. I showed print out of Rx's. Employee went in back to check, "no order". I was asked to call UC myself. Urgent care does not accept calls from clients, only pharmacy staff. Employee refused to call to have orders re sent. "The pharmacist is busy with other prescriptions." I informed him he could call, and he just shook his head "no". Hey, lazy incompetent, you don't need a pharmacist to call to have orders resubmitted, plus... How in the world can anyone be too busy to do their actual job? I called pharmacy line at urgent care and asked for orders to be submitted to CVS in Target in the same shopping mall. My insurance places Rx on hold due to orders being sent to 2 different pharmacies!!! In other words the first CVS did have my orders but Mr. Ineptitude couldn't locate them. I am suffering and cannot get my medications because of the stupid indifference of 1 individual. CVS at Target treated me with respect. Called the amateur CVS, my insurance and the Urgent Care and cleared up the confusion caused by one useless, uncaring fool.
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June 2021 by Denise M.
This review is mainly about the pharmacy staff. They are unfriendly, mostly rude, and always seem to be in a terrible mood. In contrast, the staff over at the CVS pharmacy inside of Target, in the same shopping center, is lovely. I've never had a bad experience there. They are very helpful and seem happy to interact with their customers. Do yourself a favor and head on over there instead.
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May 2021 by Ashley A.
My visit to this location was the cherry on top of my bad day. I walked up to the front desk and said hello, the two pharmacists at drop-off completely ignored my presence until they stopped typing and sorting papers and finally asked me what I was there for. When I asked questions they either ignored me or whispered, the man gave a snarky remark when I didn't understand what he asked of me and the woman interrupted me more than once when I tried explaining what I needed. They could have at least given me eye contact... or talked to me loud enough that I could hear them. The loudest thing the pharmacist said was "DOCTOR I'M GOING HOME SOON." I understand filing and typing for hours under fluorescent lighting is draining, but the apathetic service was just... How hard is it to speak to someone in a friendly tone?
