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August 2024 by Cristina Chacon
Worst car wash ever paid $15 and left my car with water spots everywhere. Never going again !!!!!!! Car looks worse than when I came to wash it!!!!!!
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July 2024 by Mizz ambition
WOW it's 6:30 in the morning and they have their gardeners and they are so loud they started before 6:30 but its 6:30 in the morning and their gardeners are extremely loud so rude is that even legal like WOW the owner needs to do something about this or the next time police will be called
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June 2024 by Davi Miguel Manco
Place is decent and the machines are new but the employee who assisted me was extremely gross and rude. It was my first time in this place and I am not so familiar with automatic car washes. The guy was supposed to give instructions but treated me as a stupid. It is not necessary to act like this. I can’t recommend this place.
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June 2024 by Cindy Mendoza
love it here
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January 2024 by Antoinette Toland
Good prices
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November 2023 by Jesse Eason
Breaks parts off cars with no recourse or remediation; go somewhere else.
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November 2023 by Gabriela G.
Update- Luong the owner is shady shady shady!! Instead of returning my calls or text like a responsible business owner, he blocked my number. Do not go here unless you're willing to having property damage that will not be addressed. Subaru quoted me $767 for the repair. A previous review mentioned Luong said he wouldn't fix their damaged Kia because they're pieces of sh**. Wondering if he thinks Subarus are also pieces of sh** too. I cannot believe how irresponsible this business owner is.
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November 2023 by Gabriela Gasca
DO NOT GO HEREIf I could leave negative stars I would. Their machine broke my car and they’re refusing to pay for the repair. Their machine ripped the antenna cover off of the top of my car. Not only that- I was referred to the owner who quite literally ignored me. They handed me the phone and he ignored me. When I called the owner’s number I was given I was sent to voicemail and ignored and have not received a call back from my vm. I’m in utter shock at the atrocious customer service. I was told that their machines rip parts off of cars all the time. To add insult to injury- my car is still dirty. This $10 car wash is going to cost me more than $500+. Be aware and DO NOT GO HERE.
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November 2023 by Keiko Goto
Do NOT wash your car here. Their wash will break secure parts off your vehicle, then the owner will refuse to speak to you on the phone, and tell his underpaid hourly workers to deny you any assistance or liability. A $10 cash turned into a $500 repair. NOT WORTH IT
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October 2023 by Candy S.
This business does not even deserve one star! This place has faulty equipment, (that will damage your property!!) which they take ZERO responsibility for! DO NOT GO HERE! Management acknowledges that their equipment is faulty and refuse to compensate for damages. TERRIBLE business.
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October 2023 by Yvette S.
I am beyond horrified with Big Wave Car Wash. While I understand that occasional minor scratches can happen due to automated machines, it's inexcusable for a car wash to repeatedly cause significant damage to multiple vehicles without taking responsibility or making amends.To put it plainly, if you choose to have your car cleaned here, there's a high likelihood of damage. In my friend's case, they not only damaged her antenna cover but also completely snapped off one of her side mirrors. The treatment she received from the staff lacked empathy and was incredibly poor.A glance at their Yelp page reveals numerous customers who've endured similar, if not worse, ordeals. My advice is to avoid this establishment at all costs.
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October 2023 by Natalee G.
Do NOT wash your car here. Their wash will break secure parts off your vehicle, then the owner will refuse to speak to you on the phone, and tell his underpaid hourly workers to deny you any assistance or liability. A $10 cash turned into a $500 repair. NOT WORTH IT
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October 2023 by eda D.
I enjoy coming to this car wash its affordable and reliable I like to wash my car here when I'm in the area
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September 2023 by Jennifer Romero
This place does it's job. You get what you pay for but I'm satisfied with this place. Although it's not a $5 carwash anymore. I do like the new addition of the little power hoses to get the water and dirt out of the crevices of your vehicle.
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September 2023 by Laura Ote
Not the greatest wash and service, the vacuums weren't working well in multiple spots and not a trashcan in site that wasn't already fully overflowing with trash.
