Bright Plaza Pharmacy receives mixed reviews from customers. Some report excellent and friendly customer service, describing the staff as helpful, informative, professional, and reliable. Several customers had wonderful experiences, impressed with the service and the team's willingness to guide them. They appreciate the friendly and informative atmosphere. Other reviews, however, describe the pharmacy as an utter disaster following a corporate takeover. These customers cite reduced hours, a useless phone and texting system, and prescriptions not being done on time. While some find the staff helpful, others note moments of confusion. The pharmacy is seen as a reliable local business by some, but others threaten to move their prescriptions away due to ongoing problems.
seems decent enough. not a regular of this place or its predecessor so i have nothing to compare with - i just happened to be in the area and was looking for kn95 masks.
the person that helped me seemed a little confused for a moment, but then found where they were.
January 2023
Best pharmacy that side of Lambert and the 605!!!! Was treated professionally by the staff!! Love this place!!
December 2022
Excellent customer service. Was looking for a walker for my injured son and they were super helpful to guide me on the best one for his size. So glad that we can shop locally and get our products the same day! Thank you Bright Plaza Pharmacy team!