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November 2023 by Helen Nguyen
We had been a long time customer for decades, from their father generation whom owned and started this business. Now, the younger generation is continued to operate this store with excellent experience and friendly staffs. They never fail us. This store is the only store has all the ingredients for my recipe. We trusted their business not only in store but also online ordering. Excellent customer support and service with prompt response. Package arrived in good shape. Thank you for your business.
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November 2023 by M L
I been here several times to the staffs are very friendly they treated me like a family member, great products highly recommend.
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July 2023 by Madeline A.
Rip off. I bought box of birds nest. Went home and found exact thing online for 50% cheaper. Avoid this store.
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June 2023 by Hong vo
This shop good ,sometime visited
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April 2023 by Bee Man Dan
Lovely ladies with hard to find herbs ?
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January 2023 by Linda L.
Came to purchase wild Cordyceps. It is the best customer services with a lot of knowledge. One can get lost with many herbs but they are very patient and take time to explain. Special new year special with lots of gifts with purchase. They carried wild ginseng with the best pricing!
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December 2022 by Nhu Ng
Stopped by to buy birds nest since many of my friends recommended this place. Welcome me was a very attituded man who treated me like I came in to beg for his stuffs. Everytime he placed something on the glass table, he was like throwing stuffs to me. Never want to walk out of a store as fast as possible like today.The price is same as on their website, so I rather buy online from now on.
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November 2022 by Khoi Doan
We came to purchase some suction cups and accidentally left our wallet there. On our coming back we met with honest owner and sales people who returned the forgotten wallet with nothing missing! Thank you for the good and honest business!
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November 2022 by Khoi D.
We came to purchase some suction cups and accidentally left our wallet there. On our coming back we met with honest owner and sales people who returned the forgotten wallet with nothing missing! Thank you for the good and honest business!
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August 2022 by Wexler K.
I came in asking for a product I brought here twice . There was a blockage to the area where it was placed at . They said they didn't carry it when I knew they did , I had to show them a picture . They have bad customer service here and they look really stuck up especially one of the guys . There are two guys working here so you will know which one I am talking about . The guy with the glasses was nice but overall this is my last visit here .People go here to get better buying herbs and you making a face is no good
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August 2022 by Chris D.
I came in asking for a product I brought here twice . There was a blockage to the area where it was placed at . They said they didn't carry it when I knew they did , I had to show them a picture . They have bad customer service here and they look really stuck up especially one of the guys . There are two guys working here so you will know which one I am talking about . The guy with the glasses was nice but overall this is my last visit here .People go here to get better buying herbs and you making a face is no good
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April 2022 by Ivy H.
First time came here few months ago. I love the lady she is nice and friendly. Today came back for the herbs to make black chicken. I asked how much is the minimum to charge the credit card. The rude guy (maybe owner) said depends on the items, only bird nest or ginseng that they can take cards. I was gonna buy 5 of herb bags but I don't have enough cash so I ended up to take only 1 bag. The guy seems like does not care to sell those. All he cares is who buy bird nest or ginseng. He did not even say thank you! I would not never come back here again. They don't need customers why should I come back? I'd rather to support other local business than this place!
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March 2022 by Anh N.
Asian herbs and supplements! They have been here a long time! Our grandma was unfortunately got in a mild accident and we were on a mission to look for something to help with a speedy recovery. I personally do not believe in these products, since Western medicine has been advancing so much nowadays. However, it seems like the older Asian generation feels really happy whenever they receive one of these, so I am willing to make it special for them. Huong was a lovely lady when we met her. She spent time to introduce her products and answered any questions that we had. These products were not cheap, but they were good quality indeed. Our grandma loved them. We returned a second and third time to buy the same thing for our family and relatives. Their quality is consistent every time. Will be back for more!
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March 2022 by Amy D.
Bad customer service. I bought 5 items total which included bird nest and other items. I didn't have cash on me so I asked them to charge my credit card. They said they ll charge credit card on 4 items which was about 400 dollars but the Logan I would have to pay cash which was 16 dollars. It made no sense but I didn't want to argue with her. It was my first time there so I asked several questions about pricing and different types of bird nest (like 3 questions) but she seemed irritated for some reasons. It wasn't busy at all. There were only two customers in the store. A lady name Huong was helping the other customer (she seemed to be nicer) and another lady was helping me (forgot her name). I didn't spend a long time in the store either. I was in and out in 10-15 mins. She made it difficult that I had to go to my car (I had a toddler and a newborn in the car with husband) to get 16 dollars for the Logan. So inconvenient!! If she already charged the credit cwrd for 400 dollars why made me pay cash for 1 item 16 dollars.
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March 2022 by Yvonne Ybarra Crane
The salesperson was very helpful the only set back would've been, had I no cash on me, because they don't except debit card. CASH ONLY, which she repeated it a couple of times.