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February 2024 by Carlos Delgado
If Paul is the owner, I give him and he’s company 1 star for bullying on 16-17 year olds who are just starting.Paul - the owner said he was gonna file a lawsuit to a 17 year old for having similar company name, (seriously ? A kid trying to make ends meet)the kid didn’t even know and has changed names but Paul is all in for the money, u can see the reviews are bad on here.Also over priced but he’ll tell u it’s fair money since he’s on time and blah blah blah,Actions are louder than words and he’s actions can’t prove he’s words
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December 2023 by Paul Burner
I'm curious to know why none of these reviews give the business owner an opportunity to thank positive reviewers or reply to negative reviews. We all know there are three sides to every story, yes? His/her side, my side, and the REAL story that generally is a bit of both.
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October 2022 by Gail S.
Paul and his assistant came to wash and wax my large motorhome, which was in desperate need of some loving care. He came on time and with a very pleasant attitude. We discussed the quote he had given me, and discussed whether we wanted to add on any other items. They completed the work within the time line he had mentioned, and charge me exactly what the quote had been. He was even kind enough to do a small job on my car at the same time and did not charge me for it. He takes pride in his work and cares for his customers.
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October 2022 by Nanci M.
I just want to start with the fact that I was very nervous about writing this review and have put this off for quite a while. That should be telling enough! If you notice on all his bad reviews, it is the customers fault. This is the same attitude he brings when doing the work. Several complaints I read were exactly the issues we had. Blaming us for not waxing....ok, my hubby takes responsibility for that, but we hired you to clean it as best as possible. He then proceeded to "lecture" to me about how terrible it was (see attached photos before we had it cleaned with inside photos as reference to how clean we keep it) and how we only hired him to clean the toy hauler but not wax it. Ok, that's fine, just clean it then! He actually kept complaining so much he made me cry! I paid him and told him to leave. But no, he had to complain to my husband as well! If you do use him, make sure to be VERY specific on what you need done as he will say "you didn't ask for it." Awnings -extra to open and clean, steps -extra to open up (3 outside steps), dirt marks -extra, roof -extra. Can I also say if he spent more time taking care of clients when hired he would spend less time typing out very long explanations as to why his customers are so disappointed in his service! Ok...I'm ready for the wrath and rebuttal from the owner to my complaints. PAUL: please don't act like this is a miscommunication with my husband and I...I hired you!!! I know what I wanted and what I asked for! Are you belittling me as a woman? I guess women don't know what they want. I hope people read your comments and can read through the excuses. Own your mistakes. Change and be better. Our toy hauler is is excellent condition but needed a detail to be sold. Awnings worked and there were not a splattering of bugs all over. You never asked us to open the awnings and when I asked if you cleaned them you said no. When I asked if you could clean them you said no because you had already started to dry. Here is some help: ask the clients if they want things cleaned that would require the owner to help. I would have gladly come out to roll them down for you. I was out several times offering drinks because it was a hot day. You had plenty of opportunities to ask.
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September 2022 by Tammy Mckenzie
Lightning Detail detailed our 19’ boat today, did a fantastic job, and then did our next door neighbor’s 22’ RV right afterwards. These two guys are amazing!!!They showed up a few minutes early, and went right to work. Paul buffed and waxed the outside while his helper did the inside. They were finished in four hours flat. Another couple hours or so to wash and hand wax the neighbor’s RV. Great job on both, and we highly recommend!!!Services: Headlight polishing
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August 2022 by Kurestin B.
A couple years ago I had Lightning Detail detail my car, and they just recently did a spectacular job on my auntie's 38' 5th wheel trailer. It is an older one, with lots of dullness and fading, and they not only got it to shine, but my auntie said it even sparkles like it did when it was new...and I agree! I watched them a little bit here and there, and these guys worked like a well oiled machine. When they were finished, they instructed us on how to properly wash it and care for it until we see them next time. Paul even "penciled us in" a future appointment so we didn't have to remember. This guy is awesome in every way imaginable. On time. Friendly and professional. Great value for the money. Spectacular results. Give these guys a call NOW!
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August 2022 by Tim Merrill
Horrible business owner i was canceled on multiple times and if you read the negative reviews on here you will see just how he argues and talks to his customers belive me it's not worth your time I'm actually happy he canceled on me since his reviews weren't the greatest anyway
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August 2022 by Tim M.
Very unprofessional I wasn't going to leave a review but after the bad mouthing on Facebook and reading the responses he makes to other customers I've decided to post my experience I reached out a couple of time to have my truck detailed the first time was a complete flake and the second time they missed the appointment amd wanted reschedule I never got an apology in fact he just continues to argue that I never made an appointment for these reasons I would not recommend do yourself a favor amd read the negative comments before you hire him
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June 2022 by Scott S.
Terrible work and total con man! I reached out to Paul to "Detail and wax" my new 2022 fifth wheel. Paul told me he was super busy but would squeeze me in the following week. I was supposed to drop it off on Tuesday and he would detail it Wednesday. However when Tuesday came around he pushed me to bring it early and he would do it same day. No problem... Dropped it off at his house and he proceeded to pull out a garden hose (does not use proper water as a pro would use) and he got to work. As I left I showed him the bugs and water stains on the front cap to which he replied "I've been doing this 30 years, it will be perfect". Flash forward 2 hours and I get a text that it will be done shortly. Mind you I have had many trailers and a detail takes 4+hours. Anyways I get there and took one look at the very cap I pointed out earlier on and it looked exactly the same and the bugs were still there. When I pointed it out he said he thought his guy got that but what was I expecting for $360.00. WTF? He set the price and for that I expect the job done right and as I was told it would be. This clown tried to tell me he just gave it a wash and simple wax. However in writing I said full detail. I read the other reviews and this guy makes excuses for everything and I assume he will do the same here. Best bet is to avoid this guy and use a pro. I hear real good things about OC detail and I am going to take it to them to fix what this clown coils not do. UPDATE: got a kick out of this clowns response Beware! Do not trust this guy! Use any company other than this guy. You have been warned.
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April 2022 by Robin H.
Let's see if I can sum it up..... Great price, great work, on time, excellent follow up, explained what he was going to do,,, and oh yeah, my RV looks like brand new. Call Paul!!!!
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December 2021 by Dominique D.
Paul showed up right on time and ready to get to work. They attacked my RV and removed all of the oxidation. It was in pretty bad shape and now it looks brand new. I thought it seemed expensive but was TOTALLY worth the cost. Very nice guys. Very hard-working. Very professional. Very nice work.
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October 2021 by M. H.
Please read this before you work with Paul. All those good reviews must be fake. I read couple of bad reviews and didn't take it seriously but make sure you read this: I talked to Paul back in May and got a $500 quote from him to detail a boat. I texted him again last week for the same size boat that was in much better condition with zero oxidation on it and he quoted me $475-$525. I assumed he was honest and consistent considering his seniority and that he has been doing this for years. But boy I was so WRONG! He did a very poor job, which I didn't notice up until the evening after he left because the Sun was hitting on the boat on Friday and it was so hot. I post the pictures so you can see and judge yourselves. Also, after working on the boat for hours and talking to me several times throughout the morning, I was presented with an invoice of $675 instead of $500 out of nowhere. Keep in mind that the boat has bottom paint covering at least a third of it and also the outdrive and he didn't touch those parts at all. Also, he never communicated to me the entire morning anything about increasing the price. In fact, he himself said it that the boat was in good shape so you can imagine my shock after he raised the price on me. After I objected for 10 minutes he reduced it to $600. I seriously considered not paying anything more than $525 but out of respect for his age I finally paid it. Later in the evening when it cooled down, I looked around and went on top of the boat and saw what a poor job he had done. His job was not worth a dollar more than $250. Please keep this review in mind before you fall victim to his bait and switch technique. He really needs to pay me back for the very poor job he did. See the pictures below.
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September 2021 by Janell Carrillo
I can’t rave enough about how Paul made our 12 year old trailer look like new. The color was mottled and dull. It looked horrible but now it is beautiful. Paul really cares. We will only use him in future . Check the picture of the brown trailer in his photos
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April 2021 by Phil M.
Great guy and a great job. Good value as well. My little job was done quickly and very detailed. Will use again.
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January 2021 by Denis Sweinhart
Very polite, excellent business practices.
