June 2021 by Tarek Aboushalih
I would like to share my experience with this location, first I used to only use Labcorp but after what happened to me the other week am not going there ever again, the rude lady in the front desk with short blonde bleached hair throws my sample container in the trash just because I was trying to drop it off on the front desk after waiting over 20 min just to drop off, I tried to report it to the corporate office and twice I got no response from them, I had to call my insurance and cancel the test, and until now, no one ever called me to resolve, so Don't use this place. Stay safe
May 2021 by Calvin Nguyen
Seriously rude male employee. Threw a fit at my mom after she called him out for repeatedly hurting her with his poor venipuncture skills. Staff here needs to be re-trained or put out on the streets.
March 2021 by Christina T.
THIS is what that butcher of a phlebotomist did to me, and this is a week later. I can't move my arm without pain!
January 2021 by Julie R.
I've never been to get blood drawn at a place so dirty. I understand buildings are old but.... The lady couldn't find my vein. The arm I always use and have had taken from there every few months. The blood pressure machine cuff she kept adjusting the Velcro and taking it in and out of the sheath flipping it one way and then the opposite direction. Then says it's the batteries. Then has her hand on the cuff holding it there. Of course it's not working. Then it works and my blood pressure is super high. She tells me to not hold my breath. Of course I won't hold my breath. Had this done a million times also. After you have your blood pressure done on one arm and it works. You shouldn't repeat it on the same arm! Also we had to move to one location after she butchered the blood draw into another chair and cubicle. A sign clearly says it's disinfected after each person. Lie! They didn't clean it! The patient walked out of that area with the technician and no sleeting, nothing wet, no wipes around. I looked while my tech was looking for a battery. I had wipes in my purse and started wiping down the chair I was in. Don't come here!!!! Disgusting facility and I must have got the newbie!
January 2021 by Vanessa D.
Unprofessional. Let's people who are doing walk ins go in before those who have been waiting a while and have an appointment. Poor coordination, incompetent staff. This location needs to retrain with LabCorp corporate or something! Waited almost an hour and still not seen while many people before me are long gone. This is ridiculous.
September 2020 by Tho D.
DON'T EVER BOOK AN APPOINTMENT WITH THIS LAB"". I HAVE NO OPTION FOR ZERO STAR I used to go to Kaiser for my services, I really like their services, on time, very fun to talk with, very clean, very professional, very kind, they always go beyond and over my expectation, customer services is 5 STAR This lab's location is convenient but services is really really bad. . The receptionist is rude, even we have appointment but still have to wait outside 15- 20 min, when you ask her is your turn yet? She raise her voice, that's not good customer service. The technician in the lab didn't change the blue rubber string, how do I know, because in the Kaiser the technician open brand new rubber in front of me and it is new , he used for the last person then continue to use on the next , he supposed to throw away. The room is packed waiting outside in the hot sun, that's not good especially for person have to stop eating the night before and have late appointment. If you have choice "DON'T EVER BOOK AN APPOINTMENT WITH THIS LAB"
June 2020 by Lili V.
During my first visit, the lobby was packed. I understand many patients need to get their blood tested so my mother and I waited outside. They called names outside because there were people waiting outside. This is my second time here and I'm very unimpressed with the front desk service. He had asked me to wait, and there's no more chairs inside the lobby. I waited outside for about an hour and went to check up on the list. My name got crossed off. I was very unpleased with the fact that the waiting room is full and the front desk did not take any effort to see if any patients were outside. Not only did they skipped me but five patients after me already went. I am definitely upset with the fact that he said he called my name and said I didn't answer but he asked me to wait because there's a full lobby and knows there's people outside the room.
December 2019 by Mike L.
Don't go to this lab. I brought my 84 year old mother in law to 15064 Moran Street, Westminster CA Labcorp on 12/30/19 at 10:30AM and took-a-waiting number 70. There was four patients are waiting before us. After three patients had there turn, a staff member lady allowed a men about 40 year old, who just came In, cut the line, which raised my mother in law attention. Staff members laughed and made some jokes with the guy, who had jus cut the line, and then called the waiting number 69. I expected the next one should be my mother in law turn, but staff members allowed ome more 30 year old lady who just came after us to come in, and mother in law raised her eyebrows and looked at me, so I stood up and asked why? A male staff asked the female receptionist, and she said she had called number 70, but no body answer. I and my mother in law said we had paid attention to our turn. I expected the staff should let give us priority after we raised attention, but they continued to make us wait after the young lady and ignored us. Finally the called number 70, and brought my mother, who has difficulty walking in to the room in the back of office and tell my mother in law to sit on the high chair. I asked if there is a lower seat chair, and female staff said the chairs in the room in the front are also high chairs, and when my mother in law complained that it is sinfully to say that they had called number 70, but we was not there to answer. She continued repeated to say it is sinfully to say thing that untrue. The female staff lady asked if we want to step out of the back room lab station and wait for the lab chair in the front. I lose my patience and ask why she is so stupid to ask us to go back to the front lab table/ chair in and for our turn when the chair is also high?
October 2019 by Brittany M.
Find somewhere else, anywhere else. This place isn't good, the experiences I've had here have not been easy. The staff are brief and not very informative, the office crowded and the atmosphere very bleak.
September 2019 by helen le
Very nice Group of ppl. Helpful and kind. I go here to drop off specimen for work. Never had a problem. My mother goes her too and say the same thing ! I just wish they would close 5 vs 3.
September 2019 by Phuong Duong
(Translated by Google) East, get 1 line
September 2019 by Rososy C.
Ch quá lâu, làm vic chm , bn lên đi tim đa đim khác tt hn nhiu ! Xác đnh ch 1 ting Làm vic chm và lâu lm
August 2019 by Opinionated O.
I made an appointment online the night before and was able to get it for the very next day at 9am an hour after my appointment, so my appointment was cancelled but I didn't have to wait a very long time although there were others there. An elderly gentleman drew my blood and it was painless, and he was very friendly and super nice. The only improvement needed was In the rest room, where patients place the urine samples can be more closed so if the other side cannot peek in. Just a little thing and they need more covered storage bins for their supplies. This would look nicer and more organized rather than the open racks they are using right now.
August 2019 by Ali Baba
STAY AWAY FROM FROM LAB IF POSSIBLE!!! This lab seems inexperience the guy did not know how to draw baby blood and today I got a call from their place that they did not draw enough blood for certain test and requested my baby to come back to draw blood again. I was like you gotta be kidding me!! Äá»«ng bao giá» Ä‘em con cá»§a quí½ vá»‹ Ä‘áº¿n Ä‘ây Ä‘á»ƒ láº¥y máº¥u. Há» khí´ng cí³ kinh nghiá»‡m ví há» Ä‘ã báº¯c con cá»§a tí´i láº¥y máº¥u hai láº§n. Please fire that old guy that drawed my son blood!!!!!
August 2019 by Thien L.
Don't bring your baby here to draw blood!!!! They were inexperience. The guy drew my son blood was old and he could barely see the needle end up this lab called me to bring my son back to re-draw blood. So pissed off!!!