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October 2020 by Walter Norton
Great place to buy shoes. Great customer service. Mark was the one who helped me. As a woman with a disability he was very understanding about my foot and found shoes that were cute and also easy to put on. Very pleased.
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September 2020 by Cheryl N.
Call me a shoe Queen or shoe addict but I bought shoes from around the world, from Italy to Germany, Hong Kong to VN, South Coast plaza n of course Little Saigon. This biggest shoe store from 3 shoe stores in Asian Garden Mall is the best. It used to be twice the size but the Corona shutdown caused them to downsize n if these restrictions continue, they might go bankrupted so guys, support your local business.I have been buying shoes here since the Asian mall grand opening so this store sort of an anchor store. All the shoes are reasonably priced from $25 to $35, I wore them to work n to cruise too.It's heartbreaking to hear I was her 1st customer, I also bought a few cloth face masks $4 each and it has a filter so I could breathe, I hope it works as well as the N95 surgical mask the surgical mask works great but I could not breathe, these cloth masks came in all sort of color n designs.The sales lady liked my t shirt, she asked where I bought them I said Singapore n she was shocked as she was from Singapore so she asked me about Singapore n Malaysia as I was there judt last year. Great Customerservice, friendliness n a great price! I'll be back!! again n again! 5 solid stars.
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February 2019 by ualduc
Good shoe place
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September 2018 by Trina T.
The worst of the worst, asked for a deposit, said will place an order, order came, shoes don't fit. Refused to give me back my deposit. Your unethical way of doing business will get you nowhere.
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August 2016 by Desiree Potts
I ordered a pair of rhinestone cut out boots and about 25 of the rhinestones were visibly missing off the boots. I emailed the company and have yet to hear back from someone to resolve the problem. Shipping is very slow. I have ordered products from China that I received sooner than this company that is in the USA.
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February 2016 by Kelly Miller
I ordered 3 pair of shoes, they did not fit & I tried contacting them through email, chat mail more than 5 times to no avail. I finally purchased the return label that was suppose to be sent to my email address per their website. I finally received it 10 days later which was one day shy of the 30 day return policy. So I ended up with 3 pairs of shoes that didn't fit plus a $20.00 return label that expired before being able to use it. I filed a claim with BBB, but this so called company refused to answer to them either. STAY CLEAR OF THIS WEBSITE, THEY ARE A SCAM OPERATION, WHO HAS NO RIGHT USING THE "USA" IN THEIR WEBSITE NAME.
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January 2016 by Deanna Smagala
Do not order from K Stores. I had ordered a pair of shoes, the picture looked much nicer than the actual product I received. They were horrible quality shoes. I decided to return the crappy shoes and get my money back. I purchased a return receipt through their site. I shipped them back and about a week after the tracking showed that they received it I still hadn't gotten my refund. I tried emailing them three times with no response. I had to file a dispute with my credit card company to get my money back. In summary, terrible quality products and atrocious customer service, would not recommend.
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January 2016 by Shannon Nunya
I ordered a pair of boots, and yes they were too small so I paid to return them within 30 days. KSTORES advertises and claims refund less shipping on all returns, not worn, within 30 days, well it's going on 2 months since they recieved my return and no money frog them yet! I have made several calls and get told us ma'am, sorry Ma'am I don't know why you haven't gotten the credit back to your card. I tried calling again a couple days ago and no one answered, hmmm. I WANT MY DAMN MONEY BACK PPL!!
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September 2014 by Vonda Wells
Ordered three pairs of boots and all three are too small. Had to pay for return shipping even though K stores doesn't understand American sizing. Will be disputing this on my credit card.