JCPenney is a well-known retailer with a long history of providing style, quality, and value since 1902. Customers appreciate the store's wide selection of women's clothing and national brands such as Adidas and Levi's, along with private brands like Liz Claiborne and Arizona Jeans. The store in Westminster, CA, offers free shipping and curbside pickup, making shopping convenient. While many customers enjoy their shopping experiences, opinions on customer service can vary. Some shoppers have found the store to be clean and filled with great selections but have noted that finding assistance can be challenging. However, there are positive experiences as well, with some employees going above and beyond to help customers, as seen in a recent interaction where a supervisor provided exceptional support. JCPenney also features a Portrait Studio where families can create lasting memories. While some customers have praised the staff for their patience and understanding during photoshoots, others have expressed disappointment in feeling rushed. Overall, JCPenney continues to be a reliable destination for apparel and home furnishings, with a mix of customer experiences that highlight both the strengths and areas for improvement in service.
