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November 2023 by Vince Y.
I live in Arizona and was looking for a specific vehicle with specific model years online within the few nearby states because of growing family and found one Hi Auto Sales had with fairly low miles and seemingly good conditions at a very good price point. I called at 10 in the morning and spoke with Leyna, who was very helpful. She immediately gave me a video walk around upon request. Knowing the common problems this vehicle is prone to having and not being able to inspect it in person, I asked her whether I could have them take the vehicle to a nearby dealer for a pre purchase inspection with specific items on my list closely looked into. She and her husband Don were very easy to work with and brought the vehicle down to a Toyota dealership for inspection the same afternoon at 1:30. I paid for the inspection and got a detailed report. The specific items I wanted to make sure were good all passed with flying colors. They did find a low voltage battery and low brake pads, little things I could have easily taken care of myself. But Don and Leyna offered to put in a new battery and replace all pads (front and back) before the sale and did that the very next day and sent pics of the finished work. They did get a lot inquiries about the vehicle because of its price point and lower miles. But they stayed true with me and marked it as sales pending because I had paid for a pre-purchase inspection even though I never had to pay a deposit. The sale went through within 3 days and Leyna had great communication with me and kept me informed every step of the way. She was very courteous throughout the entire process. I arranged a shipper and got the vehicle within a few days. They were very helpful in after sale support also - they had to drive a couple of hours to the owners who traded the vehicle in to them to get the second set of keys and get a statement of error on a date correction on the title. Again Leyna kept me updated with very good communication every step of the way and sent me anything I needed right away. Overall I had a great experience doing this out of state purchase from them and the vehicle has been working out great for our family. Don and Leyna were very easy to work with and very helpful and accommodating to any requests I had. I would not hesitate to buy another vehicle from them next time!
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September 2023 by Eddie Limbaga
This is our 3rd car purchased here. They find great older or high mileage cars. Clean them up, fix them up and sell back to the public. When it was time to get my stepson a car, I knew Hi Auto Sales would be where we would go to buy a good quality car that we could rack up more miles on. I’ve purchased 2 cars and put over 60,000 miles each on them when they both had over 130,000 miles already. Don’t be after if of buying a high mileage car from Hi Auto Sales, they can get you financed and back on the road. We will be back for a 4th car in the next year I’m sure.
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September 2023 by Eddie L.
This is our 3rd car purchased here. They find great older or high mileage cars. Clean them up, fix them up and sell back to the public. When it was time to get my stepson a car, I knew Hi Auto Sales would be where we would go to buy a good quality car that we could rack up more miles on. I've purchased 2 cars and put over 60,000 miles each on them when they both had over 130,000 miles already. Don't be after if of buying a high mileage car from Hi Auto Sales, they can get you financed and back on the road. We will be back for a 4th car in the next year I'm sure.
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August 2023 by Debbie Thomas
Very friendly, quality vehicles on the lot. The customer service was excellent... only there 1 hr. & drove away very excited with my new used Toyota Sienna. I would recommend this dealer to anyone looking for a quality used vehicle.
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July 2023 by De Leon Brantley
Amazing dealership ! I have been searching for a perfect honda crosstour and they had the perfect one for me! They are very attentive and extremely helpful. the car was in excellent shape and very well taken care of. They helped me finalize everything within a few days and also threw in a little extra support. Leyna and Don are amazing, helpful, and very affordable. They will try their best to work with you. I will definitely recommend this dealership if you need an affordable car in excellent condition.
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July 2023 by Alfie S.
Good place to buys cars, the owner (Don) was so nice. He's very friendly and professional. Will definitely go back to his dealership qhen I'm ready to buy.
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May 2023 by Dennis L.
This place deserves 100000+ stars! If you know me, then you know I'm an extremely frugal person. I found the perfect minivan for my family at this dealership. 2004 sienna, yes 20 years old but it's so beautiful and clean! I love it! The BEST deal in all of Southern California! Cleaned, and detailed. New tires. There was no better deal in all of southern CA! I'm freakin serious! I found out they've been in business for 23+ years! Same location, same name! Super impressive for a small sized dealership!Let me give you some pointers before coming here, because I'm super familiar with how the Asian dealerships work (I've been purchasing used vehicles in the Westminster area for decades now). #1: make sure you know what car you want before coming. It makes things a lot easier. Check their website. If it's listed on the site, it's there. I called to check and when I arrived, and the minivan was there. Very kind and friendly owner. #2: ask all and every question you can, when you arrive. The owner (Don Ho) and his wife (Leyna) treated me as if I was family. They will show you the carfax. Yes, they'll show it to you! This way you know that this dealership DOESNT roll back miles. You gotta check the carfax before buying any car to ensure that miles aren't rolled back. This dealership makes sure you're getting a legitimate car without rollback miles! Read all lines in the carfax so that you know what you're buying. I asked about the spare tire, where it was placed, and how to remove the spare tire. Don showed me every item that I asked about. Super knowledgeable guy. #3: this dealership doesn't push you to buy their cars. They greet you when you arrive, and let you examine the cars. If you have questions, you can ask. But they aren't like those American franchised dealerships where a car salesman will follow you every 5 seconds. This place gives you your space to examine the car. Keep in mind, it's not a gigantic dealership so they let you test drive if you're serious about buying. If you're just there to test drive a car and "try" the car out, without buying; this isn't the place to do that. #4: they share everything you want to know about the car. I even asked where I can buy a set of affordable replacement tires in the future (because I'm frugal and don't wanna spend a lot of money), and they referred me to a shop. I also asked where to get tint done, and they also showed me a super affordable place. This dealership is amazing!#5: know how you're gunna purchase the vehicle. If it's cash; super easy. But if you're gunna finance it, make sure you have your finances in order such as credit score and etc. they'll help you find a lender if you gotta finance, but you can prob do your own research to get a pre-approval first so that you'll know what interest rate you'll be getting. Do your homework hahaMost of their vehicles are sold AS-IS, but I negotiated to have 30 day 50/50 split warranty. The warranty only covers engine & transmission. Doesn't cover wear & tear (o2 sensors, lightbulbs, etc). Long story short (and why they get 5+ stars) I returned a week later because there was something that bothered me with my minivan. They addressed it on the SPOT and I was off on my way the same day. They treated my as if I was family. Let me ask 1000 questions about everything. If you know me, I love to learn about things, and they told me whatever I wanted to know. I love the owners, truly love them. That's how awesome they are. They are the most honest sales dealership I've ever been to. I visited deluxe auto also, but their cars were filthy and dirty. Hi Auto Sales cleans all their cars. Look at the engine under the hood, it's pristine and clean. I cannot believe how beautiful my 2004 sienna is. 20 year old car and the engine looks cleaner than a 2022 car lol. Amazing. Anyway I'll only be coming here for my used cars in the future. Ps: this place specializes in the relia
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January 2023 by Jay N.
Bought 2008 Lexus GS 350 on December of 2022 , BLACK EXTERIOR AND BLACK INTERIOR TO BE EXACT VIN: JTHBE96SX80030463 , the deal was smooth they seem like honest people paid CASH THROUGH MY FEDERAL credit union $13,900 later to find out a few days later that check engine light came on , in my head I was like no big deal , took the car to a near by Lexus dealer just to find out that yes that car is shit , the previous owner or hi auto sales overheated car to much to the point where gaskets are bad cylinder 4 misfire coolant leaking in to engine , Lexus recommended a new engine assembly, when I bought the car hi auto sales , told me oh we just replaced the radiator and oil. Which it was done as you can see in the car fax , but that was all a Mickey Mouse temporary repair, sooner or later the check engine was going to come back on . So I return the car I told them the situation, hi auto sales took the car next door to inspected the car by there mechanic he did run the car ob2 scanner yes the code came back up I believe in his machine it was marking bad coolant sensor , they told me they will fix that but I didn't buy it I clearly told both don and his mechanic Lexus clearly stated this car needs a new engine assembly. After minutes of going back and forth they did not want to replace the engine with a used or new on instead they wanted to fix the car with a new coolant sensor , when clearly I showed them the diagnostic sheet of paper fromLexus stating the engine was bad After all I just decided to return the car , and I stopped the check from being cashed by my credit union luckily they hadn't cashed it yet that was a big relief or else I would been fucked and stuck with a lemon car!I've waited 3-4 weeks to see if they put the vehicle back in the market and today 1/9/23 I see they put the vehicle back on there site sneaky snakes!!! And did not even bother mentioning on there site was wrong with the vehicle BTW I PURCHASED THOSE WINDOWS TINTS cost me $500.00 I though you guys where going to removed them lies I hope who ever buys this vehicle inspects this car real GOOD ! Make sure it has a new or used engine assembly I attached a picture and diagnostic report on this review that this review is LEGIT and proof that this car is no good!!!!
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November 2022 by topper2142
I recently bought a 2007 Lexus RX350. I enjoyed my time looking over cars,nice people. Wouldn’t budge on the price but the price was fair for what I was getting. I’m very happy with the suv I got! The birds there talk a lot,they can say hi but not bye yet ? Thankyou Hi Auto Sales,if I still live close I’ll be back one of these days and get another car from you guys!
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September 2022 by JP Cruz
Great experience purchasing an older model Lexus! Nice people and they value your time! Love my LS! Smooth car.
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September 2022 by Michael N.
Bought my lexus gx here very happy buy the warranty highly recommended!!!!!!!!!!!!!!!!!!!!!!!!!!!
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August 2022 by Ren Dy
This dealership was very helpful and friendly. They did everything they could think of to qualify us and get us in 2017 Lexus Rx 350 luxury Pkgs ,,show me carfax ,no acident ,very clean car ,very good price all there cars are very clean I would highly recommend Hi Auto Sales to anyone looking for a great deal on a new car!
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August 2022 by David Q.
Just bought a 2016 RX 450 H from hi Auto Sales. They have great customer service. We met the husband and wife family-owned dealership. They're honest straightforward no haggling, I recommend this dealer to anybody looking for a great used car.
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May 2022 by Keith Sherman
The owner really listened to what I had say, and was more than willing to I incorporate those changes that I recommended to him. Great all around experience.
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April 2022 by Tram Mai
I bought my car a few months, and I must come back to give them 5star. They gave me a great deal price by the time everyone goes up the costs. My car is still in good condition. Leyna did my loan; she found the lowest interest rate for me. And Don changed four new tires for my car. I am so appreciative, guys. Definitely, I will come back here to support their business.
