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January 2024 by Christina Silvoso
Our service associate Cesar has been great each time we’ve gone. Informative and pleasant. I was also thrilled to see the shuttle service is back in full now.
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January 2024 by Daniel Martínez
Great service, both buying my car and servicing it. They have an attentive team. Also flexible enough to adapt to my particular situation and considerations. That made me feel valued throughout the process.
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January 2024 by Randall Karlin
This place is awesome. Fixed my alarm super fast and they fixed my tailgate latch for no charge. Tony Romero was very respectful and helpful. I highly recommend this service center. And my truck is a 2005 but no problem getting work done.
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January 2024 by Robert Mielke
I had a great experience at the dealership. The work was done in a timely manner. Great service by Andrew as always but all the other service staff were very friendly. It was my first time back since the change to Beach Cities and I felt a more pleasant atmosphere .
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January 2024 by Gloria Deluna
This dealership is very efficient. You are greeted and taken care of immediately. My rep Joseph is skilled, polite, and informative. My appointment was handled within a prompt timely manner and the work on my vehicle is always the best and keeps it in great condition. Thank you very much for making my experience great!
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January 2024 by Mai
Great customer service, Keep up the good work. Thank you for taking care of my car. I am satisfied and secure when taking my car to Elmore Toyota for maintenance. If possible, please check to see how many times the package that I bought is for oil change is still available?Thanks,Mai
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January 2024 by John Page
My wife was over due for a new vehicle/ upgrade!I was not about to drop + $$$K into her old vehicle that was just about done.I tried other dealerships around the neighborhood but to much $$$ for a new car and SIZE.Found some online and contacted Ed the internet manager about 2 vehicles that I was interested in.As we were getting ready to come over he texted me that 1 of them was being sold! ? Cash.We got there to try out the other vehicle and some other styles but comfort was my #1 priority!Not only did my wife get the car that I wanted for her but a solid price out the door!In and out, financing with Yonny made it fun to make the time go by.Not once we feel any pressure to buy this or that!If you want TOP TIER people to do business with I recommend BEACH ⛱️ CITIES TOYOTAThank you Team.?
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January 2024 by Dan Ross
Took my truck in for an oil change and checkup. Quick and friendly service. The pricing was straight forward and they didn’t try to upsell sell me things I didn’t need. I really like the dealership. Ryan in the parts department was also very helpful on some parts I asked about and questions I had about my roof racks. I didn’t get the name of the guy who checked me in and took care of me but he was great too. Beach City Toyota is a great place to take your car if you need it serviced.
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December 2023 by Zaven Keusseyan
I just bought one of my dream cars from Beach Cities Toyota! I drove 2+ hours to shop there and could not be happier with the vehicle and the service I received! In, particular, Ed and Samuel - the two salespeople that helped me - were really friendly, easygoing, and completely transparent; never did I feel pressured or manipulated. Even the finance manager Yonny who did all the paperwork made that whole process smooth, pressure-free and quick. These are stand-up guys who like what they do, and it shows!
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November 2023 by Jeremy D.
Recently under new management now known as Beach Cities Toyota. The staff is great. Super friendly and helpful. My car buying experience was very smooth and easy. I would give it a 5 star rating except for the fact that someone in the service department felt the need to steal my TRD valve caps and replace them with janky plastic caps during a tire swap. There was no need to touch my valve caps. Just take my wheels off my old truck and put them on the new truck. So for the theft of my personal property, I take one star away. You almost had a perfect ***** review Beach Cities Toyota but someone in the service department doesn't belong. .
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November 2023 by Ron H.
I bought the $1000 AUTOMATE clear coat protection that was suppose to guarantee my 2017 Tacoma paint job. AUTOMATE guarantee was only for 5 years, I thought it was longer, that is on me. However almost exactly 5 years later I noticed my paint was peeling off the roof. I went to Elmore Toyota and showed them my roof, they passed the buck to AUTOMATE. I spent $2200 to repaint the roof because AUTOMATE informed that my warranty period expired. AUTOMATE clear coat won't protect your paint. Look at the roofs of Toyotas purchased in the last 10 years or so and you will see paint coming off. Shame on Elmore for selling this AUTOMATE SCAM! Toyota is selling cars with inferior paint.
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November 2023 by Jessica Mejia
My service advisor Duy went above and beyond to assist me with my repairs. He made the entire experience feel smooth and easy. He was very informative, with a friendly and positive attitude. Love the work ethic, enthusiasm and passion he shows for his job.
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November 2023 by To Tell The T.
Update: for the record, I WAS NOT confused by the internet pricing. I specifically called first to confirm the internet price was the actual price. If not I wasn't going to drive over. I was assured it was. Seeing all the other reviews claiming the same thing, means this is a real shady practice they do!I ended up getting my RAV 4 hybrid XSE from South Coast Toyota... at MSRP! If you go there, ask for Will Wilke. He was great to work with.
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October 2023 by Zeena J.
I had taken my car for a paint retouch, which they do every 6 months. Received a call at noon stating it was ready and shuttle will pick up in 45 minutes. 4 calls later the shuttle just arrived. Every time I called, I was told the driver was on his way. Finally had to talk service manager to get my ride. I understand it's a courtesy shuttle but they get paid for their services.Ugh!
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October 2023 by Paula H.
My family needed a new car and this was the place to go! My mom really enjoyed the service and being able to talk Vietnamese to them. The person that helped us out was David Trinh. Super helpful and communicative with us.
