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April 2024 by Jacquot Lequang
Very happy and satisfiedThanks
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April 2024 by Janet Truitt
Always professional! Always friendly! Always helpful!
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March 2024 by motaz mzeek
It has good fast services and highly ethical staff
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November 2023 by TAN LE
Bad service
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October 2023 by Tracy L
I had a disappointing experience today while picking up medication. The staff showed clear signs of ethnic discrimination. Even though I was the only person in line, I was asked to move back to the queue area. After moving back, I was further instructed in a rude manner with the staff pointing at a sign saying 'you need to stop here'. I overheard a colleague speaking to him in Vietnamese, and while I couldn't catch the entire conversation, I distinctly heard a response mentioning 'no Chinese'. After this exchange, that particular staff member went to the restroom, and the colleague who helped me afterwards was quite indifferent. Normally, pharmacists explain how to take the prescribed medication and the dosage, but I received no such guidance. It's saddening to encounter such behavior, especially when we are all from Asian backgrounds. Everyone else was treated normally.
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October 2023 by David Chu
Signed up for a Covid shot and made an appointment. When I got there to get my shot the rude and disorganized employees told me they ran out. No notification or phone call. They did not even try to apologize. What a waste of time. I would give zero stars if possible.
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October 2023 by Jennifer L.
I go to this pharmacy because it's close by and there are people here that are friendly and professional. However, there are people who should not be working in the service industry at all. A pharmacy technician name Diệu was rude when checking my family in for a flu shot. At first she said we have no appointment at all. Luckily I had taken a snapshot of my appointment showing the date, time, and address of where I set it up. Even after showing her the confirmation, she had an attitude as if I was lying. I showed her the confirmation again but she refused to look at it and made it sound as if she's doing me a favor by allowing me to check in. She needs training!!!!!!
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August 2023 by KISS Production
Rude manager. Ask to use the restroom, waves a key, told me I need a key and he’s too busy to help. He walked away.
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May 2023 by Craig Y.
Located off Brookhurst in Westminster. Lots of parking. The store is pretty nice and well kept. The check out was the negative for me. There was no one at the registers then one of the employees came over and asked if paying by card use the self checkout. The only good thing was the guy responded pretty quickly when the machine did an error and the guy was near by to come help. Overall not the best experience I'm still a little old school and not liking self checkout at times.
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March 2023 by Tom C.
Listen to the other reviews. This place is absolutely terrible. Not only the worst CVS I've ever been to but the worst store, staff is so rude and disrespectful that you would think they enjoy making their customers suffer. Truly bad. Avoid at all costs.
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February 2023 by Azza M.
Bad service only 2 ppl in the location . I was the only client for pick up ,, I stayed over 45 minutes Waiting for the pharmacist, when she came she was too slow, did not care or apologize for such delay. Also no drive through,
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January 2023 by Arianna G.
This is by far the worst cvs pharmacy I have ever been to.Save yourself and go somewhere else.
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December 2022 by Deja G.
ZERO STARS. If you needed a sign to start checking reviews this is your sign. This CVS has THE worst pharmacy hands down. I have never in my life have had so many compliments at one place. They never have my medication, NEVER... nor do they try to help and figure out another solution. The store is TRASH, the employees are TRASH, and the location is TRASH. Lastly there is homeless everywhere in the parking lot and very run down and dirty with trash everywhere... I was stalked and followed by a man in the store which none of the employees cared to help and I ended up having to call the police. Whatever you do, don't go here.
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December 2022 by Shinie P.
Cruelest staff! My toddler was about to pee her pants and they staff said "no public toilet". I offered to buy something to use the restroom she still insisted "no public restroom" and suggested that maybe i can go to next door restaurants. If i had buy something, i would be your customer, and you guys do not have restroom for ur customers, given that you are in the healthcare services???!!! The side note was that i never had such experience with other CVS locations. They were very nice and one of the staffs even tried to make sure the restroom was clean before letting us in. So it it just this horrible location.
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June 2022 by Hannah T.
Don't come to this CVS. Pharmacist Therese is a rude and bad attitude. Working unprofessional. They can't provide my medicine after 15-20mins waiting.