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June 2024 by Pacifica Operate
Worst customer service. very slow. there is a waiting time of 40 minutes to be attended. the guy in the entrance stated
"we are a very busy bank" I personally think; they are slow and inefficient.
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April 2024 by DM Roman
I do not patronize that establishment. ? It would be smarter to keep my money in an old sock. I dumped BofA four decades ago. EVERYONE SHOULD JOIN A CREDIT UNION!
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April 2024 by Mack Jones
Problem is the tellers don’t have any sense of urgency, instead of seeing the line 15 people deep they just continue to chit chat with the customer in their native tongue…..Workers at the desks are helpful thou
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February 2024 by Craig J.
Franklin, the manager went out of his way to fix the fraudulent debit card I was dealing with. Worked on unlocking my app and stayed to almost after closing to rectify my situation. Best experience at a Bank of America
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January 2024 by Richard Salazar (Richard SalazarCoverSongs)
This bank is sucks, Slow deposited
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January 2024 by Rodrigo J.
Wow.! Long lines are gone. The experience at Bank of America has changed.. this time I Didn't have to make a line to make a check deposit for a client. Plus on my last visit Daniel V. went above and beyond to assist me with professionalism and efficiency.!
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December 2023 by K ThePharaoh
Kevin helped me he was so kind and personable! I hope he’s my bank teller next time I come in too !
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October 2023 by Wasim Samir
Nice Taylor was a patient
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October 2023 by Cory M.
While I am not a fan of BofA in general because of all their ridiculous fees (something like a 15% fee for taking out a cashier's check typically, as an example), Jay, at this branch was absolutely fantastic and helpful on our recent visit! He helped us take care of everything we needed to get myself on my wife's (we are newly married) accounts and more.
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July 2023 by Wendy Garcia
The WAIT IS WAY TO LONG!!!
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May 2023 by Jeff O.
Unbelievably rude staff. Slow as molasses and lack people skills. Waited a half an hour to deposit a check and then the clown and his supervisor were just unapologetic and rude. Loath bofa
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March 2023 by Chloe Le
I would give -5 stars if I could.I visited this location around 4pm as a walk-in was told by the receptionist that the wait time would be approximately one hour. I was willing to wait, and my name was added to the list.However, at 5pm, another receptionist came out and informed me that I could not be served because the branch was closing. I had already waited for an hour, and this was extremely frustrating. The fact that I was willing to wait for an hour and then was turned away is completely unacceptable. The customer service I received was the worst I have ever encountered, and I am extremely disappointed in Bank of America.
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March 2023 by Nathalie Chou
The first time I went to Bank america at this location, I was very satisfied with the service of Stefan D.T then second time with Madam Gina, and another staff member at the counter whose name I don't know helped guide me very Well . and explain every little detail . I'm really grateful, I've only been there few times , they always help me solve it as quickly as possible. I didn't have to wait longtime . 不知道怎麼表達，只能說我非常滿意?
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February 2023 by Lizzy L.
They're service is terrible, overall. Specially it gets worse when Vietnamese employees are taking care of Vietnamese clients. They've take at least 15 mins. minimum when dealing in the counter window. This process shall be quick and easy.
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February 2023 by Daria Antonova
Worst customer service. Should have checked the reviews before I came here. Only 1 cashier available and a line going all the way to the door. The manager stands there and literally does nothing.
