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November 2023 by MK
Some workers should resign. People trusted you to mean well.
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May 2023 by Amy Rojas
I was driving and I see this bus ( 43111H2 ) driving very aggressively to cut me off and full with senior citizens even I saw how the senior citizens were grabbing tightly to the pole so they won't fall or fly out of their seats you guys either gotta get new employees or drivers because this is unacceptable people's families "trust" you guys to treat their family members like thatUnbelievable I would sue if I need to
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March 2023 by Amanda Le
This company provides bus transportation services for seniors and elders however mistreats their passengers by displaying inappropriate discriminatory behaviors towards seniors/elder passengers with physical disabilities who uses their transportation services. From personal experience, this company hires inexperienced employees and staff members with no customer service and/or experience with dealing with elders or passengers with physical disabilities. Their staff displays rude/confrontational attitudes towards elders with physical disabilities and their family members who report these issues to their supervisors. We've encountered several incidences with this company and when attempting to report the issues to the supervisor, instead of receiving professional, caring responses from supervisors who are genuinely concerned in listening to the reported issues in efforts to address them, we were confronted with rude, abrasive, argumentative and confrontational responses. The supervisor does not care about the issues nor even want to hear about the complaints raised instead tries to argue with you. My mother was verbally abused by one of the drivers of this company because she was walking too slowly on/off the bus. When my mother was leaving the house to walk to the bus, this driver rudely and abruptly drives away without saying a word not allowing my mother on the bus. These issues have been repeatedly happening over the past several months ever since they switched to this new bus driver. No one at the company cares to listen to these reported concerns or cares to try to address them. Thus, the issues continue to happen and my elderly mother continues to be mistreated and abused by the company's bus driver. No elderly person or senior with known walking disabilities should have to endure this type of mistreatment/abuse. This company is unapologetic and hires rude, abrasive, confrontational staff and should not be in business. For sure, we will not be using them again. A formal report with the with BBB has been filed in hopes that other families with elderly parents will not have to endure the same issues or use their services.
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August 2022 by Gina Elefante
Lydia is very rude, she’s snarky and impatient. Both my rides were late
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July 2022 by Gina Phillips
Lydia is very rude, she’s snarky and impatient. Both my rides were late
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October 2021 by Anh D.
The 5 stars is all for the staffs. They are so nice and helpful. My kids and my friends kids loves the staffs. They walk them to their classrooms after they check the kids temperature and gives them a mask if they didn't have one. The lunch and outdoor area may need some cleaning and updated but with due to their short funds, I'm surprised they even serve the kids breakfast and lunch! It's all part of the low weekly tuition. I can't say more how much I appreciate this place for our kids. Thank you!
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October 2021 by Brian K.
Drivers are incompetent morons. Parked in a handicap spot while he didn't need it. Next time the police will move it. He also blew past everyone in line waiting to make a drop off and cut in front of 4 vans that were doing the same. Then proceeded to block the driveway for everyone else. EXTREMELY RUDE. Called the company to complain. They don't care. Spoke with a guy who barely spoke English. He told me "that's my best driver". Really? If thats your beat YOU'VE GOT BIG PROBLEMS. Pass on this company. Lots of others want your business.
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July 2020 by Mario O.
The drivers continue to provide essential transportation services by taking seniors to Dialysis, Radiation and Chemotherapy during the COVID-19 pandemic.
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March 2020 by Angel marie
One of their drivers cut me off and tried to run me off the road . He even flipped me off . License plate 42735H2. Called to complain and they didn’t care / were rude
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February 2020 by Reggae J.
This driver cut me off and tried to run me off the road. He even flipped me off and ran the red light ahead of this photo to get on the 22 freeway. I called to complain and they didn't care and were rude. I think they need to seriously consider who they left drive their vehicles....
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January 2020 by Jd Frageman
Taxes very nice.
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June 2019 by Bruce De Vries
I went to the dentist there she did a good job on getting me ready for a crown.
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May 2019 by Araceli S.
Abrazar is a great Community & Senior Center. They go way and beyond with the services they provide there Dental, After School, Congregate Meals and Transportation Services. I recommend stopping by and checking the center out if in the area.
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May 2019 by Jenna S.
They were great with my mom while taking her to her radiation appointments. The drivers were very friendly and made sure my mom was comfortable on her trip.
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May 2019 by Lucy S.
Been going to Abrazar for a few years to get our Taxes done. They are really helpful. Make sure to book an appointment because it gets really busy. I'd also recommend going there to get help with some food during their food distribution days, or if you need info on after school programs, or anything to do with the community I'm sure they can help. Just give them a call
