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October 2023 by Kevin Johnson
After losing over 100 lbs and exercising regularly at home I balked at my Dr's suggestion to go to physical therapy. I finally caved and took his advice and glad I did. Come to find out some of the exercises I was doing at home were done incorrectly for my conditions so I found out I was flaring up those issues regularly once I consulted the therapist here. Clean facility with friendly staff and flexible schedule. So glad my insurance chose this place and highly recommend them to anyone considering it as an option.
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September 2023 by Shikma Geffon
Great professional and caring staff!
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March 2023 by Erin m
Absolutely lovely atmosphere. Very accommodating and sweet. Helped me with all my questions and gave detailed instructions on what exercises to do. I did not feel uncomfortable once! Thanks for your help, guys! I'm excited to come back :)
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February 2023 by monay z.
My father in law has Parkinson's and they are so great with him. Mark works with him and is so patient with him. Everyone, from the front staff to Dr's are absolutely great to work with.
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September 2022 by Matt W.
You know when you first get there it looks great. Staff is very pleasant and the place is clean. However the physical therapy part is severely lacking. I went there for about 5 months because I was having trouble walking, they made big promises, you'll walk right out! They give everyone the same exercises, and it's the fast food equivalent of therapy. Several employees walk around to sort of help, but they don't know what the patient is doing. They really keep themselves entertained, They are always talking and laughing, there are computers on the table with our programs,but they don't look at them. They're making a lot of money, and offering little in return. If you have any other options I would take them.
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August 2022 by Harvey H.
Another patient and I were chatting today. He declared, "Vargo [Westlake Village] is a blessing of angels taking care of me!"I responded with intensity: "Yes, me too! I LOVE this team!" Gene Flores and each and every member of his team are not merely the best care I have ever received anywhere for ANYthing ... and I was the Boss of a big Japanese Company ... This Vargo Team is above and beyond: each and every team member is a care-giving angel! The team spirit and selection is due to the leadership and virtuosity of Gene Flores. It is a supreme honor to know this fine man and to benefit from his care, leadership, and team's services. LIke the other patient, I'd been Elsewhere. I wish you could have heard us contrast other LESSER experiences. So, we have a basis for comparison.Also, Vargo has basically healed me 100% ... I hear that from others too.I MUST convey: you need to know from me that these folks are my favorite care-givers and cherished people in my life. They are all humbly masterful and serve with a positive, attentive spirit that is unequalled in today's world.This Team is a treasure! Indeed, "a blessing of angels ..." I only wish I had originated this expression. I will serve to deliver it, along with my open adoration for Gene and his Group.This Team not only heals you, they uplift you with attentive, positive interaction and mastery of all PT and more. Thank you thank you thank you ... You are blessed to be cared for Here.Respectfully,Harvey H
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January 2022 by David Katzner
Gene and the entire team at Vargo are wonderful. Knowledge, professional, friendly and caring. Nice clean facility, strong Covid protocols, easy to access.
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January 2022 by Eric S.
This place is truly a blessing in my life . The upbeat , kind , hardworking , knowledgeable , experts that care for you here go above and beyond their calling . They take the time to communicate with you and explain what will help and heal you if you just follow though and put in the hard work to getting yourself to heal . I'm truly grateful for everyone that works here and I'd like to name names but you all do such a great job. From the friendly and kind receptionist's to the skilled and patient physical therapist's and awesome hardworking assistant's . Thank you all so much for your skills and how you help injured people get back to life . Thanks again truly .
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November 2021 by Laura Z.
Vargo is the best physical therapy place that I've been at... and I've been at several, going back to a bad car accident in 1988, another hit in 2011, and, more recently, a couple of surgeries. First, everything is cleaned and swapped out regularly. Masks and temperature taking are required. I am not concerned about getting sick while I'm there to heal. The staff is simply fabulous. From being consistently welcomed by name, the fit me in even when I'm early (if possible). They listen and ask meaningful questions, and adjust my treatment accordingly. Erika, Gene, Mark, Ryan and the rest of the staff, not only know their stuff (Erika said she had seven years of education towards her career) but work together as a well-oiled machine. They are polite to each other(!) as well as to their clientele. Everyone is positive, focused and forward thinking. I am seeing results... and enjoy going. Highly recommend.
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October 2021 by Tina E.
3 of my family members have been treated at Vargo in Thousand Oaks. The office staff is friendly and efficient. The PT staff has been great with personalized care for our specific needs. Gene is great at addressing concerns and giving confidence that your on the right track. Samantha is wonderful at listening to concerns and sharing ideas on how to improve function. The assistants are awesome and always keep the patients moving thru exercises. It is a fun office and they do a great job of making people feel comfortable while healing.
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July 2021 by Cigdem B.
My son and me love this place. All the staff are caring and nice. Most importantly they are very experienced and very good with kids too Highly recommended...:)
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June 2021 by Sebastian Rhodes
Very unprofessional to say the least. The staff (looks like mostly college kids) are rude to patients and talk trash about patients behind their backs. On a typical day you will also hear staff talking trash about other staff in plain earshot of patients. They clearly don’t like their patients nor even each other. I would recommend going somewhere else, which is what I did. It’s hard to have a physical injury and then try to correct it when your “therapists” are immature, unprofessional and treat you and fellow patients with contempt and disdain.
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February 2021 by h gillliam
Gene and his crew at Vargo PT get my highest recommendation. I had a partial knee replacement and when I went back to my surgeon after a couple months he was very surprised. He said, “Your knee was really in bad shape. You’ve exceeded what I thought was possible.” I have complete flexibility - 140 - thanks to Gene.
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September 2020 by Kel F.
I can't say enough positive things about Vargo! Working with Sam was such a positive experience and she is such a talented, smart, kind, and personable young lady! All of the staff are top tier and extremely good at their jobs. They are attentive, kind, polite, and fun to be around! They were so considerate and caring to my back injury, and had the perfect balance of comfort and motivation to push my workouts harder. They also just genuinely care about you as a person. It was such a joy being a patient there and I only left because I moved out of town; otherwise they'd be stuck with me for a while! And Patti, the receptionist is also amazing. You are lucky if you get to work with Sam, she knows her stuff and creates a plan to get you stronger and better than ever. Thank you Sam, Gene, Brett, Erin, Ryan, Mark, Tyler, and Patti! (So sorry if I forgot anyone). Vargo is the best!
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August 2020 by Eric L.
I have been referred to Vargo in Westlake Village twice now, once for lower neck/shoulder pain and most recently for occipital muscle pain. On both occasions I not only received excellent treatment, I was treated so well by the staff, I felt like a celebrity. Samantha's evaluation of my problems was spot on and from the first session I felt immediate relief. The exercises, massages and other treatments were all really effective. The routines I was given to do at home were really helpful too. All the therapists, aides and other staff were very skilled, professional, fun and attentive to my needs. This is a really fun place! I almost wish that I could have another muscle injury just so I can come back here!
