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February 2024 by HORMEX “PLANT GROWTH STIMULANTS”
Excellent service, friendly and helpful staff. Have our PO Box here and have never had any issues. Highly recommend using this store for shipping and PO box if you need one.
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February 2024 by eTron
Have had a PO box here for about 9 years and have nothing but great things to say about this store. It was under different management when I first opened the box. The old management didn't seem as invested in excellent service as the current owners. The current owners are doing a great job and have helped me out many times. Always friendly and helpful and go the extra mile.Just read some other reviews... Unfortunately the store can't control what happens once a box is shipped out and there are some people (can't use the word I want to use) who think it's their fault if something happens to a package once shipped. Don't give a bad review to the store over a shipping issue. Contact UPS directly to deal with it.
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December 2023 by Dylan Dadon
One of the worst experiences ever. Gave them an expensive item to ship and they lost it. Did not offer me a chance for insurance so I lose almost the full value of my shipment. When I contacted them about it, I get a manager who was very disappointed to be helping with this. I called and she told me she had customers to help yet I am a customer. The claim process has been a nightmare too as all they’ve done was report the claim and not follow up at all on anything. I cannot access the claim as it has to be through this store and it’s been nothing but unhelpful. You would have a better chance hand delivering your product before using this store. Also, this store is a franchise and has no real connection with UPS other than using their drivers. Beware and try to find a better UPS or use FedEx in general.
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December 2023 by Lobna Chaichian
Very friendly and taking care of the problem. They are very patient and helpful
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October 2023 by Colin B
The location is great. The problem - it's a Franchise UPS and the owner does not care about people or her employees. Organization of customers packages is a mess, don't expect any help unless you pay for it.
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October 2023 by Suzanne J
The Lady that works in this store is so rude and arrogant .She seems to hate her job and her customers.
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August 2023 by Mikyeil Dunham
Ups helped me secure my item and have safe travels. I will keep coming back!
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July 2023 by Mark R.
They never follow their posted hours! This is the 3rd time in a week I've gone to to the store during hours they claim to be open AND THEY WERE CLOSED. WHY HAVE SET HOURS POSTED IF YOU DON'T FOLLOW THEM? I am so tired of being inconvenienced - I had 4 large boxes to ship and I've now dragged them back and forth 6 times. How do people stay in business when they don't have any consideration for their customers? It's 1:20 on Sunday 7/15 - posted hours say they CLOSE AT 3:00 !!!!!!!!! THERE'S NO NOTE ON THE DOOR EXPLAINING WHY THEY'RE CLOSED! I WILL TAKE MY BUSINESS ELSEWHERE!
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June 2023 by M H.
Great location with helpful and caring employees, complete array of services available too, copy machine, shredder,notarizing, envelopes and boxes and more, it's a one stop and do it all, and convenient parking too.
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May 2023 by Jesse E.
Been a customer for eight years and I've been very happy with the service. They've always taken good care of our business and helped me numerous times on personal stuff as well.
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February 2023 by Mark B.
It feels like every transaction - not matter how simple will take an absolute eternity to complete. If you walk in and notice 2 people in front of you - it could be a 20-30 minute wait even if they are dropping off pre-labeled packages. The airlines are faster and pleasant to deal with....
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January 2023 by Andrew R.
Went in for notary services and had to wait a few minutes with no appointment but had a great experience after that and would go back though would allow an extra few minutes for inexplicable delays.
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November 2022 by Dr B.
visited several times to return items to amazon, ship packages via ups, send mail, ship packages.... this group is alway unfriendly, frequently condescending and nasty... avoid at all costs... go to any other mail facility and get help .. here you get only aggravation, refusals, ignorance and headaches.... horrible
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October 2022 by Julia J.
I went in to get passport pictures done and found a coupon online for qualifying UPS location. The woman at the counter who, from context from the other employee, appeared to be the owner was incredibly rude and told me she wouldn't honor the coupon. She said it was inaccurate. I asked her if the address listed was correct, she said yes, then proceeded to show her the coupon with that location listed. She still told me I was mistaken in a very condescending tone. Not a huge deal overall, but I did not appreciate the rudeness and the false advertising. Really poor customer service. I took my business elsewhere no problem.
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September 2022 by Amedeo RYM
On Tuesday Sep 7, 2022The worst service I have ever experienced. The woman who was there was extremely arrogant….. behave like…. I don’t want to use bad word. She need to fired. I will be contacting UPS corporate office to file the complaint fir this location.
