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April 2024 by Don T.
Not only can the employees not put the correct sizes on the hangers which show the size on the physical hanger. Thankfully, I had the pleasure of being hung up on by one of their female workers around 11:55 am today. I'm sure they will find which "manager" was working at that time. I wouldn't have even been calling if I simply would have received my receipt that I asked for upon purchase. AFTER I waited in the line of 40 people and then was moved by the woman at the register to PAY A SECOND TIME? At a second register behind me where she proceeded to move all 41 of us to a different register she could probably screw up on again. Anyways, my card was already taken out of my wallet, by me, and then put back in my wallet by me, in front of her eyes and she didn't know I payed?! Makes me out to be a thief for a white tee, underwear, and soap. In front of the 40 plus people in a small suburb. I'm disgusted. We're done with target. I'm done with target. I can go LITERALLY anywhere else. Plus Lee/Lynn, (happened to get her twice), on the target custom service phone line when, I tried to deal with the two people before, and what had happened earlier but she ALSO lied to me and hung up on me. Disgusted by a place I thought was fun to spend my money. I'll have fun at tj max or Ross
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April 2024 by Christine L.
Don't bother ordering with the drive up option. Without fail, they forget an item or A BAG of items every single time. It's really frustrating and then they don't answer their store phone ever to try to resolve the issue. Shopping inside the store itself is fine, but they really need to work on the drive up reliability.
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March 2024 by Alice D.
I am a Target-o-holic! This is one of the nicer stores. It is clean inside and out EXCEPT for the women's bathroom which is always really dirty and disgusting so that is why I only gave my review 4 stars. The store selection is good, generally well stocked and easy to find what I am looking for. I was at Target last Sunday and wanted to give a shout out to one of the cashiers. I don't remember her name but it was a unique one. She was a little older, very tall, with super curly blonde hair. It might have been the most pleasant interaction I have ever had at any Target or store. She was very personable but not to the point that it was annoying. She was also efficient and extremely genuine (which seems far and few between in customer service.) Until now, I preferred self checkout at this location since most of the cashiers here will talk your ear off or come across like they hate their job so I try to avoid them at all costs.
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March 2024 by Jessica A B.
Depends with beyond all of both of COVID/-19 and/or political wokeness part of it/them. I mean it's still really bare minimum coverage instead of full maximum coverage. At same time still without sitting in the Starbucks/food areas as well.
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January 2024 by Shelby W.
I was doing their nail kit and it said press on with no glue and I put it on thinking it wasn't glue and it ripped my whole nail and cuticle off. my finger is throbbing red and ripped all of my under nail skin off. I am in excruciating pain and I don't know what to do. I did this with some of my friends and this happened to each and every one of us. we don't know what to do and I am never doing this again.
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December 2023 by Jordan S.
Their customer service is garbage. They do not pick up the phones and when you go through the choices the robot gives you they will have you wait on a line and then hang up on you if no picks up. Very unsatisfying. The reason for calling was that I bought a shirt from here that was stained and I had to ask them for a cheaper price because it clearly would be not purchased if it was not for it being the last one and they only budged once my mom came in from the car. It was supposed to be a quick pick up and go home. I am a 25 year old dude and the associate at the check out was rude to me until my mother that I was buying presents with showed up. I was shocked to see the change of the associate once my mom who doesn't take no bs came. The worker immediately gave her 10% off the shirt. That was nice but it was so difficult to get there. Also, when we got home that night we realized they never gave us the shirt. Like excuse me? I do not want to go in if they don't have shirt. I am heavily unenthused by the lack of care at this location from this one night. I have had other times that were decent but this just added salt to the wound. (This is the only reason why I did not give a one star review) Especially, because an associate was rude to me and my brother last time we came as well. I have not had this happen a lot but this is a once in a while issue that is shocking due to lack of care. I also want to warn every one of the crappy phone services they have tbh.
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December 2023 by Caitlin Scott
Went to Target Optometry and it was great, very quick. Highly recommend.
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November 2023 by Ariana B.
Ruendy, the manager here is so unprofessional and condescending and an overall disappointment. His staff is better than him with the way that he manages and makes you wait 20 min to get a giftcard that was rightfully yours. No apologies no pleasantries, and gives you a bad attitude. If he is a representation of Target Westlake, I want no part of it!
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November 2023 by jessica waters
Could use a LOT more checkers, also needs an updated makeup area
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October 2023 by Josh R
Good variety of things to purchase. Produce is a bit expensive. Helpful and friendly staff.
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September 2023 by Steve Wilcox
Very large Target with a clean atmosphere and stocked shelves that were kept pretty neat and tidy instead of scattered all over the place!
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September 2023 by George U.
Great store and very clean. Stopped by for a few snacks and some bleach during a road trip. Nice location, clean store, and cool people. Wide selection of products and clean store. Highly recommended. Good deals!
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September 2023 by Angela L.
In the area for a little vacay and realized I didn't pack a few things. Found Target and made a Target run. I found everything I needed and some things I didn't. Seems like a clean and organized place with plenty of parking in the lot.
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August 2023 by P C.
If could leave -0 would. Worst Target ever. Management incompetence, employees are scared to do anything, zero employee empowerment, carts all over in parking lot, trash in storefront area, products stacked in aisles waiting to be put on shelves I nearly tripped twice, restroom filthy at 10am , long lines. List goes on. Maybe if they hire people above 16 yes old might help!!! Stay away and complain to corporate. It's not right.
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August 2023 by Heather B.
Stopped in for a quick trip before my shift at work, aiming to quickly pick up two pieces of Pacifica make up, unfortunately, the section was a mess. Items were open, items were out of their boxes, etc. I decided to try a new product, as most products are not stocked of this brand currently, and took it to self check out. This is when a young man named Jagger helped me. The reason I'm writing this review is because of Jagger. I overheard him telling another coworker He was going to use the restroom, then I saw him see me looking around for help, and he decided to come help me before using the restroom, clearly putting the customer before his needs. I thought that was very sweet of that young man, as I was in a hurry to get to work, and he was willing to put his needs aside for the customer. This really says a lot about this young manand how dedicated he is to the customers experience. I want him to be recognized. In addition, because I had unknowingly grabbed a product that had been unboxed, he did the right thing and gave me a damage discount. I'm not usually a target shopper, I'll be honest, but my experience with Jagger has really put a positive lens on target for me. Again, Please give jagger the praise he deserves, I am from the Midwest and I have not met someone in California that truly cares about others before I had this interaction with Jagger. Long story short, thanks for hiring him and please treat him right because he's a gem and made my day a little bit nicer.