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February 2021 by Tony Sanchez
Very professional and helpful staff
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October 2020 by Jared Barrett
Don't not shop anywhere else. Staff is highly knowledgeable and professional! I've purchased several arms from them. Not enough good things to say about this shop. Give them a try and you will not shop anywhere else. Guaranteed!
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July 2020 by Howard Scott
Hi Jack are you still open its harold from back at studio air days trying to find you ..you still open or around send me back a message ill try to just drive out there thanks harold
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April 2020 by Yasser S.
I am still waiting to receive my payment for my 9MM Springfield , Mrs Joan contacted me more than two months ago and she promised to send me the payment or at least ship it back to me due Mr. Jacob is sick and then she never call again. Trying to reach out to them or to her daughter with no luck.
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March 2020 by Stephanie G.
A service appointment was made and due to a mistake from the office they did not show up during the scheduled window of time. Instead of apologizing the owner was aggressive, defensive and rude. Mistakes can happen however it is the responsibility of the owner to take responsibility for it and apologize. Horrible experience.
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January 2020 by Yasser Moussa
I bought a springfield gun 9mm + laser pinter and never used it, and had to leave California for work so, I asked Jack to re sell it for me as I cannot take it with me and never used it, He confirmed and give it to them since April 2019 and so far I never received my money and they kept telling is not sold yet and now tried to call them the phone it out of service.
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December 2019 by Red E.
It has various addresses (Westlake and Newbury Park), no website, and so no way to see what guns it has available and at what prices. Why bother to waste time visiting it, though the Conejo Valley seems limited, if not void of a good gun store.
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May 2019 by Steve L.
Mark at Carlson was able to diagnose and fix the microwave in our Kitchenaid oven/microwave combo, apparently known for being notoriously difficult to repair. Two other local repair businesses refused to work on the product, one indicated it would be a two man job and the other even referred us over to Carlson. Mark came over and knew exactly what he was doing. He was familiar with the product and understood the difficulty in pulling out the oven combo and even had a special platform to do it as a one-person job. Mark seems to be a very experienced technician, not like those fresh out of school technician you get when calling one of those corporate appliance repair businesses. Even though it was expensive to repair, I felt the amount charged was reasonable and certainly less expensive than buying a new microwave/oven combo.
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June 2018 by Beth H.
Mark is the best! I bought a new over the range microwave oven from him and he installed it. The support bracket in the rear wasn't going to fit my granite backsplash, so he took it home and modified it. I was installed the next day, all right and tight. I will continue to use Carlson All Appliance for all my repair needs!
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June 2018 by Marcia B.
I read the one-star reviews and I am surprised. Mark has repaired some of my appliances. I also bought a washer from him. I have always gotten good, honest service. I highly recommend him. He goes the extra mile and tries to educate me as to what went wrong and why. As to his parts being expensive, I don't know. I do know he has to make a living. If you get a part on Amazon and have him install it, he can't be expected to warranty the part. That is how it is with plumbers, electricians, etc. You may pay less for the part on Amazon or ?, but it could come back to bite you on the hinny. That has happened to me pre Mark. I will continue to call him for appliance repair and also to recommend him.
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November 2017 by Stewie
Jack and Joan are awesome people which I've had the pleasure to know for over 3 yrs. They always make me and my family feel welcomed on every visit. The shop is quaint and peaceful with the ability to offer up all the items you are looking for.. Jack is one of the most knowledgeable gun smiths i have ever met. You'll be glad you made the trip.
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September 2017 by James Stewart
Jack and Joan are awesome people which I've had the pleasure to know for over 3 yrs. They always make me and my family feel welcomed on every visit. The shop is quaint and peaceful with the ability to offer up all the items you are looking for.. Jack is one of the most knowledgeable gun smiths i have ever met. You'll be glad you made the trip.
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September 2017 by Aaron Mayer
Love this place! Feels like family after my 1st visit. Jack will go above and beyond to make you happy.
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September 2017 by john lester
these people are dirty
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November 2015 by Riley Lamas
Both employees, Jack and Joan, were very friendly and kind people. I love my Mosin Nagant M91/30 I bought from them. I will continue to do business with them in the future!
EDIT: Bought a second one from them, most beautiful rifle I've ever seen! Go to this shop for excellent service.