Quest Diagnostics offers a range of testing services, including COVID-19 antibody testing by appointment. Located inside the Westlake Medical Plaza, the facility is open Monday through Friday from 7:30 am to 4:00 pm. Patients can schedule appointments and find helpful tips for preparing for their tests on the website, QuestDiagnostics.com. The location provides various tests, including routine lab tests and glucose tolerance tests. Reviews highlight the efficiency and professionalism of the staff. Many patients report quick experiences, often completing their visits in about ten minutes. The waiting area is noted for being clean and spacious, contributing to a pleasant environment. Staff members, such as Saul and Phoebe, receive praise for their skills and bedside manner, making blood draws quick and painless. Some reviews mention challenges with wait times and staffing, indicating potential areas for improvement. Overall, this Quest Diagnostics location is recognized for its friendly service and efficient operations, making it a preferred choice for many patients seeking lab testing.
Making an appointment online and the check-in process (via text) was easy. Very little waiting. Phlebotomist (Francesca) was professional yet friendly.
June 2025
Nice and helpful but you can never get a decent appointment. Hire more people
June 2025
On time and professional welcome.and great Service.