-
January 2024 by Trails Hale
This was great e-bike buying experience and I appreciated the attention to detail by the staff.
-
December 2023 by Ted B.
Nice people. Very accommodating and made sure we had the bikes we liked. We rented for the day and rode around the beautiful Conejo Valley. They even let us use the owners personal bike. Had a great time!
-
December 2023 by Bianca Hammons
This store really knows the value in customer service!! I mean there was no end to the knowledge Jon and Linda shared, and was super appreciated.They were welcoming and made me feel comfortable from the get goCant thank them enough my new toy?
-
November 2023 by Jill Marie
I cannot stress enough how wonderful my experience was with this store. I have an older Pedego bike (about 9-10 years old). My bike just stopped working all of a sudden. I had already purchased a new battery for the bike about 3 years ago. After calling the Pededgo techs I was told it could possibly be the motor. I needed to get to a Pededgo store. I live about 5 hours away from this store (but also not near any other Pedego stores). I was only going to be able to be down in town there for a few days. I called in advance to see if they could help me out and get a motor in stock so that I could get the bike fixed without having to waste a long, gas expensive trip down south. They were able to order one. But after getting my bike, and spending what I assume was a decent amount of time trying to diagnosis the issue, they determined that it wasn't the motor. They figured out the issue and were able to get the bike all fixed up. And they were so nice through the whole process. Just great customer service. They were about an hour away from where I was staying in SoCal but they were well worth the drive. I'm hoping I won't need to go back to them but if I do need to, I'm really hoping they'll still be around!! It was also great to see their stock of bikes and accessories.
-
September 2023 by Kevin Nunn
Won Pedego E-Bike at Care for Kids Golf Classic in Camarillo. Bountiful bike> However, best part was I could use the E-Bike I won to upgrade. Went to their Westlake Pedego, they showed me the different bikes and accessories. I was able to test ride the service was great! Ordered and paid for my E-Bike upgrade. They are installing my accessories and it will be ready in a few days. Thank You.
-
September 2023 by Rex Gross
I highly recommend renting these bikes it is an amazing day. Bikes are immaculate close to brand new and the staff a husband and wife are both very friendly and knowledgeable . If you are looking to purchase a bike their retail store is stocked full of these high-quality bikes ❤️?
-
July 2023 by Brandi Goss
It was a great time! The bikes are so cool and riding around Westlake Village was beautiful. Thanks for setting it up for us on the fly!
-
June 2023 by John Rusk
My wife and I had an exceptional experience at Pedego. Lauren was very thorough in the presentation of all the bikes that we tried out. I think it really made our choice and options easier to pick out for our first Pedego bike. Thankyou again, Lauren & John
-
April 2023 by Mick Ventura
I bought my bike from Pedego 101 down in Westlake Village Ca. after going to a few other dealers and I received the best service and explanations for my bike than any other dealer. Recently I broke my Kick Stand and easily called and ordered one to have shipped to me for repair. i do live 80 Minutes away so this was very helpful with time management and I was pleased with the very quick service. Highly recommend them for their knowledge and pricing comparisons. 101 is the place to go!!!!
-
February 2023 by Daniel Ferguson
Pedego 101 is THE place to rent or buy your new e-bike in Thousand Oaks.If you have never ridden an e-bike, the pedal-assist, or even no-pedal electric mode, make it easy for people even as out of condition and on the older side as me. You can pedal as much as you want if you like to feel your muscles burn…or use the throttle and not. You can quietly (or loudly) scream “whee!” the whole time. I chose the quiet inside scream of delight. My wife was smiling the whole time we rode, too. She can’t wait for us to buy our own e-bikes one day soon.Today was a rental and group ride adventure. The trip took my wife and I (and the group!) from Westlake Village to Malibou Lake and back via stunning green (for now) rolling hills, winding roads, babbling brooks, wildlife vistas, and sunset views that made memories for a lifetime.It was a relaxing, well-guided, fun group of people. Linda and John made the whole ride as safe as can be and fun for all levels. Linda’s orientation and pre-ride summary made the bike controls clear and she led the group to the best spot for a quick rest and regroup by the lake before the return trip.John rose as sweeper at the back and made sure everyone was accounted for and helped troubleshoot issues for any rider in the group on the ride.My advice: Try the group ride if you want to meet new people who may bring their own e-bike and learn more about the models they ride and Pedego 101 has to offer, from sporty to city, they can accommodate you. They have all the accessories for your bike as well as pet transportation options to take your dog/cat/ferret/turtle? (safely) with you (for purchase and use on your own adventures, not for a group ride).All in all, I wholeheartedly endorse trying an e-bike through Pedego 101 and see what a few hours of adventure can do for your soul.
-
February 2023 by lolamiche
We had SO much fun that we are actually hooked on the idea of buying a couple pedegos! First off, Linda was the absolute best. She took care of us the whole time, let my boyfriend ride her personal decked out bike and informed us completely on how they work (it was our first time.) Her humor, personality and kindness is what gave the experience that special type of customer service you don’t always get anymore these days. We rented bikes as our Valentines Day celebration. Took them to Westlake Lake and Lake Sherwood. It was childlike, romantic and fun all at the same time. We loved the fact you can do everything yourself, have pedal assist or go full electric. This took biking to a whole new level! We are so excited to rent again and/or buy a couple very soon as this will change the way we can see the world and discover places we’ve never been able to in the same way. Thank you Linda! Chris and Lauren will be back!
-
February 2023 by Michelle G.
Great service fair honest pricing. We love our e-bikes and have already recommended this location to friends.
-
January 2023 by Matt Sellars
5 STARS ALL THE WAY! I purchased my bike from a different store that promptly shut down a few weeks later. Half the reason I invested in a Pedego was to get it serviced locally. Pedego 101 is about an hour away but they have been incredible. Linda, John & Kevin have already completed a regular service to my bike, had accessories in stock & installed, and repaired a faulty brake line. Much of which was covered by warranty. I'm still happy I made the purchase. And even more relieved I found a store with incredible customer service to keep her on the road. Thank you Pedego 101!
-
January 2023 by Kevin Bizzoco
Easily the best place to go for service, whether that's flats, repairs, or tune-ups. Go here if you want it done right. ?
-
January 2023 by Michael Maturo
Great place for bikes. Highly recommend!
