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September 2023 by Chelsea Pacheco
I have been trying to book Kiana for several weeks now. She doesn’t return my calls or texts, and I have tried several times.
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August 2023 by Adele June
Going to this salon was one of the worst experiences I have ever had in all of my life of getting my hair done. I had purchased a Groupon for Kianas service of "wash, cut, blow dry and style". When I went in my hair was all one length and ends were in great shape because it was trimmed not too long ago. She asked if I wanted my hair washed and I said it was fine since I had just washed it the night before. She asked what I wanted, I showed her pictures of layered hair, again my hair was all one length and I wanted layers. She asked if I wanted any length off and I said if there needs to be and she looked at my ends and said my hair isn't dead so not much needed to be taken off. I agreed. She begins to cut my hair completely dry, no water or product at all in my hair and was very rough. She turned me around and asked if it was good, when all she had done was just take an inch off, no layering at all. So I just reminded her that I wanted layers. She turns me around and is cutting and cutting away, just taking length off. Still no layers. After the third time she turned me around to see if it was sufficient, it still didn't have layers and I just reiterated that I really wanted layers and she told me she didn't want to because she didn't want to make it choppy. I have thick hair so I understand it can be tricky, but if you're a hair stylist, shouldn't you know how to layer thick hair without it being choppy? At that point I just accepted it and said it was fine. No blow dry, no style and at that point I just wanted to get out of her chair. I tipped her and she was very rude and short because maybe it wasn't the amount she expected to be tipped? But I honestly didn't want to tip at all, I didn't get anything I asked for and all she did was take like 3 inches off my of hair when it never needed to be in the first place. I get home and I'm trying to style my hair and see what's going on and it's completely uneven and still managed to be choppy on the ends. I have never had my hair messed up like this before and I've honestly never been this upset after a service. I guess I learned my lesson here and should have listened to the reviews on Groupon more before coming here and getting my hair completely hacked. I hope this helps other people and no one has to experience this level of frustration.Service: Haircut
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May 2023 by A B
I recently had the unfortunate experience of visiting Le Joli Salon and being attended to by a stylist & owner named Helen. I must say that my encounter with Helen was nothing short of a disaster. From her lack of skill and professionalism to her indifferent attitude, she turned what should have been a pleasant experience into a complete nightmare. I strongly advise against entrusting your hair to Helen at Le Joli Salon if you value quality and customer satisfaction.Right from the start, it was clear that Helen was ill-equipped to handle her role. She displayed a lack of expertise and precision, struggling with even the most basic techniques. Her incompetence was evident in the haphazard and uneven haircut she gave me, leaving me with a style that was far from what I had requested. It was as if she lacked the necessary training and experience to perform her job competently.Furthermore, Helen's attitude was nothing short of appalling. She exuded a complete lack of interest and enthusiasm throughout the entire appointment, making me feel like an inconvenience rather than a valued customer. Her dismissive behavior and indifference to my concerns only added to my frustration and disappointment.To make matters worse, when I expressed my dissatisfaction to Helen she started arguing with me and belittling me. She failed to address my concerns or offer any form of resolution for the horrendous experience I endured.In conclusion, my encounter with Helen at Le Joli Salon was an absolute nightmare. Her lack of skill, unprofessional attitude, and the apathetic response left me deeply dissatisfied. I strongly advise against seeking Helen's services at Le Joli Salon if you expect quality and exceptional customer care. It is evident that she does not care for her clients. Spare yourself the disappointment and find a reputable salon with skilled professionals who truly value their customers' needs.Service: Haircut
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May 2023 by Aimee Moore
I was looking for a salon to do hair and make-up for my step-sons wedding. Not knowing the area and coming in from another country, I found Le Joli, read the reviews & booked an appointment not knowing what to expect.My experience was wonderful; I had Katy who took her time, made suggestions and really gave me beautiful yet tasteful make-up. Her mom, Fari then did my hair in a simple up-do. She too made excellent suggestions in terms of style and which clips I should have placed in my hair. It was such a positive and pleasant experience that I walked out of there delighted! Thank you for making my special day even more beautiful!
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April 2023 by Mar Stef
Had a great mani/pedi from Jennifer and the ambiance was relaxing and very communal. The other client was like an old friend and we all chatted easily , very social
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March 2023 by Robin Krieger
At the last minute Fary was able to wash my hair, trim it and give me an excellent blow-out. She is lovely. Very efficient, professional and quick! I will absolutely go back to her.Services: Blowouts
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February 2023 by Bethany Davis
Fary is my stylist at Le Joli Salon and she's amazing! Perfect highlights and cut every time. Fary's so kind and flexible with booking appointments. Couldn't be happier with her service. Highly recommend!!
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December 2022 by Irene D.
It was a bad visit. The people were unfriendly and my hair is damaged now. Helen cut off more than I wanted and I don't want to come back. I saw online a girl who works there so I came but I did not have a good time
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June 2022 by Mike Catania
Yvonne Babikian was great! Great hair dresser and great service. She's fast and precise. I strongly recommend Yvonne . Fun to talk too!
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June 2022 by Erin O'Donnell
Terrible, horrible rushed, uncaring experience. I wanted a bob with height. I brought in a picture. Her son washed my hair. She sat down by the shampoo chair to explain a product I might like to use, in mid sentence, she leaves!!! As she combed my wet hair she told me, "That bob would make you look old!" Then she proceeded to trim my shoulder length hair 1/4 inch! I asked her why didn't she give me the haircut and she said, "You can always come back for a haircut." Omg really? I desperatly needed the hair cut I showed her a pic of as I was due for the deposition re my daughters untimely death. She proceeded to tell me, "To add height on top you should use PLANT CLIPS in your hair when it's wet. Wait, what???The blond bob is what I wanted, minus the blond.$80 down the drain!Very, VERY unhappy.Service: Haircut
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January 2022 by Kora K.
After years of overpaying for haircuts I was recommended by a colleague of mine to visit Irene Kivlen at Le Joli Salon in Westlake. I am very particular about the way my bangs are trimmed (due to so many past failures) so it is always a nerve racking experience for me when I see a new stylist. When I first met Irene she was such a warm and outgoing presence, she made me feel very comfortable and welcomed. The salon is super clean and everyone was wearing masks. Thinking I was only going in for a quick trim, Irene gave me a full treatment and even applied a hair mask that smelled SO good. I have a very sensitive head so mild tugging and brushing out knots really hurts me but Irene's hands were incredibly gentle. Next month marks 1 year since I first decided to see Irene and was one of the best decisions I have made for my hair! The salon is an hour long drive away from me but it's totally worth it. Not only is she a very nice woman, she's a major perfectionist! She has never made a mistake while cutting my hair, ever. I highly recommend paying Irene a visit at Le Joli Salon. You won't ever want to see another stylist again
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October 2021 by Lizette C.
Go see Ana !! I can't speak highly enough of this salon. Ana is the definition of perfection when it comes to haircutting and coloring. She is fantastic and saved my hair who someone else totally ruined. She is an absolute professional and takes care of you 100%. Her color correction was totally amazing and I had a great time too! I have been struggling with hair stylists that are not passionate with their art for many, many years. These ladies are amazing. I became part of their art.
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September 2021 by Shayma I.
Highly recommend this place and Ofcourse my favorite person FARY she is the best hair stylist and aesthetician she did my hair and my facial so happy with her work she is amazing and professional and this place very clean and chic, this is now my second home.
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September 2021 by Douglas Fresh
To all,
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September 2021 by Cathy Tucker
Great service. Amanda did a great job. Nice to be back in a salon.
