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February 2024 by Judith Kay Hutcheson
Very clean and well organized. Friendly atmosphere, a lot of products to choose from.
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February 2024 by Cary Gibb
Ivan (Boss Man as Nic calls him) and Nic are the best team ever. Nic took my complicated order and sent to Ivan - Ivan had the order filled in two days. Way faster than any internet. And they make going their fun. Two great guys. Five Star for sure. Thank you guys. You’re definitely the best around! ???
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July 2023 by Jordan Owen
best store in area the two guys there always super chill and will help get great product may be looking for
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February 2023 by Spero R
Great selection and the staff is very friendly and knowledgeable looking for a smoke then check out this place.
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August 2022 by Steven Brody
Great smoke shop. They always have all the stuff for my Smok devices!
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May 2022 by sara aguilar
I am new to Thousand oaks, my husband and I have been going to King Tobacco. Justin has been very helpful and nice every time we go he has a great attitude and makes us feel welcomed we have referred family and friends ? Thank you so much for the Great customer service ??Warm RegardsDomingo & Sara Aguilar
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May 2022 by Jin P.
Purchased a delta 8 and a flum vape and noticed the delta 8 not working properly ( not my first time using it ). Went back the next morning (ofcourse still visibly new and the juice being full in the clear display) hoping to get it exchanged the owner/employee brushed me off without even bothering to assume that something actually maybe wrong. Ive purchased dozens of vapes here and today you have lost me as a customer. There are literally hundreds of vape shops and i wonder if this was the best you guys couldve done in terms of after service? Anyways i will stick to my other local vape shop vspot.
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April 2022 by Eric H.
DO NOT SHOP VAPE HERE!!!Bought a pretty expensive vape pen a days ago. Shop owner claims it works fine " great brand". I got home to charge it and the pen would not charge. I tried different outlets, only to realize the charger didn't work. I tired several of my own chargers and they didn't seem to want to connect to the pen. I went back and the owner said he would exchange for another. All the brands are named different but, the pens look the same for some reason. Also the packaging isn't sealed. The second pen did the same thing. Packaging also not sealed. I went back and tried to get a refund. I told him I don't want to come back a 4th time and I'd rather have my money back. He insisted on a "better brand" but it looks EXACTLY like the one I was trying to return. He said NO refunds and I couldn't exchange because "I used it". Way cooler shops In the area!! Just thought I'd try one close to home :-/. Low quality vape shop! You're better off getting one from any other place. Clearly something sketchy is going on with the vapes. Can't speak on the products, but I don't think you should find out!!!
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July 2021 by T Mc
Nice folks! Any tobacco product you need, they have!
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May 2021 by Troy L.
I was amazed at the selection, and the customer service was top notch. This place sold me a newly released 2021 Smok vape unit AT COST, whereby a few blocks away in the Agoura Hills smoke shop, they were selling the same unit for MSRP + $50! Everything here is priced fairly, and you will always find good deals. Exceptional service from Kevin, because he can match you with the best things you'll need, from vape mod units, to hookah accessories, juice pods, cases, incense, lighters and more! If there is something you want, they will source it for you. In all of the 805/818, this shop is among the few that makes sense. Come for the deals and you'll definitely leave happy
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March 2021 by Jose V.
Went in to buy batteries for a vape and decided to buy a disposable vape. The guy upsold me and I bought an expensive one. ($26) Took 3 hits and tasted it was burnt. Took it back about 10 minutes later and the guy told me it was my fault it was burnt. I didn't want my money back or a new one, but he did nothing resolve the issue or keep me as a customer. Unfortunate.
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December 2020 by Anthony S.
Great customer service and awesome selection of vapes. I'll definitely be a returning customer.
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December 2020 by Arnold V.
I started "occasionally" smoking cigarettes again after quitting for many years... Found this great little KT store in Westlake V and I just Love It.! Never go back to buy a pack of cigarettes at 7 Eleven... These three guys here including the owner are so nice, friendly with a great manners & customer service. They also carry a great selection/variety of cigarettes that suits my budget.! Thanks!
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August 2020 by Frankie M.
They will answer the phone and parking is easy. This is just an average smoke shop. Not good for cigars. They had a small and poor selection of cigars. Also they weren't well maintained.
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November 2019 by Shannon Y.
This is the best smoke shop around. The owner is so nice and always has the best deals. Always have the newest products on the market. Definitely recommend stopping in some time.
