“We got a Zulu Three awhile back for my son's sixth birthday. Not only has the bike been great, but the customer service has been fantastic as well. I spoke with a friendly and knowledgeable human who picked up the phone before ordering the bike. When we had an issue with a component on the bike almost a year later, Prevelo immediately took care of the problem with absolutely no hassle.Most bikes built for kids are heavy, terrible to ride, and destined to become landfill after moderate use by a single child. The Zulu Three is a proper bike. Durable and serviceable. When our oldest outgrows it, I know his brother will be happy to take it over. When he's done with it, I fully expect it to still be ready for the next lucky kid who gets it. These bikes are well worth the price, and the customer service goes beyond what I'd expect from a local bike shop. ...which puts it light-years beyond anything you're likely to experience with a big-box store.”
10:30AM - 6:30PM
2900 Townsgate Rd #109, Westlake Village“I couldn’t be more thrilled with my new bike, and even more so, with the professional and friendly service provided by Jacob. It’s common knowledge that most local bike shops excel at offering a personal and superior experience to new customers. However, The Hub stands out by treating every customer as if they’re a new one, with staff members who consistently strive to earn the customers’ trust. A big shout-out to the entire team and especially to Jacob for being number one in service.Thank you, The Hub.”
“A wonderful shop with loads of bicycles and gear.
But the friendly and knowledgeable staff is what makes Trek Westlake Village special.
They go out of their way to make you feel at home, give advice that meets your needs and ensure you leave eager to tackle your next ride.”
“John at Pedego 101 is awesome, very knowledgeable on Pedego bikes. I brought an older bike to him to get going again and he did it! I love my Pedego and they were so awesome fixing it I brought him another bike of my husbands to fix.”