-
February 2024 by sage
DO NOT COME HERE IF YOU ARE A WOMAN - or if you like yourself or your car. They will take advantage of your business, give you inflated prices, and, if you try to complain, they will tell you that they are submitting a request and NEVER GET BACK TO YOU. I had my brakes fixed here a year ago - I asked them to fix ALL of my brakes and they quoted me around $600. I arrive a few hours later and they charged me the same amount but only fixed my front brakes! I tried to complain but they told me that I didn’t know what I was talking about when every other car shop in the area told me that they charged me for a full brake replacement. They also tried to get me to fix things that didn’t need to be fixed yet - but that’s a completely different story (trust me though, i went for several other opinions after this nightmare). They overcharged me for a service that I did not want (I wanted the full set, not half) and then proceeded to gaslight and belittle me. I had hoped that after enduring such horrible customer service that my complaint would at least result in the return of some of the money they had stolen from me, but they never respond and simply pretended it didn’t happen when i attempted to follow up. Before this, I had been a super loyal customer and only come to this specific jiffy lube at this specific location — but now I can’t emphasize how truly disgusting and horrible I think their business practice is and I would never go back here. AVOID THIS JIFFY LUBE AT ALL COSTS, GO SOMEWHERE BETTER WHERE THEY WILL RESPECT YOU AND CHARGE FAIR PRICES (or at least has the decency to try to provide solutions for problems that they create). This was about a year ago, but I thought it worth warning other people so they don’t get taken advantage of like I did! Go to the pep boys down the street for better pricing :) (they did my rear brakes at a normal cost)
-
February 2024 by Markesha Smith
I recently visited Jiffy Lube for a routine service, and unfortunately, my experience fell far short of expectations. Upon arrival, I was met with a complete lack of acknowledgment from the staff. No greeting, no smile, just blank stares. It felt unwelcoming and impersonal from the get-go.Throughout the service, the atmosphere remained chilly. The employees seemed disinterested and went through the motions without any engagement or communication. It left me feeling like just another number in their system, rather than a valued customer.Furthermore, the lack of communication extended to the service itself.Overall, my experience at Jiffy Lube was disappointing. The absence of basic courtesy and communication made for a frustrating and uncomfortable visit. I hope they can address these issues to provide a more positive experience for future customers.
-
February 2024 by Kenyatta Bakeer
Great Service.
-
February 2024 by johnnie evans
This specific Jiffy Lube shop. Paid for a round-trip Lyft or Uber while they repair my SUV at no additional expense. You got to love it, not only am I going to come back and recommend using your service I’m gonna post it on yelp..
-
February 2024 by Richard Floyd jr
No comment
-
February 2024 by Giovanni Troncoso
Thanks for the quick and easy service.
-
February 2024 by none
$145 for an awkward and disappointing oil change.I'd actually been to this location a few years ago and the team was great.Not today.This oil change service did NOT check my lights, my brakes, my turn signals, did not check my filters belts or any of the fluids! They made me exit my vehicle to pay a cashier who did not look at me for the entire transaction. The staff was not friendly (except for the guy who told me which bay to drive up to) and I didn't even get a little windshield reminder decal.I've gone for many oil changes over my lifetime and this was the first to bum me out. I suggest driving a couple miles to the next place.
-
January 2024 by Michael C
First Rate, in and out service. Friendly. My choice for my Kia Sportage.
-
December 2023 by Kolton Lye
This was the very first oil change on my brand new truck. The service people didn’t screw the skid plate back on all the way and completely left 1 of the bolts off. They also left a screw off the wheel well cover where they unscrewed it to get to the oil filter. On top of that, they didn’t put the tire cap back on after airing up one of the tires. All around extremely careless and poor service.
-
November 2023 by Fono Polua
Keep up the great work! Big dude (sorry I didn't remember his name) in the shop is an excellent example of great customer service! He told me that I needed to replace my oil pan because it was leaking badly. He gave me a very reasonable quote and my car was done in a hr and a half. I really appreciate the service from all team members.I have been to a lot of auto shops but this is the Best shop ever and I will continue to come here.I really appreciate the service. Thank you!
-
October 2023 by Maziar Rad
I had the absolute misfortune of visiting Jiffy Lube recently, and it was hands down the worst automotive service experience of my life. From the moment I pulled into their lot, it was clear that my day was about to take a frustrating turn.First of all, it took a mind-boggling 45 minutes for them to even start working on my car. I mean, seriously? I could have read a novel, finished a crossword puzzle, and watched a short movie in that time. Their inefficiency and lack of customer consideration were evident right from the start.But wait, it gets worse. After finally starting the service, they drained my oil, only to discover that they didn't have the new filter required for the change. I mean, how on earth does a place like Jiffy Lube run out of oil filters? It's like a bakery running out of bread! The result? They ended up changing my oil with the old filter, which is basically automotive malpractice. To add insult to injury, they had the audacity to charge me for a full service as if they'd done me a favor.I left that place feeling scammed, frustrated, and incredibly disappointed. The entire experience was a colossal waste of time and money. I can guarantee that I will never set foot in a Jiffy Lube ever again. If you value your time, money, and sanity, do yourself a favor and stay far, far away from this disaster of an establishment. They should rename it to "Jiffy Lose" because that's exactly what you'll do there—lose your patience, money, and faith in humanity.
-
October 2023 by Stephanie Mack
Jose Navarro is the NICEST MANAGER! I came in for a vehicle inspection and he quickly took care of me . He said he didn't want me to wait an hour for something so quick and easy! He was thoughtful and kind and made my day! I was done FAST!THANK YOU JOSE!
-
October 2023 by R Attapattu
The location & cleanliness of this Jiffy Lube is A+. However, the manager's attitude and the staff's incompetence in doing a basic oil change leaves me with never ever wanting to come to this location or any other Jiffy Lube for that matter.Service: Oil change
-
September 2023 by Shandra Fitzpatrick
The personal was professional, honest, knowledgeable and kind as a 3 time cancer survivor they gained my trust and I have already recommended them to my friends. Thank youService: Air & cabin filter replacement
-
September 2023 by Zack Szabadi
Came in for a routine oil change, left with half of my skid plate zip-tied to my chassis and a massive oil leak. Never coming back.Service: Oil change
